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Conferences > Computers in Libraries 2008
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North America’s Largest Technology Conference & Exhibition for Librarians and Information Managers
Computers in Libraries 2008 April 7 - 9, 2008
Hyatt Regency Crystal City
2799 Jefferson Davis Highway Arlington, VA
Final Program with Presentation Links Speaker List Exhibitor List/Floor Plan
CIL 2008 Wiki InfoToday Blog Coverage Previous CIL Conferences
Internet@Schools East 2008
A CD-ROM is available for purchase through The Digital Record (
The CD-ROM features audio and supplemental materials (such as PowerPoint slides) for many of the sessions at Computers in Libraries.
Orders are shipped approximately 6 weeks after the event.

PostConference Workshops Thursday, April 10
Workshop 14 Public Library Conversations: Insights & Innovation [CANCELLED]
9:00 AM 12:00 PM

Moderator: Aaron Schmidt, Principal, Influx Library User Experience & Publisher,
Helene Blowers, Community Manager, OCLC
David Lee King, Digital Services Director, Topeka & Shawnee County Public Library and Publisher,
John Blyberg, Assistant Director for Innovation and User Experience, Darien Library
Sarah Houghton, Director, San Rafael Public Library

Join this interactive forum and discuss with your colleagues the small and large topics most important to you, your library, and your community. Bring ideas from the conference and share conversations with your colleagues. Gain insights and inspiration from industry leaders. Jump-start your plans for new and exciting programs for your community. Brainstorm, bounce ideas, and bring your success stories.

Workshop 15 130 Web Tips, Tricks, Tools, and Resources in 160 Minutes
9:00 AM 12:00 PM

Steven M. Cohen, Senior Librarian, Law Library Management Inc.

Get your coffee ready because you’ll need to be wide awake for 3 hours of Steven Cohen’s favorite online tips, tricks, tools, and resources. Cohen reveals which tools assist in making users, colleagues, and family members happy. From Firefox plug-ins to Web 2.0 startups to mashups to RSS tricks, attendees of this workshop will leave with an arsenal of information and applications to bring back to their organizations. Knowledge is power, and this workshop assists librarians of all specialties in becoming current and up-to-date with the new and most exciting web tools available.

Workshop 16 Integrating RSS Into Your Web Site
9:00 AM 12:00 PM

Michael P Sauers, Technology Innovation Librarian, Technology & Access Services, Nebraska Library Commission

RSS feeds are an excellent way to receive information from the internet. What many people don’t know is that you can receive that information and easily repurpose and republish it on your website with little technical knowhow. Imagine automatically posting up-to-date local or industry headlines on your library’s home page. This is what you can do in just a few simple steps. Our expert internet trainer shows you how. This workshop also covers additional RSS tools and services, including one that will create feeds from content without its own feed and another that will automatically turn your text-based content into a podcast.

Workshop 17 Screencasting 101: Creating Online Tutorials in Less Than 30 Minutes
9:00 AM 12:00 PM

Greg Notess, Faculty & Graduate Services Librarian, Montana State University

Online tutorials used to be extremely time intensive to create. With the increase in reference and instruction to distant users in all types of libraries and the need for just-in-time learning in many organizations, we need quicker ways to create tutorials to transfer information and demonstrate online library resources. New tools make it quick and easy to create online demonstrations and tutorials with a minimum of effort, to record screen actions, and to add a voice commentary. Explore using software such as Camtasia, Captivate, and Wink to quickly create online tutorials for your distance users.

Workshop 18 Ajax for Libraries
9:00 AM 12:00 PM

Jason A. Clark, Digital Initiatives Librarian, Head of Digital Access and Web Services, Montana State University Libraries
Karen A Coombs, Senior Product Analyst for Web Services, Developer Network, OCLC

Learn all about the alternative approach to building web applications as seen in popular Web 2.0 sites such as Google Maps, Flickr, and Netvibes. Asynchronous JavaScript and XML (Ajax) is changing the way that users are able to interact with web applications. These changing user expectations can and will have implications for the next generation of library applications. This workshop introduces the concepts behind the Ajax method, provides examples of library applications of Ajax, and walks through the code that makes it all happen. Walk away with an understanding of Ajax, working examples of Ajax in action, and the confidence to start creating your own Ajax apps.

Workshop 19 Facebook for Libraries & Networks
9:00 AM 12:00 PM

Gerry McKiernan, Science & Technology Librarian, Iowa State University

As one of the fastest-growing online social networking sites, Facebook has more than 34 million members, is ranked as the 10th-most-visited website, and has the greatest number of user-provided photos. This workshop reviews the major features and functionalities of Facebook, as well as select Facebook and third-party Facebook applications that have potential for facilitating and promoting educational and library programs and services. It provides examples of library use of Facebook, both local and national, that reach out to their clientele and looks at research about the site.

