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General
Conference
Thursday, March 17th |
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Keynote
• International Ballroom Center
9:00
a.m. - 9:45 a.m. |
Information
Innovation
Bruce James,
Public Printer of the United States, U.S. Government
Printing Office (GPO)
Learn from the efforts of the GPO about how to deal
with important policy issues regarding electronic
government information and how to re-invent your
organization. This keynote session looks at efforts
to transition government information to the Web,
develop easy finding tools, and tackle the challenges
of preservation, thereby ensuring public access
and authenticity. Bruce James highlights the latest
developments in digital content management and shares
lessons learned. |
Coffee
Break — A Chance to Visit the Exhibits
9:45 a.m. – 10:30 a.m. |
Track
A: Communities & Collaboration
• International Ballroom Center
Social networking, social software, and collaboration
are hot topics today. Information professionals
have been collaborating for a long time, with consortia
packages and interlibrary loan initiatives. There
are, however, more ways in which librarians can
collaborate with each other on projects and group
work utilizing online tools and the latest gadgets.
Organized and moderated by Steven M. Cohen,
PubSub Concepts, Inc. & K. Matthew
Dames, Principal & CEO, Seso Group,
LLC |
SESSION A201
Social Software
101
10:30 a.m. – 11:15
a.m.
K. Matthew Dames,
Principal & CEO, Seso Group, LLC
Social software is about more than a blog, a wiki,
or a Palm handheld. Instead, it is a vehicle for
communication that can put librarians at the center
of our organizations’ collaborative efforts.
Some suggest that the increased availability of
social software means that the librarian’s
role is diminished or unnecessary, but librarians
can use the social software movement to their advantage
at a time when their value is being questioned.
This session looks at the issues, including how
librarians can and are leveraging social software
for collaborative purposes. |
SESSION A202
Wikis @ Your
Library?
11:30 a.m. – 12:15 p.m.
Will Richardson, Supervisor,
Instructional Technology & Communications, Hunterdon
Central Regional High School
A wiki is an open community for building a knowledge
base around a particular topic. But do wikis belong
in libraries? This session illustrates experiences
with wikis and discusses how these Web communities
can be successful in group work in a library or
any educational environment. |
Lunch
Break — A Chance to Visit the Exhibits
12:15 p.m. – 1:45 p.m. |
SESSION A203
Collaboration
& IM: Breaking Down Boundaries
1:45 p.m. – 2:30 p.m.
Aaron Schmidt, Reference Librarian,
Thomas Ford Memorial Library
Michael Stephens, Technology Training
& Web Development, St. Joseph County Public
Library
A recent survey indicated that nearly 70 percent
of the U.S. university Internet population used
IM. This session covers research, applications,
case studies, usage, workflow impact, and ethics
of IM. Schmidt and Stephens look at the many uses
of IM, from in-house staff communication to the
delivery of content and discussions with customers,
as well as utilizing IM to confer and plan with
colleagues no matter where they are. |
Coffee
Break — A Chance to Visit the Exhibits
2:30 p.m. – 3:15 p.m. |
SESSION A204
Building Communities
in the “Palm” of Your Hand
3:15 p.m. – 4:00 p.m.
Megan Fox, Web & Electronic
Resources Librarian, Special Projects Analyst for
Administration and Planning, Simmons College
PDAs are popular because they can be used to access
e-mail, the Internet and send instant messages to
friends. But PDAs can also be used as tools to exchange
documents and ideas among groups. Fox discusses
how PDAs can assist librarians in taking part in
collaborative efforts within any type of environment,
be it a university setting or a public or corporate
environment. |
SESSION A205
LISNews —
Collaborative Blogging
4:15 p.m. – 5:00 p.m.
Blake Carver, Creator of LISNews.com,
& Librarian, New York Power Authority
Carver, an experienced blogger, discusses the
issues — pros and cons — with moderating
a collaborative Weblog for the library community.
He talks about the software that powers LISNews,
interesting stories from the past 5 years, and tips
on how to run a collaborative Weblog within your
network. |
Track
B: Web Systems & Operations Management
• International Ballroom West
There are a number of capabilities available
and emerging to help us better manage our system
infrastructure and, ultimately, our library operations.
