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Conferences > Internet Librarian 2004
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Internet Librarian 2004 Starring Info Pros in Content, Context, & Communities

Monterey, CA • November 15-17, 2004
Track A:
Search Engines
Track B:
Track C:
Content Management
Track D:
Closing Keynote Program Contents Registration IL 2004 Home

Wednesday, November 17th

9:00 a.m. - 9:45 a.m.
Search Engine Update
Chris Sherman, Associate Editor, Search Engine Watch, & Co-Author,
The Invisible Web

This session looks at the trends in the search engine market for the coming year. It highlights recent changes in specific Web search engine tools, provides tips about what we should be looking for next year, and discusses the impact for information professionals. Our expert believes that dramatic changes may lie ahead for Internet librarians. Come hear his predictions!

Coffee Break in Exhibit Hall
9:45 a.m. – 10:30 a.m.

Wednesday, November 17
Track A: Search Engines [Steinbeck Forum]
Start Your Engines!
10:30 a.m. – 11:15 a.m.
Greg Notess, Publisher, Search Engine Showdown
Ran Hock, Online Strategies
Kaushal Kurapati, Senior Product Manager, Ask Jeeves
Daniel Dulitz, Software Engineer, Google
Jon Glick, Senior Manager, Yahoo! Search

Our popular panel of search engine creators and experts talks about their engines—what’s new in the way of features and improvements, what’s planned in the near future, and one of the most innovative uses of their product by a client. Get the inside scoop!

Enterprise Search: Facts & Opportunities
11:30 a.m. – 12:15 p.m.
Steve Arnold,
Arnold Information Technologies

This session focuses on the library and information center’s specific enterprise search opportunities now underway at many organizations. It discusses the role of the information professional in the indexing of enterprise content, selected third-party content, and RSS newsfeeds. Using existing organizational examples, Arnold shows how librarians, particularly those with Internet savvy, have much to contribute and an opportunity to lead.

Lunch Break — A Chance to Visit the Exhibits
12:15 p.m. – 1:15 p.m.

Speciality Engines
1:15 p.m. – 2:00 p.m.
Gary Price,
Co-Author, The Invisible Web, Publisher of
John Dove,
CEO, xrefer
Raul Valdes-Perez,
President, Vivisimo, Inc.

This session highlights some of the specialty engines that can supplement your regular SEs. Learn from the horse’s mouth about tips and techniques for improving your search and find activities.

Evaluating Search Engines & Tools
2:15 p.m. – 3:00 p.m.
Rita Vine, President,

New Web tools—search engines, metasearch engines, catalogs, and directories—meet our eyeballs on a regular basis. Many arrive with a great deal of hype, some of it legitimate, much of it exaggerated. How can we effectively assess Web search tools in order to determine if they can stand alongside other Web search essentials? Vine shares the criteria she uses for search tool assessment and helpful methods for evaluating new search tools.

Networking Break — Exhibit Hall
3:00 p.m. – 3:30 p.m.

3:30 p.m. – 4:30 p.m.
Closing Keynote:
The Wacky World of Gadgets [see below]

Wednesday, November 17
Track B: Collaboration Tools & Techniques [DeAnza I]
Working together, building communities, distributing products and services, as well as fostering collaborations are key productivity trends today. This track focuses on the different technologies and ways of efficiently collaborating and exchanging information and knowledge whether you’re on the same campus or thousands of miles apart.
Technology & Collaboration
10:30 a.m. – 11:15 a.m.
Stephen Abram, Vice President, Innovation, Sirsi Corporation

In exchanging information and knowledge, where does technology fit with respect to people, practices and processes? There has been a lot of press about the pitfalls of technology, but who can imagine working without it? This session focuses on how to best leverage today’s technologies, where they fall short in delivering on the promises of information and knowledge exchanges, and what technology brings to people, practices and processes. The talk considers roles for Internet librarians and illustrates with concrete examples.

Building Online Community at
11:30 a.m. – 12:15 p.m.
Chrystie Hill, Community Coordinator,
Janie L. Hassard Hermann, Technology Instruction Librarian, Princeton Public Library
Kathy Petlewski, Electronic Resources Librarian, Plymouth District Library

Supported by a grant from the Bill & Melinda Gates Foundation, OCLC and four organizational partners launched in May 2003, as an online community “where minds meet” to share ideas, solve problems, take courses—and have fun. WebJunction has grown to almost 10,000 members, a significant number from small and rural-area libraries. Together, the community at WebJunction has created a network of content, learning, and conversation-sharing for library staff supporting public access and all library activities. Three active members in the community discuss the community’s unique features and benefits, areas of growth, and major challenges.

