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Conferences > Computers in Libraries 2005
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The Technology Conference for Information Age Librarians
Computers in Libraries 2005 March 16-18, 2005

Hilton Washington
1919 Connecticut Ave. NWWashington, DC 20009
Conference Overview Final Program Program At-a-Glance [PDF]
Exhibitor List Previous CIL Conferences CIL 2005 Home

Preconference Workshops
Tuesday, March 15th
Workshop 1
Searchers Academy
9:00 a.m. – 4:30 p.m. (Full Day)
Mary Ellen Bates,
Principal, Bates Information Service

Gary Price,
Publisher, & News Editor, Search Engine Watch
Chris Sherman, Co-Author,
The Invisible Web, & Associate Editor, Search Engine Watch
Greg Notess, Publisher, Search Engine Showdown
Mary Ellen Bates, Author,
Super Searchers Cover the World & Super Searchers Do Business
Ran Hock, Principal, Online Strategies & Author,
The Extreme Searcher’s Internet Handbook

Want to sharpen your skills? Learn from the experts? Join search veterans, speakers, authors, and columnists from Searcher, ONLINE, and EContent magazines and the “Super Searcher” series of books to learn the latest strategies and techniques for searching online. This fast-paced, day-long event introduces you to the experts who share their searching secrets and expertise as they focus on the most current practices in the field of Web research. There’s always something new to be learned from leading-edge panelists. Participants should have basic experience with Web searching, but even searchers with extensive Internet background will find tips to polish and advance their skills. Academy topics include:

• A review of general-purpose and highly specialized search engines, specialized directories and guides, and other resources for finding hidden Web content.
• An overview of what can and can’t be found through search engines and why.
• Cool tools and new techniques for getting the most from your Web searches, managing search results, and staying updated on info industry trends.
• Getting inside the mind of a searcher, and learning new ways to approach difficult research projects.
Workshop 2
Web Managers Academy: Building Next-Generation Library Web Sites
9:00 a.m. – 4:30 p.m. (Full Day)
Darlene Fichter, Data Library Coordinator, University of Saskatchewan & President, Northern Lights Internet Solutions
Frank Cervone, Assistant University Librarian for Information Technology, Northwestern University
Jeff Wisniewski, Web Services Librarian, University of Pittsburgh
Marshall Breeding, Library Technology Officer, Vanderbilt University

You’ve done usability testing, you’ve done some redesign, but you still need to make your site more responsive to your customer’s needs. Come and learn about the latest trends and techniques to create more customer/patron-friendly Web sites. Leave with a clear understanding of what federated searching and OpenURL resolvers are and how both can improve your Web site; how to enable publishing of customized and personalized content; and the latest in good design and usability research and practice.

Topics include:
• Maximizing the return on investment for a library’s Web site
• Web content management systems
• Designing with Web standards: CSS and XHTML
• Usability research update
• New tools such as federated search. link resolvers, and Web services

The session provides opportunities for discussions and sharing expertise with other attendees. Taught by experienced experts, this workshop is a good, 1-day crash course for Web development managers wanting to move to the next level.
Workshop 3
Service Strategy: How to Get the Right “Mix” of Services
9:00 a.m. – 12:00 p.m.
Rebecca Jones, Partner, Dysart & Jones Associates

Libraries and information centers have a long tradition of adding new services or enhancing existing services and programs in response to client needs and wants. This tradition results in a portfolio of services and products that grows with more “addition” than “subtraction.” But as resources continue to tighten, libraries need to make tough decisions that better balance the “adding” with “subtracting.” In the nonprofit and business environments, this is called service portfolio management. This workshop outlines what libraries can learn from other sectors in using a systematic method to make those tough decisions and effectively manage their service portfolios. The focus is on developing a service strategy and portfolio that best serves clients, today and tomorrow, without draining financial or human resources and is driven by the library’s mandate and goals.
Workshop 4
Facet Analysis: Faceted Classification Techniques for Organizing Site Content & Structure
9:00 a.m. – 12:00 p.m.
Louise Gruenberg, Principal, Answers Research & Communication Services (ARCS)