The case studies presented here help us understand
these tools, their potential, and the impact they
may have on our operations, patrons, and our entire
library.
Moderated by Terence Huwe,
University of California, Berkeley |
Coffee
Break — A Chance to Visit the Exhibits
9:45 a.m. – 10:30 a.m. |
SESSION B201
RFID: Rollicking
Fun in All Departments
10:30 a.m. – 11:15 a.m.
Edith Sutterlin, Technical Services
Dept. Manager, Northland Public Library
Mary Griswold, Circulation Supervisor,
Kalamazoo College Library
Frank Palazzo, Library Product
Manager, Checkpoint Systems, Inc.
Karen Saunders, Assistant City
Librarian, Santa Clara City Library
Emmett F. Erwin, President and
CEO, Bibliotheca Inc.
Panelists from both the library and RFID developers
discuss the advantages and challenges of the technology.
They also identify the issues in planning and implementing
library conversion to RFID and describe how different
libraries have addressed these challenges. A project
manager describes ways her library focused on turning
this potentially stressful conversion into “rollicking
fun” for staff and volunteers alike. |
SESSION B202
Linux-Based
Public Workstations: Issues and Application
11:30 a.m. – 12:15 p.m.
Perry Horner, Coordinator,
Library Technology Support & Development, Arizona
State University at the West Campus
Implementing Linux for public workstations
in a library setting can be a daunting task without
clear goals and expertise. The Arizona State University
West Library successfully implemented its own version
of Linux-based public workstations and servers in
July 2003. This session covers the library’s
decision to use Linux, the special approaches used
for library workstations, and issues around library
needs and open source solutions. Horner outlines
the resources required for a successful implementation,
and how to consider the implications for patrons
and support staff. |
Lunch
Break — A Chance to Visit the Exhibits
12:15 p.m. – 1:45 p.m. |
SESSION B203
Managing Libraries
with Creative Data Mining
1:45 p.m. – 2:30 p.m.
Ted Koppel, Senior Product Manager,
Standards Implementation, The Library Corporation
Suliang Feng, Administrator, Automation
& Technical Services, &
Elyse Adler, Research and Special
Projects Administrator, with
Hongfei Li & Weimin
Zhang, Nashville Public Library
Every minute a library is open for business, its
circulation system relentlessly produces statistical
information. PAC and library database users add
to the collection of user data all day and all night.
Data mining has been taking place for years in airlines,
credit-card companies, and most other industries
to track behavioral patterns and use these to make
decisions regarding operations, services and service
delivery. This presentation outlines how libraries
can learn from data mining efforts in other industries,
while maintaining their reputation for trust and
anonymity. Koppel discusses approaches to applying
statistical analysis, both inside and outside the
library, to better understand clientele behavior.
Feng and Adler relay their experience at Nashville
Public Library in “mining out” buried,
unstructured data and transforming it into meaningful,
structured information to formulate the most efficient
and effective decisions for your institution. |
Coffee
Break — A Chance to Visit the Exhibits
2:30 p.m. – 3:15 p.m. |
SESSION B204
Desktop/Server
Security
3:15 p.m. – 4:00 p.m.
Bryan Dunham, Information Technology
Coordinator, Kitchener Public Library
Marshall Breeding, Library Technology
Officer, Vanderbilt University
This session looks at successful strategies being
used by libraries to secure desktops. Dunham covers
the steps to securing desktops/servers, the tools
he uses (AV, DeepFreeze, Active Directory, and automated
updates), the rationale, and best practices used
today. Breeding looks at the strategies and practices
of academic libraries. |
SESSION B205
Practical Privacy
Pointers for Libraries
4:15 p.m. – 5:00 p.m.
Karen Coombs, Electronic Services
Librarian, SUNY Cortland
While many people discuss the policies libraries
should have in place to deal with privacy issues,
little has been said about the practical side of
privacy protection. This session discusses the technical
aspects of privacy issues from the types of user
data that a library may be potentially collecting
to strategies and tools for protecting user privacy.
The audience will learn the numerous places in which
libraries collect data concerning their users as
well as technical strategies for protecting user
privacy, which will include IPwashing, delinking
of user data, and data archiving routines that aggregate
data removing personally identification. |
Track
C: Learning
• International
Ballroom East
In the intervening years since the first CIL conference,
there have been many, many presentations on the
changing nature of librarian roles as teachers,
instructors, and trainers. Most or all of this has
been impacted heavily by technology, although it
should not be technology that drives our decisionmaking.
