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Conferences > Computers in Libraries 2005
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The Technology Conference for Information Age Librarians
Computers in Libraries 2005 March 16-18, 2005

Hilton Washington
1919 Connecticut Ave. NWWashington, DC 20009
Conference Overview Final Program Program At-a-Glance [PDF]
Exhibitor List Previous CIL Conferences CIL 2005 Home

General Conference
Thursday, March 17th
Track A: Communities & Collaboration Track B: Web Systems & Operations Management
Track C: Learning Track D: Technology Planning & Trends
• International Ballroom Center
9:00 a.m. - 9:45 a.m.
Information Innovation
Bruce James, Public Printer of the United States, U.S. Government Printing Office (GPO)

Learn from the efforts of the GPO about how to deal with important policy issues regarding electronic government information and how to re-invent your organization. This keynote session looks at efforts to transition government information to the Web, develop easy finding tools, and tackle the challenges of preservation, thereby ensuring public access and authenticity. Bruce James highlights the latest developments in digital content management and shares lessons learned.
Coffee Break — A Chance to Visit the Exhibits
9:45 a.m. – 10:30 a.m.
Track A: Communities & Collaboration
• International Ballroom Center
Social networking, social software, and collaboration are hot topics today. Information professionals have been collaborating for a long time, with consortia
packages and interlibrary loan initiatives. There are, however, more ways in which librarians can collaborate with each other on projects and group work utilizing online tools and the latest gadgets.

Organized and moderated by Steven M. Cohen, PubSub Concepts, Inc. & K. Matthew Dames, Principal & CEO, Seso Group, LLC
Social Software 101
10:30 a.m. – 11:15 a.m.
K. Matthew Dames, Principal & CEO, Seso Group, LLC

Social software is about more than a blog, a wiki, or a Palm handheld. Instead, it is a vehicle for communication that can put librarians at the center of our organizations’ collaborative efforts. Some suggest that the increased availability of social software means that the librarian’s role is diminished or unnecessary, but librarians can use the social software movement to their advantage at a time when their value is being questioned. This session looks at the issues, including how librarians can and are leveraging social software for collaborative purposes.
Wikis @ Your Library?
11:30 a.m. – 12:15 p.m.
Will Richardson,
Supervisor, Instructional Technology & Communications, Hunterdon Central Regional High School

A wiki is an open community for building a knowledge base around a particular topic. But do wikis belong in libraries? This session illustrates experiences with wikis and discusses how these Web communities can be successful in group work in a library or any educational environment.
Lunch Break — A Chance to Visit the Exhibits
12:15 p.m. – 1:45 p.m.
Collaboration & IM: Breaking Down Boundaries
1:45 p.m. – 2:30 p.m.
Aaron Schmidt, Reference Librarian, Thomas Ford Memorial Library
Michael Stephens, Technology Training & Web Development, St. Joseph County Public Library

A recent survey indicated that nearly 70 percent of the U.S. university Internet population used IM. This session covers research, applications, case studies, usage, workflow impact, and ethics of IM. Schmidt and Stephens look at the many uses of IM, from in-house staff communication to the delivery of content and discussions with customers, as well as utilizing IM to confer and plan with colleagues no matter where they are.
Coffee Break — A Chance to Visit the Exhibits
2:30 p.m. – 3:15 p.m.
Building Communities in the “Palm” of Your Hand
3:15 p.m. – 4:00 p.m.
Megan Fox, Web & Electronic Resources Librarian, Special Projects Analyst for Administration and Planning, Simmons College

PDAs are popular because they can be used to access e-mail, the Internet and send instant messages to friends. But PDAs can also be used as tools to exchange documents and ideas among groups. Fox discusses how PDAs can assist librarians in taking part in collaborative efforts within any type of environment, be it a university setting or a public or corporate environment.
LISNews — Collaborative Blogging
4:15 p.m. – 5:00 p.m.
Blake Carver, Creator of, & Librarian, New York Power Authority

Carver, an experienced blogger, discusses the issues — pros and cons — with moderating a collaborative Weblog for the library community. He talks about the software that powers LISNews, interesting stories from the past 5 years, and tips on how to run a collaborative Weblog within your network.
Track B: Web Systems & Operations Management
• International Ballroom West
There are a number of capabilities available and emerging to help us better manage our system infrastructure and, ultimately, our library operations. The case studies presented here help us understand these tools, their potential, and the impact they may have on our operations, patrons, and our entire library.