This interactive information architecture workshop discusses the use of faceted classification as a technique for developing top-down organization formats for the design of Web sites and subsites. Those unfamiliar with facet analysis should think of it as the theory behind card sorts. The workshop defines faceted classification (Ranganathan, British Classification Research Group, etc.), discusses using facet analysis as an information architecture technique, provides a case study and six steps for top-down site organization using faceted classification techniques, addresses Spiteri’s Model of Facet Analysis, and provides questions to ask when doing facet analysis. Come and learn the processes to apply to use facet analysis as a planning and design tool.
Workshop 5
Technology Planning for Libraries: Avoiding Technolust & Technobust
9:00 a.m. – 12:00 p.m.
Michael Stephens, Technology Librarian, St. Joseph County Public Library
Aaron Schmidt, Reference Librarian, Thomas Ford Memorial Library

Deploying new technologies requires effective technology planning. How do we serve our users with innovative technology and still remain within our budgets? Michael Stephens discusses current hot technologies such as RFID, WiFi, MP3, DRM, and federated searching and how they might fit into library technology plans. He covers what to consider when planning new technology initiatives, including: cost, training, ROI, staffing, etc. Technolust (defined as wanting technology for the sake of technology) is a frequent pitfall for technology enthusiasts. Learn how to create a well-written technology plan that serves as a guide to help you avoid technobust!
Workshop 6
Current Awareness Delivery Options
9:00 a.m. – 12:00 p.m.
Gary Price, Co-Author, The Invisible Web, Publisher,, & News Editor, Search Engine Watch
Genie Tyburski, Web Manager, The Virtual Chase, Ballard Spahr Andrews & Ingersoll, LLP

Electronic current awareness services are critical for users of all types of libraries and information services. This practical, half-day workshop provides an overview of the many options for delivering specialized current information. Nationally known experts Price & Tyburski examine current awareness needs and choices from start to finish, look at strategies, tools, and resources for gathering new information, and investigate delivery technologies. Learn about the pros and cons of initiating such services via e-mail and Web-based newsletters, Weblogs, k-logs, and RSS/XML newsfeeds. Get up-to-speed on the latest techniques and thinking on this crucial topic.
Workshop 7
The Future Library — Now!
9:00 a.m. – 12:00 p.m.
Lawrence McCrank, Chicago State University &
Connie Haley, Director, Library & Instruction Services/Technical Services, &
Richard Darga, Director, Media & Instructional Services, Chicago State University

Using the new Chicago State University as an example, this workshop considers the interrelationship between virtual and real information space in the design of modern academic libraries and services. It focuses on how new technology is integrated into new buildings, the challenges in design and project management with architects, systems managers, etc., in capital projects that are hi-tech, and the implications for faculty and staff development. Examples include ASRS robotic systems, RFID, new Web site design and linkage to expanded OPACs, decision support systems and help desk, new reference services, and networked printing, and scanning for just-in-time delivery.
Workshop 8
Advanced Weblogs: Applications, Technology, Cases
9:00 a.m. – 12:00 p.m.
Steven M. Cohen, Library Scientist, PubSub Concepts, Inc & Editor, LibraryStuff.Net

This workshop focuses on the more advanced features of Weblogs and RSS. Topics include how to get the most out of Weblogs and RSS (marketing, creating a user community), resources for a more customized approach to RSS, and ways in which both can be implemented into the library environment. It uses case studies to illustrate applications and best practices and highlights the affordable, applicable technology for making these applications work. It provides opportunities for peer discussions as well as working with the advanced features of tools discussed.
Workshop 9
Toolbox of Techniques for Teaching Technology to Adult Learners
1:30 p.m. – 4:30 p.m.
D. Scott Brandt, Technology Training Librarian, Purdue University
Michael Stephens, Technology Librarian, St. Joseph County Public Library

This workshop provides practical strategies and techniques to help your patrons (or staff, and even students!) learn what you want them to learn. It focuses on recognizing adult learning motivations and styles/preferences to connect and make technology-related learning stick. The first half emphasizes the importance of the learner and how to get their attention to make learning relevant and satisfactory. The second half opens three toolboxes of practical tools to address how to develop instruction, tips for handling issues and problems that come up in class, and step-by-step examples for teaching technology. Presenters use humor to focus on tips, strategies, shortcuts, tricks, and useful approaches that are based on sound principles. Join them as they review adult learning principles and their practical applications, discuss learning styles/preferences and how to respond to them, identify the five basic learning scenarios and how to address them, and practice alternative teaching styles and how/when to use them. Take away:

