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Conferences > Computers in Libraries 2009
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North America’s Largest Technology Conference & Exhibition for Librarians and Information Managers
Computers in Libraries 2009 March 30 - April 1, 2009
Hyatt Regency Crystal City
2799 Jefferson Davis Highway • Arlington, VA
CREATING TOMORROW: SPREADING IDEAS & LEARNING
Final Program with Presentation LinksExhibitor ListSpeaker List
CIL 2009 WikiCIL 2009 BlogInternet@Schools East 2009
Previous CIL Conferences


 




General Conference — Wednesday, April 1, 2009
Track A:
Search & Search Engines
Track B:
New Worlds: Mobile, Virtual, & Games
Track C:
Content Management (CM)
Track D:
Learning
Track E:
2.0 Planning & Managing
OPENING KEYNOTE — KEYNOTE: Digital Strategies & Knowledge Commons
9:00 AM – 9:45 AM
Michael Peter Edson, Director of Web & New Media Strategy, Office of the CIO, Smithsonian Institution

If libraries, museums and other institutions exist for the increase and diffusion of knowledge, how do we do it digitally? Edson discusses the Smithsonian's emerging digital strategy and shares the vision of a Smithsonian Commons--a critical mass of content, services, and tools that could be given to the world for free, no strings attached. This talk will be relevant to anybody thinking about the future of libraries and information services. He is passionate about his work and illustrates his ideas and plans with examples from other progressive organizations. Gain lots of insights and ideas for creating your tomorrow.

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General Conference — Wednesday, April 1, 2009
Regency E/F, Ballroom Level

Track A – Search & Search Engines

Search and search engines (SEs) rule the information world. Hear the latest on harnessing their power, including federated search, what to expect in the future, and get tips and inside
insights. Join us for a fast-paced learning experience.

Moderated by Stephen Abram, Principal, Lighthouse Consulting Inc., Dysart & Jones Associates
Coffee Break - In the Exhibit Hall
9:45 AM – 10:30 AM
A301 – The Future of Federated Search
10:30 AM – 11:15 AM
Dr. Frank Cervone, Managing Partner, Cervone and Associates
Jeff Wisniewski, Web Services Librarian, University of Pittsburgh
Richard K Turner, VP, Marketing, Content Analyst Company, LLC

The federated search landscape market has many vendors offering a multitude of systems with different feature sets. From basic search and retrieval to clustering and visualization, this session focuses on what’s out there, describes the array of products available, looks at what’s new, and takes a stab at what the future holds for federated search. Come and get a handle on the dynamic federated search marketplace and what steps you need to take for your environment.  Features Federated Search Blog Contest Winner (Sponsored by Deep Web Technologies) Rich Turner.

A302 – Federated Search: Growing Your Own Tools
11:30 AM – 12:15 PM
Walter Warnick, Director, Office of Scientific & Technical Information, US Department of Energy
Laura Solomon, Library Services Manager, Ohio Public Library Information Network (OPLIN)

Libraries spend a considerable amount of money each year on subscriptions to proprietary databases of online information. The most efficient way to access these expensive resources is through a federated search tool, but due to a lack of speed and difficulty of use, some third party federated search products can leave both patrons and library staff dissatisfied. Warnick talks about the Department of Energy’s implementation using a combination of technologies, and how they plan on creating a better solution to a high-quality science search tool in the future. Solomon describes how OPLIN undertook the development of a federated search tool that is “Google-like” in nature and provides accurate results with fast response times. She shares the process used to create a unique tool that combines both open source and proprietary components that has resulted in significant increases in both searches and documents retrieved.

Lunch Reception - In the Exhibit Hall
12:15 PM – 1:45 PM
A303 – Mobile Search
1:45 PM – 2:30 PM
Megan K Fox, Director of Knowledge Management and IT, Jobs for the Future

This session from our mobile expert looks at the latest mobile search providers and potential applications for librarians and information seekers. Users on the go don’t want to wade through long lists of web results, extensive scrolling, and clicking. Hear what the latest search providers deliver through SMS (texting) and web interfaces and how mobile search differs from regular web search; see some of the more unusual and specialized mobile search services now available and find out how libraries are using them.

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A304 – What's Hot in RSS
2:45 PM – 3:30 PM
Steven M. Cohen, Senior Librarian, Law Library Management Inc.

Social software is rapidly changing the way we provide information to our consumers, work together in an organizational structure, and communicate. Going beyond SEs, this session highlights cutting-edge tools and techniques for libraries, hot new trends, resources, and advice. This session is jam-packed with Cohen’s A–Z listing of the hot social software and RSS tools on the market today.

A305 – Emerging Search Technologies
3:45 PM – 4:30 PM

This session provides a comprehensive background on emerging search technologies, and the current landscape of search. It discusses new companies such as Hakia, Mahalo, and Cuil and the technologies behind these products, as well as new applications from Google, Live
Search, and Yahoo!. It emphasizes the practical application of these tools for librarians.