But for teaching, instruction and training, it certainly
has had an influence—much of what we deal
with relates to using the Internet for delivery
of services or the Web for accessing resources.
We have moved beyond showing people which buttons
to push to facilitating knowledge and critical-thinking
skills. This track addresses many of the issues
that have surfaced and resurfaced over the last
20 years: educating in an increasingly online world,
dealing with the effects of technology when teaching,
and looking differently at how we instruct in an
attempt to adapt and do it better.
Organized and moderated by D. Scott
Brandt, Technology Training Librarian,
Purdue University |
Coffee
Break — A Chance to Visit the Exhibits
9:45 a.m. – 10:30 a.m. |
SESSION C201
How Libraries
Support Distance Education
10:30 a.m. – 11:15 a.m.
Susan Clayton, Off-Campus Services
Librarian, Armacost Library, University of Redlands
Max Anderson, Educational Services
Librarian, SOLINET
Everything strives to be online, and secondary education
likes to think it has been in the forefront of doing
so. And just as flesh-and-blood students need brick-and-mortar
libraries, virtual students need online library
services. Clayton and Dray start by looking at one
university’s experience in delivering services
within a regional system, focusing specifically
on issues related to providing library instruction
over a distance. Then they look at the best practices
and technology used by a large library network. |
SESSION C202
Teaching Roles
of Librarians: New Variations
11:30 a.m. – 12:15 p.m.
Melissa Harvey, Computer Science
Librarian, Carnegie Mellon University
Barbie Keiser, President, BEK Inc.
SUBSTITUTE PRESENTER: D.
Scott Brandt, Technology Training Librarian,
Purdue University
Librarians have had to adapt in many ways over
the last 20 years, and approaches to teaching information
literacy have had to be modified. Not only do we
have to think about online, 24/7 access to digital
resources both inside and outside of the library,
we often have to look at the larger role of our
impact on workers in the digital economy. Two different
views on the role of teaching are presented here.
The first looks at the skills and knowledge needed
to teach virtually, rather than in the classroom.
The second looks at the far-reaching impact of information
literacy on productivity in the national and global
economy and librarians’ participation in it. |
Lunch
Break — A Chance to Visit the Exhibits
12:15 p.m. – 1:45 p.m. |
SESSION C203
Addressing
Plagiarism: Copyright’s Not So Little Cousin
1:45 p.m. – 2:30 p.m.
Susan Herzog, Information Literacy
Librarian, Eastern Connecticut State University
Steve Garwood, Program and Services
Coordinator, INFOLINK
While some may argue that plagiarism is not
in the purview of library-related instruction, it
is an issue and opportunity that is tied directly
to critical thinking and materials citation. Two
similar perspectives are given here on the practical
nature of dealing with plagiarism. Both focus on
the role the Internet plays in helping spread and
fight plagiarism. One presenter looks at it from
the context of working with faculty to detect and
prevent it. The other looks at it from the perspective
of operating within a large library network. |
Coffee
Break — A Chance to Visit the Exhibits
2:30 p.m. – 3:15 p.m. |
SESSION C204
Convincing
People that the Web Is Not the Only Answer
3:15 p.m. – 4:00 p.m.
Nicholas Tomaiuolo, Instruction
Librarian, Central Connecticut State University
Jeanne Holba Puacz, Reference &
Systems Librarian, Vigo County Public Library
You know it—so there’s no sense
preaching to the choir. But what about others —how
do we sell the idea of using quality information
resources that are not easily stumbled across on
the Web? Two interesting perspectives give us insights
to help our daily struggles. Tomaiuolo shares results
of a study on the perception of faculty regarding
student use of the Web—to what degree do they
feel their students are doing OK? Puacz presents
a public library perspective dealing with a similar
theme—how can patrons be sold on something
that, by common misconception, probably isn’t
as good as Google? (“If it were, I would have
heard of it.”) |
SESSION C205
Can Learning
Styles Influence Training and Web Design?
4:15 p.m. – 5:00 p.m.