•Toolbox #1: Building courses, lesson plans, and learning outcomes
•Toolbox #2: Applying techniques/strategies for classroom teaching
•Toolbox #3: Techniques for teaching specific technologies
Workshop 10
Building Taxonomy Structures that Support Your Enterprise Goals
1:30 p.m. – 4:30 p.m.
Katherine Bertolucci, Taxonomy & Information Management Consultant, Isis Information Services

Taxonomies arrange knowledge for superior information retrieval. This entertaining program teaches client-centered methods that support enterprise goals by emphasizing the selection and arrangement of vocabulary, categories, and organizational structure. You will learn how to evaluate and build the best hierarchy using innovative techniques illustrated with examples from Bertolucci’s experiences as Snoopy’s librarian and her 25 years in taxonomy development. She presents the latest ideas from research into the nature of organizational structures and their influence on successful information
retrieval. Come away with a deep appreciation of and framework for building taxonomies.
Workshop 11
Leadership Strategies for Technology Innovation
1:30 p.m. – 4:30 p.m.
Joan Conger, MLIS, Consultant, author “Collaborative Electronic Resource Management” &
Christi Olson, Olson Group & author,
“Winning with Library Leadership”

Under pressure to achieve more with less, libraries need to change how they achieve goals. In networked organizations, teamwork, communication, and collaboration are keys to getting results. Yet few leaders and professionals have role models or tools to implement such change. This workshop offers a road map with strategies and action steps to assist information professionals in leading and implementing effective change. Learn key strategies for how to effectively implement new processes and technologies in your library and demonstrate measurable improvement in return on investment and value.
Workshop 12
The Library as a Place: “Sandbox” for Innovation
1:30 p.m. – 4:30 p.m.
Aaron Cohen, Library Consultant, &
Alex Cohen, Aaron Cohen Associates

Presenters define “sandbox” as an adaptive space for small group interactions and collaboration, a place for gaming, teamwork, and connectivity in both the real and virtual environments. It is a place where a shared goal, problem, or project brings a common focus and an incentive to work together. How do we design a physical space, its furniture and equipment, so that it will actively support different learning modes and the rapid switching between modes? How do we design such a space for flexible, ubiquitous access to video, sound, data, power and other utilities? How do we integrate interactive media devices and services into the learning environments? How can we extend the physical learning space into the virtual domain while maintaining a sense of presence, closeness and reality? How does the use of a flexible, extended learning environment influence learning and teaching in specific courses and, in a larger perspective, in educational programs? Learn how to provide an environment that supports Communities of Practice (groups become communities when they interact, learner assumes direction and control over content, capacity to adapt and evolve); Connections (the magic is in the connection, real and virtual; connections to a set of services, connections to the Internet and intranet); Communications (high-level dialogue and collaboration, small group interactions and learning modules for multiple perspectives, Socrates cafes).
Workshop 13
Managing Your Brand: Personal PR for the Average Librarian or Info Pro
1:30 p.m. – 4:30 p.m.
Julie Still, Librarian, Paul Robeson Library, Rutgers University

Librarians often comment on the public image of our profession yet do little to improve it. The difference between star performers and those less recognized is seldom a matter of accomplishment but of recordkeeping and presentation. While individual librarians may be uncomfortable marketing themselves, it is imperative that this be done, as it benefits everyone in the organization. Libraries are often perceived as money pits, and we must be willing to clearly demonstrate why we are worth what we are being paid and why we should be paid more. Each librarian or information professional must develop a strategy for their individual development as well as for increasing the visibility and credibility of their department or library. This workshop provides tips, templates, and techniques for doing just that. It focuses on career and personal growth, building a concrete career competency as well as specific strengths and plans for expanding those into other areas as needed or wanted, and learning to articulate accomplishments and plans.

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