Moderated by Terence Huwe, University of California, Berkeley
Coffee Break — A Chance to Visit the Exhibits
9:45 a.m. – 10:30 a.m.
RFID: Rollicking Fun in All Departments
10:30 a.m. – 11:15 a.m.
Edith Sutterlin, Technical Services Dept. Manager, Northland Public Library
Mary Griswold, Circulation Supervisor, Kalamazoo College Library
Frank Palazzo, Library Product Manager, Checkpoint Systems, Inc.
Karen Saunders, Assistant City Librarian, Santa Clara City Library
Emmett F. Erwin, President and CEO, Bibliotheca Inc.

Panelists from both the library and RFID developers discuss the advantages and challenges of the technology. They also identify the issues in planning and implementing library conversion to RFID and describe how different libraries have addressed these challenges. A project manager describes ways her library focused on turning this potentially stressful conversion into “rollicking fun” for staff and volunteers alike.
Linux-Based Public Workstations: Issues and Application
11:30 a.m. – 12:15 p.m.
Perry Horner, Coordinator, Library Technology Support & Development, Arizona State University at the West Campus

Implementing Linux for public workstations in a library setting can be a daunting task without clear goals and expertise. The Arizona State University West Library successfully implemented its own version of Linux-based public workstations and servers in July 2003. This session covers the library’s decision to use Linux, the special approaches used for library workstations, and issues around library needs and open source solutions. Horner outlines the resources required for a successful implementation, and how to consider the implications for patrons and support staff.
Lunch Break — A Chance to Visit the Exhibits
12:15 p.m. – 1:45 p.m.
Managing Libraries with Creative Data Mining
1:45 p.m. – 2:30 p.m.
Ted Koppel, Senior Product Manager, Standards Implementation, The Library Corporation
Suliang Feng, Administrator, Automation & Technical Services, &
Elyse Adler, Research and Special Projects Administrator, with
Hongfei Li & Weimin Zhang, Nashville Public Library

Every minute a library is open for business, its circulation system relentlessly produces statistical information. PAC and library database users add to the collection of user data all day and all night. Data mining has been taking place for years in airlines, credit-card companies, and most other industries to track behavioral patterns and use these to make decisions regarding operations, services and service delivery. This presentation outlines how libraries can learn from data mining efforts in other industries, while maintaining their reputation for trust and anonymity. Koppel discusses approaches to applying statistical analysis, both inside and outside the library, to better understand clientele behavior. Feng and Adler relay their experience at Nashville Public Library in “mining out” buried, unstructured data and transforming it into meaningful, structured information to formulate the most efficient and effective decisions for your institution.
Coffee Break — A Chance to Visit the Exhibits
2:30 p.m. – 3:15 p.m.
Desktop/Server Security
3:15 p.m. – 4:00 p.m.
Bryan Dunham, Information Technology Coordinator, Kitchener Public Library
Marshall Breeding, Library Technology Officer, Vanderbilt University

This session looks at successful strategies being used by libraries to secure desktops. Dunham covers the steps to securing desktops/servers, the tools he uses (AV, DeepFreeze, Active Directory, and automated updates), the rationale, and best practices used today. Breeding looks at the strategies and practices of academic libraries.
Practical Privacy Pointers for Libraries
4:15 p.m. – 5:00 p.m.
Karen Coombs, Electronic Services Librarian, SUNY Cortland