Allan Kleiman, Head, Reference
Department, Westfield Memorial Library
Pamela Enrici, Associate Librarian,
University of Minnesota
When you design, how do you take into account the
learning styles of your students, patrons, or staff?
There are so many variables to look at and account
for to ensure online learning is effective. What
should you pay attention to when you plan, design
and develop e-learning? Here we look at two scenarios:
designing effective e-training for older adults,
and incorporating visual, auditory, read/write,
and kinesthetic learning preferences into Web design
for instruction. |
Track
D: Technology Planning & Trends
• Jefferson Ballroom
The morning features pioneers from the information
industry who look at what the future holds for libraries
with respect to technology. The afternoon sessions
focus on the implications of leading-edge technologies
on libraries as well as on top strategies for teamwork
between librarians and technology specialists.
Moderated by Nancy Melin Nelson,
Nelson Associates |
Coffee
Break — A Chance to Visit the Exhibits
9:45 a.m. – 10:30 a.m. |
SESSIONS D201 & D202
Academic Libraries
& Technology: Future Directions
10:30 a.m. – 11:15 a.m. &
11:30 a.m. – 12:15 p.m.
Nancy Melin Nelson, President of
Nelson Associates, Founding Editor and Chair of
CIL Magazine and Conference
Laverna Saunders, University Librarian,
Duquesne University, and The Virtual Librarian
Marshall Breeding, Library Technology
Officer, Vanderbilt University, author, editor,
conference and workshop leader
Computers in Libraries has seen the change from
stand-alone to worldwide computing. The 1980s can
best be represented and understood in alphanumeric
terms: There was OCLC, of course, and its companions
the Research Libraries Group, UTLAS, and, for the
Apple computer, CASPR. Also, MS and PC-DOS, not
to mention the M300 workstation, CD-ROM (and WORM
and DRAW), 1200 baud, version 3.1…. The list
goes on and on. As libraries moved via onramps onto
the Information Highways into the ’90s, we
were well on our way to a totally integrated electronic
library enhanced by the rise of the Internet, by
campus-wide to regionally based networks, and now
to full access of textual and graphical resources
in digital databases created, managed, and best
understood by information professionals worldwide.
Early experts in academic computing who worked and
reported on the scene during these changing times
move beyond the past early technologies with other
‘been there’ experts in the field to
predict what’s ahead. Insights from these
pioneers and leaders will definitely help your technology
planning. |
Lunch
Break — A Chance to Visit the Exhibits
12:15 p.m. – 1:45 p.m. |
SESSION D203
Collaborative
Technology Planning
1:45 p.m. – 2:30 p.m.
Tamera LeBeau, Branch Manager,
& Judy Hoefler, IT Supervisor,
Sacramento Public Library
Can library public services staff and technology
staff happily co-exist? Can they actually learn
from one another? Hear about the innovative approach
taken by the Sacramento Public Library system in
reinventing its technology planning and implementation
process. Presenters discuss the successes and challenges
of a team approach to technology planning and implementation,
encouraging attendees to share some of their experiences
with technology planning and implementation in their
own libraries. |
Coffee
Break — A Chance to Visit the Exhibits
2:30 p.m. – 3:15 p.m. |
SESSION D204
Optimizing
Technology in Libraries
3:15 p.m. – 4:00 p.m.
Michael Stephens, Technology Librarian,
St. Joseph County Public Library
Jeff Steely, Assistant Director
for Client Services, Baylor University Libraries
Join our speakers for a stimulating discussion of
where technology for libraries is headed, which
new developments they see as best bets for successful
projects, and their tips on strategies, deployment,
and technical problems. |
SESSION D205
Wireless Libraries
4:15 p.m. – 5:00 p.m.
Andrew White, Associate Director,
John Patti, Systems Administrator,
& Khaled Saeed, Resource Support
Technician, HSC Library, Stony Brook University
Wireless technology is a definite trend and can
be a liberating way for library users to gain access
to Internet and library information sources. However,
there are lots of challenges: user support, network
security, government regulations (especially for
hospital libraries and medical facilities), competing
wireless technology standards, and more. This session
discusses those challenges in the context of collaborative
work between a medical library and networking groups
that resulted in unencumbered network access from
the widest range of computer platforms. Gain useful
strategies and ideas and hear lots of lessons learned
from these practitioners. |
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