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Conferences > Computers in Libraries 2005
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The Technology Conference for Information Age Librarians
Computers in Libraries 2005 March 16-18, 2005

Hilton Washington
1919 Connecticut Ave. NWWashington, DC 20009
Conference Overview Final Program Program At-a-Glance [PDF]
Exhibitor List Previous CIL Conferences CIL 2005 Home

General Conference
Wednesday, March 16th
Track A: Information Discovery & Research Track B: Web Design & Development
Track C: E-Resources & Being Digital Track D: Critical Issues Facing Libraries
Wednesday Evening Session
9:00 a.m. - 9:45 a.m.
• International Ballroom Center
CIL & the Digital Decades
Clifford Lynch, Executive Director, Coalition for Networked Information (CNI)

One of CIL’s most-popular speakers over the last 20 years, Lynch is never one to shy away from making predictions or sharing his views of the future. Lynch looks at our progress since the inception of the CIL conference in the context of our future. He talks about how libraries can benefit from the next generation of the Net; the new roles of content, knowledge, and information professionals in digital libraries and the digital world; and shares some strategies for us as we move toward our even more digital future. As one of the leading visionaries in the information industry and executive director of a 200-member consortium of leadership organizations that are exploring digital content and technologies, his views are not to be missed!
Track A: Information Discovery & Search
• International Ballroom Center
Federated searching is the next generation in library services on the Web as it provides a single, unified interface to multiple information products resulting in enhanced visibility of information resources and greater client satisfaction. Join this series of sessions for a look at current standards, software, and strategies as well as implementations of federated search in all types of libraries.

Moderated by Anne Mintz, Forbes Inc.
Coffee Break — A Chance to Visit the Exhibits
9:45 a.m. – 10:30 a.m.
Implementing Federated Searching: Issues and Answers
10:30 a.m. – 11:15 a.m.
Frank Cervone, Assistant University Librarian for Information Technology, Northwestern University

Based on an implementation case study at Northwestern University, this session explores the concepts and technologies employed to implement federated search and looks at implementation questions and concerns. In addition to information derived from the case study, the session covers the broader perspective related to what software is currently available and how various standards, such as OpenURL, OAI, and XML, relate to these new services.
JerseyClicks & KC Research: Content Gateways
11:30 a.m. – 12:15 p.m.
Scherelene Schatz, Project Manager, JerseyCat and JerseyClicks, New Jersey State Library
David King, Web/IT Project Manager, Kansas City Public Library

JerseyClicks provides federated searching of the full-text databases provided to New Jersey residents by the NJ State Library, the NJ Library Network, and LSTA funds. The first presentation introduces the JerseyClicks portal, its searching capabilities, its IP and library card authentication programs, and the setup required for the system administrator. The second presentation describes Kansas City Public Library’s KC Research project, including the participants, the technology, and funding models. It illustrates how federated searching is being used, the Web-harvesting software used, and how current Web technology is providing a single search interface for localized research content gathered from separate Web sites, databases, and other resources. Speakers provide tips, techniques and lessons learned that can be applied in your setting.
Lunch Break — A Chance to Visit the Exhibits
12:15 p.m. – 1:45 p.m.
The Homeland Security Digital Library (HSDL) Intelligent MetaSearch Engine
1:45 p.m. – 2:30 p.m.
Tamas Doszkocs, Computer Scientist, National Library of Medicine
Marion McNealy, Content Specialist, Homeland Security Digital Library, Dudley Knox Library, Naval Postgraduate School (NPS)

The HSDL of the Naval Postgraduate School provides access to over 150 databases via federated searching. The initial prototype employed a conventional metasearch engine. HSDL technical staff recommended the deployment of a more sophisticated metasearch technology that goes beyond the simple broadcast search and result merging approaches of typical metasearch tools offered by library OPAC vendors. HSDL staff evaluated both commercial offerings, such as Vivisimo, and advanced research projects, such as the National Library of Medicine (NLM) ToxSeek concepts clustering engine. They decided to collaborate with the NLM in implementing HSDLSeek, a highly innovative metasearch technology with advanced natural language processing and intelligent data fusion and results clustering capabilities. This session highlights criteria to look for in your evaluation of federated tools, shares the lessons learned in the NPS experience, and discusses the key functional capabilities of HSDLSeek.
Coffee Break — A Chance to Visit the Exhibits
2:30 p.m. – 3:15 p.m.
Thirty Search Tips in 40 Minutes
3:15 p.m. – 4:00 p.m.
Mary Ellen Bates, Bates Information Services