General Conference — Wednesday, April 1, 2009
Potomac, Ballroom Level

Track B – New Worlds: Mobile, Virtual, & Games

This track looks at the new environments in which we play and work as well as the strategies libraries need to apply to ensure they are players in the new worlds in which their clients reside. The first part of the day looks at mobile practices and strategies while the afternoon looks at virtual and gaming worlds.

Moderated by Megan K Fox, Director of Knowledge Management and IT, Jobs for the Future
Coffee Break - In the Exhibit Hall
9:45 AM – 10:30 AM
B301 – Mobile Practices & Search: What's Hot!
10:30 AM – 11:15 AM
Megan K Fox, Director of Knowledge Management and IT, Jobs for the Future

Although mobile is exploding with individuals, there are still few formal library initiatives. Our expert reviews a few interesting initiatives and looks at what the major search engines are doing to support the mobile world as well as some of the more niche/specific search tools/sites. She includes a discussion of how image/location/speech is being used in the mobile world and implications for libraries.

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B302 – Mobile Usability: Tips, Research, & Practices
11:30 AM – 12:15 PM
Jim Hahn, Orientation Services Librarian, University of Illinois at Urbana-Champaign
Michael P Sauers, Technology Innovation Librarian, Technology & Access Services, Nebraska Library Commission
Christa Burns, Special Projects Librarian, Nebraska Library Commission

This session begins with a look at the top considerations for libraries when using mobile devices for their clients. It then focuses on a mobile usability research project which investigated mobile search and analyzed search log data by semester loans of iPods loaded with an image of Wikipedia. The search log data records search queries and articles clicked on and the times these articles are searched and viewed. In addition, qualitative results regarding students’ search satisfaction using these Wikipedia iPods is shared. Librarians and educators will be better able to develop services for mobile search once a clearer picture of what information is sought and accessed through mobile devices emerges

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Lunch Reception - In the Exhibit Hall
12:15 PM – 1:45 PM
B303 – Mobile Library Apps
1:45 PM – 2:30 PM
Chris Tonjes, Director, Information Technology, District of Columbia Public Library (DCPL)
Aaron Schmidt, Principal, Influx Library User Experience & Publisher, walkingpaper.org
Robert Joven, Information and Education Services Librarian, Lyman Maynard Stowe Library, University of Connecticut Health Center
Benjamin Smith, Academic Computing Specialist II, Lyman Maynard Stowe Library, University of Connecticut Health Center
Sheryl Bai, Head of Network Systems, Lyman Maynard Stowe Library, University of Connecticut Health Center

Tonjes and Schmidt look at the DCPL’s iPhone and text-message (SMS) notification applications and discuss their creation. The native iPhone application allows one to search the catalog, place a hold, renew items, view hours and locations (on a map if requested), and see
news and events. They’ll also outline the future of the application and other mobile efforts at DCPL. The second presentation shares the experience and learning from a medical library, which has been supporting hand-held technology for students since 2001. It highlights methods of testing and recommending hardware for second year students who are required to purchase a PDA and describes and demonstrates the services and resources offered to faculty, students, and staff including PDA classes, PDA clinics, web-based tutorials, and the licensing of PDA resources.

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B304 – Real Librarians in Virtual Worlds
2:45 PM – 3:30 PM
Rhonda Trueman, Access Services Librarian, Learning Resources Center, Northwest Florida State College

Libraries have been in virtual worlds for 3 years, and there are new worlds appearing every day. What are different types of libraries doing in those worlds? How is it different from traditional libraries and library web services? How have services changed in 3 years? What is coming up? What is the future? What do libraries need to be ready for? This overview of what libraries are doing in virtual world looks at the past and the present and provides predictions for the future for libraries and librarians in virtual worlds.

B305 – Gaming & Learning
3:45 PM – 4:30 PM
Sonja Plummer-Morgan, Library Director, Mark and Emily Turner Library VP/Pres Elect Maine Library Association, ALA's AAUP, Association for Rural & Small Libraries Board Member, Second Life Librarian

Information professionals have always been balanced at the center between knowledge, technology, and people. In our fast-paced world we need to find ways to integrate our activities into our clients’ and communities’ work flows and lives and we have to make it fun and easy! Our panel illustrates how they have done this in different types of libraries.

General Conference — Wednesday, April 1, 2009
Washington, Ballroom Level

Track C – Content Management (CM)

This track looks at some cool tools for content management as well as CM implementations in different types of libraries, customized content portals and their development, institutional
repositories and more.