Workshop 20 Customer Service 101 for a 2.0 World
1:30 PM 4:30 PM

Chadwick J. Seagraves M.S.L.S., Library Systems Analyst, Private Academic Library Network of Indiana

With the increasing number of online services offered by libraries, are we forgetting the fundamentals of customer service in our drive to meet our patrons’/customers’ evolving needs? With chat, email, phone, Twitter, MySpace, and other Library 2.0 service points becoming more prevalent, is your library presenting and maintaining a consistent level of service on all fronts? A veteran of customer service at Gateway, Seagraves utilizes best practices from customer service strategies used in the for-profit sector and provides the techniques and strategies to initiate or enhance your own library customer service training program. From quality control to customer satisfaction surveys, whether the interaction is at the front desk or via Meebo, the principles of customer service must be applied in order to provide the best patron experience, no matter where the contact originates.

Workshop 21 Next Generation Research Tools
1:30 PM 4:30 PM

Pam Howard, Senior Assistant Librarian, J. Paul Leonard Library, San Francisco State University
Mira Foster, Senior Assistant Librarian, J. Paul Leonard Library, San Francisco State University

This workshop focuses on cool tools for navigating and searching content. Come and explore the application of free web tools such as Clipmarks,, Flickr, YouTube, Furl, Google Maps, and Zotero in the research process. Using examples of research projects commonly assigned in California schools, speakers show how students can use social bookmarking sites, browser plug-ins, and free web services to find resources, take notes, and organize content, ideas, quotations, and references while surfing and searching online. Attendees try out tools while enacting the roles of both students with research agendas and the information professionals who may assist them. By applying pedagogy to new technologies, teachers and librarians can facilitate the active learning of research skills with the help of these tools. Research scenarios/examples from the curriculum include using and Clipmarks to build a set of resources with and for students using YouTube,, and Furl to help students document their science projects, building a knowledgebase to present a single body of information, using Flickr and Google Maps to build a mashup and add texture and knowledge to a literature assignment, and more.

Workshop 22 Web Services for Librarians
1:30 PM 4:30 PM

Jason A. Clark, Digital Initiatives Librarian, Head of Digital Access and Web Services, Montana State University Libraries for subject guides, Flickr for library displays, YouTube for library orientation . . . Mashups and APIs (application programming interfaces) are becoming staples of modern web design. Libraries, as repositories of data, have a wealth of information that could be placed within the mashup context. With new tools and scripts available daily, it’s becoming easier and easier to bring pieces of the web together and enable users to find and build new web services with library data. This workshop focuses on what an API is and what it can do, the standard components of web services, how to build a simple mashup with JavaScript, how to work with PHP to consume a web service and create a mashup, what web services and mashups mean for libraries, how to start consuming and creating web services for your library with available tools and scripts. Come learn how open data standards and a little “knowhow” can change your library services. Hear what others are doing and what you can do too! (Participants should be comfortable with HTML markup and have an interest in learning about web scripting and programming.)

Workshop 23 Advanced Screencasting: Tips & Tricks
1:30 PM 4:30 PM

Greg Notess, Faculty & Graduate Services Librarian, Montana State University

For those who would like to explore more advanced features of screencasting software, this in-depth workshop builds on Notess's morning workshop and provides proven tips, techniques and tricks to create compelling online tutorials. Using many examples, Notess explores using call outs, transitions, zooming, highlights, Flash quizzes, and many of the other advanced features of Camtasia Studio, Wink, Jing, and Captivate.

Workshop 24 Teaching Web Search Skills
1:30 PM 4:30 PM

Paul Barron, Director, Library & Archives, Marshall Research Library, George C. Marshall Foundation

This workshop shares practical and proven instructional strategies and methods for trainers to engage clients in “just in time training,” instructor-led demonstrations, or hands-on web searching workshops whose goal is to produce better online researchers. Based on information seeking behavior studies and research by Google, Microsoft, and Yahoo! search engine developers, attendees learn instructional techniques useful for teaching the novice and the seasoned web searcher. The features of the most popular search engines are reviewed and expected enhancements are shared. Learn how to develop a simple and effective web searching methodology tailored to address the needs of your users and get tips for teaching clients how to save time and resources by exploiting the search engine features to retrieve fewer and more relevant results. The advantages and disadvantages of various training methods employed by expert trainers are discussed as are techniques for promoting training and earning repeat business from satisfied clients.

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Computers in Libraries Information Today ONLINE Magazine
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