Want to turbo-charge your Web research? This popular session, updated to the minute, is jam-packed with valuable tips about how to search the Web more effectively. You don’t need to be an expert to use these techniques, but even long-time researchers will learn some new tricks!
Tips for Keeping Up: Expert Panel
4:15 p.m. – 5:00 p.m.
Gary Price, Founder, & Search Engine Watch
Genie Tyburski, Web Manager, The Virtual Chase, Ballard Spahr Andrews & Ingersoll, LLP
Steven M. Cohen, Library Scientist, PubSub Concepts, Inc. & Editor, LibraryStuff.Net

Keeping up with all the changes in our industry is one of the biggest challenges for info pros. This expert panel shares tips and techniques for improving your chances of staying in step with our fast-changing online information world.
Track B: Web Design & Development
• International Ballroom West
Building next-generation library Web sites that provide timely, relevant information for library users is challenging and exciting. Discover new tools, techniques and technologies that can help you develop better Web sites. Learn about the latest approaches, research findings, and case studies describing the development of leading-edge library Web sites. Expert Web managers and developers talk about how to harness the latest technology tools and implement best practices for content integration, access, and usability.

Organized and moderated by Darlene Fichter, University of Saskatchewan, & Northern Lights Internet Services
Coffee Break — A Chance to Visit the Exhibits
9:45 a.m. – 10:30 a.m.
Targeting Library Web Sites to Specific User Groups
10:30 a.m. – 11:15 a.m.
David King, Web/IT Project Manager, Kansas City Public Library

Meeting the needs of all users in one library site is often an impossible task. When should libraries develop Web sites or Web site areas that target special groups of users? What does a targeted Web site look like? David King focuses in “ready, aim, fire” and outlines methods for identifying how to meet specific user communities such as usability studies and mining Web usage statistics. He looks at ways to tailor sites to meet particular needs and discusses methods of marketing and promoting Web sites to specific audiences by using special tools such as RSS, IM, and/or e-mail. Find out how you can delight library Web site visitors by designing targeted sites that meet their needs.
Web Services: Enabling a New Generation of Library Technology
11:30 a.m. – 12:15 p.m.
Frank Cervone, Assistant University Librarian for Information Technology, Northwestern University
Larry Mrazek, President, LCM Research, Inc.

“Web services” are services and components that can be used on the Internet to provide extended functionality. Web services provide a standard of providing information using XML-related technologies such as SOAP, WSDL, and UDDI. Cervone explains how Web services extend the functionality of library services into new areas. Mzarek outlines methods of using Amazon’s Web services to display additional information about books, CDs, and other media types on a Web-based library catalog. Web services provide an open interface to much of the content from Amazon’s site, enabling libraries to include additional information (editorial reviews, customer ratings, book covers, and similar items) from Amazon’s database. Mzarek also describes methods of capturing and displaying information from Amazon for analysis.
Lunch Break — A Chance to Visit the Exhibits
12:15 p.m. – 1:45 p.m.
Designing User Interfaces for Federated Search Engines and Subject Pages
1:45 p.m. – 2:30 p.m.
J. Michael Visser, Product Manager, Digital Asset Management Products, Endeavor Information Systems
Darlene Fichter, Data Library Coordinator, University of Saskatchewan

Visser describes the process and benefits of working collaboratively with libraries on interface design for federated search. Listening to and watching students work provides the feedback necessary to make a particular interface the best it can be. Usability testing has helped prove the value federated searching provides to students, and has identified areas for improving the user experience. Fichter shares initial results of testing subject portal pages and describes the results from a series of usability studies looking at the effective design of library subject pages. Through a rapid cycle of testing, design changes, and retesting, subject pages were adapted and changed based on user behavior. Learn about some of the difficulties faced by participants in using the designs and the challenges faced in creating an effective interface for subject pages.
Coffee Break — A Chance to Visit the Exhibits
2:30 p.m. – 3:15 p.m.
Designing Navigation that Works
3:15 p.m. – 4:00 p.m.
Louise Gruenberg, Principal, Answers Research & Communication Services

Ever asked yourself, “Where am I, where do I need to go, and how can I get there from here?” The best navigation devices effortlessly ground and orient site visitors, making it possible for them to rapidly learn how to move around the site’s attractions while going about their business. Although some navigation devices are becoming Web conventions, there is plenty of room for improvement. Gruenberg talks about the developing standards and describes how navigation is effected by tacit vs. explicit, the use of subtle cues as part of design to communicate orientation, and global, subsite, and ancillary navigation devices. She will also look at features that can be adapted from print publications and point out common mistakes to avoid when designing navigational systems.
Using LAMP to Make Your Library Shine
4:15 p.m. – 5:00 p.m.
Andrew White, Associate Director, Joseph Balsamo, Systems Administrator & Khaled Saeed, Resource Support Technician, HSC Library, Stony Brook University