While many people discuss the policies libraries should have in place to deal with privacy issues, little has been said about the practical side of privacy protection. This session discusses the technical aspects of privacy issues from the types of user data that a library may be potentially collecting to strategies and tools for protecting user privacy. The audience will learn the numerous places in which libraries collect data concerning their users as well as technical strategies for protecting user privacy, which will include IPwashing, delinking of user data, and data archiving routines that aggregate data removing personally identification.
Track C: Learning
• International Ballroom East
In the intervening years since the first CIL conference, there have been many, many presentations on the changing nature of librarian roles as teachers, instructors, and trainers. Most or all of this has been impacted heavily by technology, although it should not be technology that drives our decisionmaking. But for teaching, instruction and training, it certainly has had an influence—much of what we deal with relates to using the Internet for delivery of services or the Web for accessing resources. We have moved beyond showing people which buttons to push to facilitating knowledge and critical-thinking skills. This track addresses many of the issues that have surfaced and resurfaced over the last 20 years: educating in an increasingly online world, dealing with the effects of technology when teaching, and looking differently at how we instruct in an attempt to adapt and do it better.

Organized and moderated by D. Scott Brandt, Technology Training Librarian, Purdue University
Coffee Break — A Chance to Visit the Exhibits
9:45 a.m. – 10:30 a.m.
How Libraries Support Distance Education
10:30 a.m. – 11:15 a.m.
Susan Clayton, Off-Campus Services Librarian, Armacost Library, University of Redlands
Max Anderson, Educational Services Librarian, SOLINET

Everything strives to be online, and secondary education likes to think it has been in the forefront of doing so. And just as flesh-and-blood students need brick-and-mortar libraries, virtual students need online library services. Clayton and Dray start by looking at one university’s experience in delivering services within a regional system, focusing specifically on issues related to providing library instruction over a distance. Then they look at the best practices and technology used by a large library network.
Teaching Roles of Librarians: New Variations
11:30 a.m. – 12:15 p.m.
Melissa Harvey, Computer Science Librarian, Carnegie Mellon University
Barbie Keiser, President, BEK Inc.
SUBSTITUTE PRESENTER: D. Scott Brandt, Technology Training Librarian, Purdue University

Librarians have had to adapt in many ways over the last 20 years, and approaches to teaching information literacy have had to be modified. Not only do we have to think about online, 24/7 access to digital resources both inside and outside of the library, we often have to look at the larger role of our impact on workers in the digital economy. Two different views on the role of teaching are presented here. The first looks at the skills and knowledge needed to teach virtually, rather than in the classroom. The second looks at the far-reaching impact of information literacy on productivity in the national and global economy and librarians’ participation in it.
Lunch Break — A Chance to Visit the Exhibits
12:15 p.m. – 1:45 p.m.
Addressing Plagiarism: Copyright’s Not So Little Cousin
1:45 p.m. – 2:30 p.m.
Susan Herzog, Information Literacy Librarian, Eastern Connecticut State University
Steve Garwood, Program and Services Coordinator, INFOLINK

While some may argue that plagiarism is not in the purview of library-related instruction, it is an issue and opportunity that is tied directly to critical thinking and materials citation. Two similar perspectives are given here on the practical nature of dealing with plagiarism. Both focus on the role the Internet plays in helping spread and fight plagiarism. One presenter looks at it from the context of working with faculty to detect and prevent it. The other looks at it from the perspective of operating within a large library network.
Coffee Break — A Chance to Visit the Exhibits
2:30 p.m. – 3:15 p.m.
Convincing People that the Web Is Not the Only Answer
3:15 p.m. – 4:00 p.m.
Nicholas Tomaiuolo, Instruction Librarian, Central Connecticut State University
Jeanne Holba Puacz, Reference & Systems Librarian, Vigo County Public Library

You know it—so there’s no sense preaching to the choir. But what about others —how do we sell the idea of using quality information resources that are not easily stumbled across on the Web? Two interesting perspectives give us insights to help our daily struggles. Tomaiuolo shares results of a study on the perception of faculty regarding student use of the Web—to what degree do they feel their students are doing OK? Puacz presents a public library perspective dealing with a similar theme—how can patrons be sold on something that, by common misconception, probably isn’t as good as Google? (“If it were, I would have heard of it.”)
Can Learning Styles Influence Training and Web Design?
4:15 p.m. – 5:00 p.m.
Allan Kleiman, Head, Reference Department, Westfield Memorial Library
Pamela Enrici, Associate Librarian, University of Minnesota