Lunch Break — A Chance to Visit the Exhibits
12:15 p.m. – 1:15 p.m.

SESSIONS B303 & B304
Instant Messaging (IM)
1:15 p.m. – 2:00 p.m. & 2:15 p.m. - 3:00 p.m.
Aaron Schmidt, Reference Librarian, Thomas Ford Memorial Library
Michael Stephens, Technology Training and Web Development, St. Joseph County Public Library, & Blogger for Tame the Web
May Chang, Web Development Librarian, NCSU Libraries
Daniel C. Mack, Humanities Librarian, Roberta Astroff, Humanities Librarian, Ashley Robinson, Gateway Librarian & Gary W. White, Head, Shreyer Business Library, Pennsylvania State University

A 2003 survey indicated that nearly 70 percent of the U.S. university Internet population used IM. This session covers research, applications, case studies, usage, workflow impact, and ethics of IM. Schmidt and Stephens look at the many uses of IM, from in-house staff communication, to the delivery of content and discussions with customers. Chang reviews IM developments in consumer grade services and open source applications, issues of security and interoperability, and IM as a productivity tool. She draws on the experience of NCSU Libraries, where an open source IM system was recently deployed for in-house communication. The Penn State team discusses models of ethical behavior for electronic communications available in libraries (IM, e-mail, virtual
reference), their effective use with various populations of library users, and how to maintain high ethical standards in all areas of interpersonal electronic communications.

Networking Break — Exhibit Hall
3:00 p.m. – 3:30 p.m.

3:30 p.m. – 4:30 p.m.
Closing Keynote:
The Wacky World of Gadgets [see below]

Wednesday, November 17
Track C: Content Management [DeAnza III]

SESSIONS C301 & C302
Internet Librarians’ Open Access Forum
10:15 a.m. – 12:15 p.m.

Participate in The Great Debate
Green roads, gold roads, free roads, toll roads—descriptions of the world’s various and sundry open access initiatives tend to be full of colorful metaphors. But what is “open access” and what does it have to do with Internet librarians?

Information Today, Inc. (ITI) is asking for input from the world’s library community. The session in Monterey follows on the heels of our Open Access Forum in London in October and includes a recap of that event. ITI will publish the results of these sessions. Don’t miss out on this opportunity to share your views. Open to the general public as well as conference attendees.

Streaming video links now available for the Open Access Forum!

Open Access and the Internet Librarian—A Recap of ITI’s Open Access Forum in London
10:15 a.m. – 10:30 a.m.
Marydee Ojala, Editor, ONLINE Magazine

The session reviews the Open Access Forum conducted a month earlier in London during our Internet Librarian International conference. (Check our Web site a few weeks in advance of the Monterey meeting to find reports and streaming media feeds from the prior event.) Ojala recaps the issues identified in London by your colleagues from around the world.

CLICK HERE for more details, and to view streaming video coverage of the London sessions.
Speaking of Open Access
10:30 a.m. – 11:00 a.m.
OA advocate and expert Stevan Harnad is interviewed by Dick Kaser, Vice President of Content, Information Today, Inc.

Highly opinionated and often quoted, Harnad can be observed debating the subject daily on his American Scientist Open Access Forum list, which he has moderated since 1998. The archive, sorted by thread, can be found at In Monterey, he gives Information Today a live interview.
Making Digital Collections Open and Searchable on the Webs
11:00 a.m. – 12:00 p.m.
Moderated by Marydee Ojala, Editor,
ONLINE Magazine
Gary Price, Co-Author of The Invisible Web
Kat Hagedorn, OAIster/Metadata Harvesting Librarian
Andy Boyer, Product Manager, WorldCat End-User Services, OCLC
Sumir Meghani,
Manager, Business Development, Yahoo!
Andy Gass, Policy Analyst, Public Library of Science

Collections previously hidden from public view are becoming open on the Web. But can you find them? And can you search them? This panel of experts in digital collection development and search discusses the status of current projects to make the materials in institutional repositories and library catalogs openly available on the Web.
Raise Your Hand!
12:00 p.m. – 12:15 p.m.
Use the open mike to tell us what you think the open access issues are for Internet librarians. ITI will publish the results in both the Information Today newspaper and ONLINE magazine. Be a part of the movement!

Lunch Break — A Chance to Visit the Exhibits
12:15 p.m. – 1:15 p.m.

Library Web Site Applications Using XML
1:15 p.m. – 2:00 p.m.
Karen Coombs,
Information Technology and Instruction Librarian, SUNY Cortland

How can XML be used by my library? Why use XML when we have database-driven pages? This presentation seeks to discuss how database-driven pages and XML are complementary and how one library (SUNY Cortland) uses XML and database-driven Web pages in conjunction. The presentation will discuss several XML-based applications on our library Web site and why it was decided to use XML for these applications. In addition, the presentation will provide basic technical details about how to display XML on the Web.