The LAMP model (Linux/Apache/MySql/PHP, Python, PERL) of open source software provides greater flexibility than typical off-the-shelf software solutions. Using LAMP technologies, Stony Brook University Library has been able to implement a dynamic and searchable Web site, a staff solution for electronic resources management, an interactive remote live librarian, and a helpdesk ticketing system supporting both internal staff and external library users. The speakers explain the value and flexibility that several open source software solutions can provide to libraries in their efforts to keep pace with rising costs, aging equipment, and user expectations.
Track C: E-Resources & Being Digital
• International Ballroom East
Libraries have been “transforming” and “evolving” from bricks to clicks for more than a decade. Now that the transformation stage is nearing completion, libraries are focusing attention on what it really means to “be” digital and to continue to enhance value, collections, services, and operations in a paper-physical-electronic-virtual environment. This track features case studies, lessons learned, and strategies from government, academic, and public sectors.

Moderated by Hope Tillman, Babson College
Coffee Break — A Chance to Visit the Exhibits
9:45 a.m. – 10:30 a.m.
Born Digital & Managing Digitally
10:30 a.m. – 11:15 a.m.
Joyce Koeneman, Digital Librarian and Head of Technical Services, Jane Watson, Head of Public Services, & Roger Garren, Reference Librarian, National Transportation Library (NTL)

Mandated by Congress, the NTL has only begun its journey as a service to the transportation industry and as a member of the small circle of national libraries. The NTL is distinguished by its virtual aspects and by having been born digital. The NTL has no brick instance. It exists as a conglomerate of information services, systems, and electronic products, including a digital collection of documents of importance to transportation researchers. This session discusses the partnerships and collaboration challenges, the infrastructure and systems supporting the library, the virtual reference technologies and systems which handle 6,000 queries per month, the digital content and its management, building communities and consortia, and much more. It provides insights to help others build their digital libraries.
Managing Electronic Resources for Multiple Audiences
11:30 a.m. – 12:15 p.m.
Valentina Mayz, Library Web Administrator, & Mair Bonnin, Web Librarian, Reference Dept., Alvin Sherman Library, Research and Information Technology Center, Nova Southeastern University (NSU)

When the main library at NSU became a joint-use facility with Broward County, Florida, librarians were faced with the challenge of managing electronic resources for distance and traditional students, faculty, alumni, and the public. To manage the nearly 200 databases for four diverse patron types, the library Web team created an Oracle database and ColdFusion application. Online forms now allow staff to quickly make additions and changes and to manage the myriad combinations of license requirements, access restrictions, and authentication issues. Learn their strategies for managing electronic resources to provide customized access for a variety of clients.
Lunch Break — A Chance to Visit the Exhibits
12:15 p.m. – 1:45 p.m.
Technology for the Information Common in a Special Library
1:45 p.m. – 2:30 p.m.
Nancy Allmang, Reference Librarian, National Institute of Standards and Technology (NIST), &
Rosa Liu, Research Library & Information Group Leader

Recently, “Information Commons” has become a buzz phrase with two meanings—a gathering place for sharing new technologies, and a virtual spot for accessing digital information. This case study reviews the concepts of an information commons, the library’s balancing of bricks and the clicks aspects of its services, and the technologies utilized by the NIST Research Library to provide its customers with both. Hear how the library upgraded its wireless laptop lending program to a WiFi Protected Access network, added a PDF/OCR scanning station, instant messaging reference, and more. Learn about the NIST virtual library with links to open-access journals, RSS locators, aggregators and streaming media, and hear their plans for federated searching and an institutional repository/digital library.
Coffee Break — A Chance to Visit the Exhibits
2:30 p.m. – 3:15 p.m.
Institutional Digital Repositories
3:15 p.m. – 4:00 p.m.
Frank Cervone, Assistant University Librarian for Information Technology, Northwestern University

Libraries have an important role to play in the development of digital repositories. By leading the way in institutional repository implementation, libraries have an opportunity to move from being passive transfer agents of information to active partners in dissemination. Furthermore, libraries can ensure their future relevance as digital publishing technologies transform the structure of scholarly communication. Learn about the issues involved in the development of digital repositories and how these resources are being used today, as well as the issues related to selecting digital repository software.
Collaborative Digital Collection Building
4:15 p.m. – 5:00 p.m.
Frank Menchaca, VP & Publisher, Thomson Gale
Mark Sandler, Collection Development Officer, University of Michigan

Digitization can transform library collections in numerous ways by promoting access, bridging the gap between the library and the student/researcher/client, and even generating revenues that can be used for maintaining and expanding holdings. This session addresses collaboration between libraries and commercial publishers with a case study highlighting the benefits, challenges, lessons learned, and the practical and logistical aspects of collaboration.
Track D: Critical Issues Facing Libraries
• Jefferson Ballroom
The big picture! How do libraries face the big picture of relevance in their communities and manage the tools and resources well? This track presents case studies, a great panel focusing on managing e-resources, a facilitated discussion about some of Gartner’s predictions for libraries and education, and a look at how populations of users are served by special and rural libraries. Come and have a look at what the future holds for us.