When you design, how do you take into account the learning styles of your students, patrons, or staff? There are so many variables to look at and account for to ensure online learning is effective. What should you pay attention to when you plan, design and develop e-learning? Here we look at two scenarios: designing effective e-training for older adults, and incorporating visual, auditory, read/write, and kinesthetic learning preferences into Web design for instruction.
Track D: Technology Planning & Trends
• Jefferson Ballroom
The morning features pioneers from the information industry who look at what the future holds for libraries with respect to technology. The afternoon sessions focus on the implications of leading-edge technologies on libraries as well as on top strategies for teamwork between librarians and technology specialists.

Moderated by Nancy Melin Nelson, Nelson Associates
Coffee Break — A Chance to Visit the Exhibits
9:45 a.m. – 10:30 a.m.
SESSIONS D201 & D202
Academic Libraries & Technology: Future Directions
10:30 a.m. – 11:15 a.m. & 11:30 a.m. – 12:15 p.m.
Nancy Melin Nelson, President of Nelson Associates, Founding Editor and Chair of
CIL Magazine and Conference
Laverna Saunders, University Librarian, Duquesne University, and The Virtual Librarian
Marshall Breeding, Library Technology Officer, Vanderbilt University, author, editor, conference and workshop leader

Computers in Libraries has seen the change from stand-alone to worldwide computing. The 1980s can best be represented and understood in alphanumeric
terms: There was OCLC, of course, and its companions the Research Libraries Group, UTLAS, and, for the Apple computer, CASPR. Also, MS and PC-DOS, not to mention the M300 workstation, CD-ROM (and WORM and DRAW), 1200 baud, version 3.1…. The list goes on and on. As libraries moved via onramps onto the Information Highways into the ’90s, we were well on our way to a totally integrated electronic library enhanced by the rise of the Internet, by campus-wide to regionally based networks, and now to full access of textual and graphical resources in digital databases created, managed, and best understood by information professionals worldwide. Early experts in academic computing who worked and reported on the scene during these changing times move beyond the past early technologies with other ‘been there’ experts in the field to predict what’s ahead. Insights from these pioneers and leaders will definitely help your technology planning.
Lunch Break — A Chance to Visit the Exhibits
12:15 p.m. – 1:45 p.m.
Collaborative Technology Planning
1:45 p.m. – 2:30 p.m.
Tamera LeBeau, Branch Manager, & Judy Hoefler, IT Supervisor, Sacramento Public Library

Can library public services staff and technology staff happily co-exist? Can they actually learn from one another? Hear about the innovative approach taken by the Sacramento Public Library system in reinventing its technology planning and implementation process. Presenters discuss the successes and challenges of a team approach to technology planning and implementation, encouraging attendees to share some of their experiences with technology planning and implementation in their own libraries.
Coffee Break — A Chance to Visit the Exhibits
2:30 p.m. – 3:15 p.m.
Optimizing Technology in Libraries
3:15 p.m. – 4:00 p.m.
Michael Stephens, Technology Librarian, St. Joseph County Public Library
Jeff Steely, Assistant Director for Client Services, Baylor University Libraries

Join our speakers for a stimulating discussion of where technology for libraries is headed, which new developments they see as best bets for successful projects, and their tips on strategies, deployment, and technical problems.
Wireless Libraries
4:15 p.m. – 5:00 p.m.
Andrew White, Associate Director, John Patti, Systems Administrator, & Khaled Saeed, Resource Support Technician, HSC Library, Stony Brook University

Wireless technology is a definite trend and can be a liberating way for library users to gain access to Internet and library information sources. However, there are lots of challenges: user support, network security, government regulations (especially for hospital libraries and medical facilities), competing wireless technology standards, and more. This session discusses those challenges in the context of collaborative work between a medical library and networking groups that resulted in unencumbered network access from the widest range of computer platforms. Gain useful strategies and ideas and hear lots of lessons learned from these practitioners.

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