Content Capture & Knowledge Access
2:15 p.m. – 3:00 p.m.
L. Allison Ounanian & Gayle A. Sobanek, Information Analysts, MITRE Corporation
Anthony Lee, Director, Sales, Entopia

The first presentation from MITRE’s Knowledge Management Services Department describes its content capture service for customers conducting technical information exchanges and other kinds of meetings. It relates the explorations and application of the best features of commercial and MITRE-generated technologies such as Weblogging, recording and indexing tools to facilitate and enhance content capture. In the second presentation, attendees will learn how automatically building a cross-application repository of semantic, contextual, and social metadata in one organization added value by turning information into organizational knowledge with greater efficiency.

Networking Break — Exhibit Hall
3:00 p.m. – 3:30 p.m.

3:30 p.m. – 4:30 p.m.
Closing Keynote:
The Wacky World of Gadgets [see below]

Wednesday, November 17
Track D: Trends & Trend Setters [DeAnza II]
These sessions provide ideas for not only staying on track and being successful but excelling and exceeding expectations. From creating effective business plans, to building virtual libraries, staffing in creative ways, and providing key online services, our speakers spark your plans for the next year.

Organized and moderated by Rebecca Jones, Dysart & Jones Associates
Business Plans for Dummies
10:30 a.m. – 11:15 a.m.
Elaina Norlin, Senior Program Officer, Institute for Museum and Library Services

As libraries, state agencies, and other educational institutions work together to create e-learning products and services for their communities, they must look at the big picture. As institutional repositories and Web portals become common everyday language, have many libraries developed a comprehensive business plan? Or are they jumping in feet first and hoping for the best? This program discusses business planning, why it’s essential in tough budget times, and how to develop a common-sense business plan tailored for libraries.

Virtual Librarians Pave the Way to Creative Staffing
11:30 a.m. – 12:15 p.m.
Jessi Crim-Weithman, Manager, Web and Applications Development, &
Joy Bevan, Virtual Librarian, Columbus Metropolitan Library

Faced with tight budgets, how can libraries creatively use staff to implement technology projects? When tackling the Web site redesign project, the Columbus Metropolitan Library implemented a Virtual Librarian project team. Three public service staff members worked in the IT department 28 hours a week for a year. The split positions allowed the completion of project work, but more importantly built a bridge between public service and technology. The Virtual Librarians have acted as ambassadors, challenging library staff to look at customer service in new ways. They illustrated how to break the mold of traditional staffing patterns and tap into the potential of staff in implementing technology projects. Using concepts from the book Art of Innovation by Tom Kelley, the Virtual Librarians bring energy and fun into implementing technology projects.

Lunch Break — A Chance to Visit the Exhibits
12:15 p.m. – 1:15 p.m.

SESSIONS D303 & D304
Realities of Virtual Services
1:15 p.m. – 2:00 p.m. & 2:15 p.m. - 3:00 p.m.
Marcia Schemper-Carlock, Manager, Client Research, Verizon
Dell Joshi, DuPont
Peter Moon, Manager, Virtual Information Center, Hartford Steam Boiler
Doris Helfer, Science Librarian and Chair, Technical Services, Lynn Lampert, Coordinator of Instruction and Information Literacy, Virtual Reference Services, & Katherine Dabbour, Senior Assistant Librarian, Assessment Coordinator, California State University Northridge

The session begins with Joshi and Moon discussing the transitioning to virtual libraries in corporate settings. They focus on the collection, the emotions, the relationships with electronic access publishers and information providers, and issues with the pricing models for electronic access of content. The session then looks at virtual services that have been operating for a while in both the academic and corporate environments, with special attention on customer care and relationships. Two panel discussions are featured; the first explores the key factors for a smooth transition, and the closing panel discusses the critical success factors for sustaining and succeeding in virtual services.

Networking Break — Exhibit Hall
3:00 p.m. – 3:30 p.m.

Wacky World of Gadgets: The 70's and Beyond!
3:30 p.m. – 4:30 p.m.
Barbara Fullerton, Director of Law Library, Locke Liddell & Sapp
Sabrina Pacifici, Law Firm Librarian & Author of the blog,
Aaron Schmidt, Reference Librarian, Thomas Ford Memorial Library

View gadgets from the marketplace at a fast and fun pace with our knowledgeable speakers. They'll take you back in time to view a few gadgets from the ‘70s and jump back to the future with lots of new gadgets on the market. These gadgets can help in your work, home, and office and definitely will stimulate your thinking about new ways of doing things with technology.

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