Organized and moderated by Stephen Abram, VP, Innovation, Sirsi Corporation
Coffee Break — A Chance to Visit the Exhibits
9:45 a.m. – 10:30 a.m.
Connecting with Your Community
10:30 a.m. – 11:15 a.m.
Patrick Fleming, Product Manager, Sirsi Corporation,
Eric B. Jacobs,
President, The Fubsy Group, LLC, &
Manuel A. Paredes, Deputy Library Director, Cherry Hill Public Library

Cherry Hill Public Library staff in New Jersey had a big challenge. They had to close their library building for months to finish construction of the new building. How do you provide services when you have no building? And how do you keep your valuable services in the public consciousness until the grand opening? Hear how Cherry Hill partnered with local library systems to sustain traditional services but also used the opportunity and latest technologies to partner and build a community Web site that called in the mayor, the municipality, the school board, and local businesses. This session is filled with insights and ideas!
Electronic Resource Management
11:30 a.m. – 12:15 p.m.
Andrew K. Pace, Head, Systems, North Carolina State University Libraries
Nathan D.M. Robertson, Systems Librarian, Johns Hopkins University
Berit Nelson, VP Product Management, Sirsi

Everyone is talking about ERM. What does it mean? It has to be more than just managing electronic resources. E-resources have to be managed in the context of your print monograph and serials collections. There can’t be two solitudes, can there? This session discusses this critical topic that is challenging our user environments, our budgets and our technology architecture. There are emerging standards and new protocols like OpenURL resolvers and federated search and e-book and Serial A-Z lists that help. But these standards and protocols do not yet provide an integrated solution to problems faced by libraries in effectively managing collections, real and virtual. What is the solution?
Lunch Break — A Chance to Visit the Exhibits
12:15 p.m. – 1:45 p.m.
What Do Gartner’s Predictions Really Mean to Libraries?
1:45 p.m. – 2:30 p.m.
Stephen Abram, VP, Innovation, Sirsi

Every day you read a new forecast about what whiz-bang technology will be most important next. How do we separate the wheat from the chaff? This session shows the work that Sirsi and Gartner have done together to try to identify and see which technologies are coming and when. Abram, librarian and an industry strategic thinker, provides perspectives on what technologies really matter and why. Which ones are really strategic and which ones are going to be the most important in the near and long term? Come prepared to share your insights in this facilitated discussion.
Coffee Break — A Chance to Visit the Exhibits
2:30 p.m. – 3:15 p.m.
Rural Library Challenges
3:15 p.m. – 4:00 p.m.
Ristiina Wigg, Director, Southern Tier Library System
Denise Garofalo, Library Director, Astor Home for Children, and Library Trustee, Marlboro Free Library
Nancy Nelson, Director of Library Services, Clinton Community Library

Two decades of library computing have passed, yet many rural libraries, some proximate to large urban centers, are still not or just going online. This session provides a survey of opportunities and solutions from three practitioners: one is a library systems director, another is a librarian and library trustee, and the third a library director. Bring your questions and share your own solutions.
The Future of the Special Library
4:15 p.m. – 5:00 p.m.
James King, Chief Librarian, Naval Research Laboratory

With the constant wave of changes that have washed over libraries through the past decade, many libraries are hunkered down into a defensive position, fighting to stay alive. Between these waves of disruptive change, many librarians are looking at trends and patterns to discern how the next wave of change will affect them. Peering into the future is a dangerous pastime, with predictions having less accuracy than a local weather forecaster. Since it is often said that the best way to predict the future is to invent it, this session gazes into the future being planned for the Naval Research Laboratory. Learn about important environmental forces affecting libraries, hear some leading strategies, and gain some insights to use in planning your library’s future.
Wednesday Evening Session
• International Ballroom East
7:30 p.m. - 9:00 p.m.
Sponsored by

D. Scott Brandt, Purdue University Libraries

Stephen Abram, VP Innovation, Sirsi
Marshall Breeding, Library Technology Officer, Vanderbilt University
K. Matthew Dames, CEO, Seso Group, LLC
Megan Fox, Web & Electronic Resources Librarian, Simmons College
Nancy Nelson, President, Nelson Associates
Aaron Schmidt, Reference Librarian, Thomas Ford Memorial Library
Genie Tyburski, Web Manager, The Virtual Chase, Ballard Spahr Andrews & Ingersoll, LLP

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