Moderated by Michael P Sauers, Technology Innovation Librarian, Technology & Access Services, Nebraska Library Commission
Coffee Break - In the Exhibit Hall
9:45 AM – 10:30 AM
C301 – CM Tools: Drupal, Joomla, & Rumba
10:30 AM – 11:15 AM
Ryan Deschamps, e-Learning Manager, Halifax Public Libraries
John Blyberg, Assistant Director for Innovation and User Experience, Darien Library

What content management system should be your library website champion? John Blyberg and Ryan Deschamps go head-to-head to show you why their favorite content management system (CMS) is the best for developing collaborative library web spaces. Then they will team
up to offer practical advice on how you should choose a CMS, what design challenges you will encounter with each, and what sort of preparations you require to make the big move.

C302 – Implementing CMS: Academic
11:30 AM – 12:15 PM
David Bietila, Web Services/Reference Librarian, George Washington University
Jonathan M. Smith, Electronic Services Librarian, The Catholic University of America

This session presents two case studies of the use of open source content management systems (CMSs) in academic libraries. It includes an overview of the benefits and features of CMSs, demonstrates implementations of CMSs at both public sites and staff intranets, and
provides a comparison of the two CMS software platforms used (Joomla and Plone) and deployment processes, detailing experiences in such areas as selecting a CMS, identifying resources for support and training, and encouraging staff adoption.

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Lunch Reception - In the Exhibit Hall
12:15 PM – 1:45 PM
C303 – Implementing CMS: Public
1:45 PM – 2:30 PM
Aubri Keleman, Teen Services & Web Coordinator, Whatcom County Library System
Tao Gao, Executive Director, Live2Create Interactive, Inc.

Hear why Whatcom County Library System chose Joomla as the CMS to build a dynamic and interactive library website. The new design targets the specific patron groups the library system serves and takes advantage of the latest technological advances in content management and social networking. The website is a content-rich resource for its patrons and an easy-touse content management tool for its staff. This session highlights the development process, the challenges, lessons learned, best practices and practical advice for transforming a static website into a content-rich, dynamic, interactive website.

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C304 – Customized Content Portals
2:45 PM – 3:30 PM
Richard Cox, Digital Technology Consultant, University Libraries, University of North Carolina at Greensboro
Lynda Kellam, Data Services & Government Information Librarian, Reference and Instructional Services, University of North Carolina at Greensboro

The UNCG University Libraries have undertaken a unique Library/Web 2.0 approach in making library resources available for students within the university’s course management system (Blackboard). By utilizing such technologies and methodologies as web services, RSS feeds, and service-oriented architecture (SOA) and applying Library 2.0 principals, UNCG is providing targeted resources for students at the point of need through a dynamically generated portal created and displayed within the familiar Blackboard environment. The website brings together online library assets, tools, and information unique to each student. Cox and Kellam detail the current functionality, impact and possible future directions. Bell discusses the building of a multitype, national alliance of libraries, archives, museums, and their partners from the grassroots up by focusing on the end user. Find out how Canadiana.org is fostering a national digitization effort and creating a multipurpose national index to help users on the web find content from all types of memory institutions through collaboration and open source tools.

C305 – Content Collage: Institutional Repositories
3:45 PM – 4:30 PM
John Rodzvilla, Library Assistant, Simmons College
Daniel Nanez, Web Applications Developer, University of North Carolina at Greensboro
Richard Cox, Digital Technology Consultant, University Libraries, University of North Carolina at Greensboro

Today’s library not only manages content but has started to create unique content for patron and staff use. The institutional repositories and OPACs at most libraries are being underutilized in the management of these library-created wikis, blogs, and podcasts so the creation of useful content stays invisible to most users and staff searching through the institution’s online catalogs. Rodzvilla examines the different methods of content creation available to libraries and how to develop best practices for making this material accessible, showcasing libraries adding these nontraditional materials in to their OPACs. Nanez and Cox illustrate UNC’s efforts in conjunction with other schools in North Carolina. They focus on how to implement an institutional repository and provide detailed and technical information about their process.

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General Conference — Wednesday, April 1, 2009
Regency A/B/C/D, Ballroom Level

Track D – Learning

Teaching, trying, educating, growing, experimenting and experiencing are the many sides of the learning prism explored. Those working in government, academic and public sectors share their experiences with the many tools and technologies available to extend and enhance their learning environments and services. Join us!

Moderated by Rebecca Jones, Partner, Dysart & Jones Associates
Coffee Break - In the Exhibit Hall
9:45 AM – 10:30 AM
D301 – Learning Solutions Through Technology
10:30 AM – 11:15 AM
Sarah Houghton, Director, San Rafael Public Library
Lori Reed, Learning & Development Coordinator, Charlotte Mecklenburg Library Managing Editor ALALearning.org

Competencies expert and experienced technology trainer Houghton-Jan describes the Tech2Know program, a comprehensive approach to developing technology skills for your public library staff using advanced, traditional, and innovative technologies. Reed discusses how
web conferencing, asynchronous and blended learning have the potential to save thousands to hundreds of thousands of dollars in travel costs and employee time. She looks at practical strategies and practices for implementing different solutions in your library, including Facebook, blogs, wikis, software options available for web conferencing and learning, considerations regarding purchasing web conferencing and learning tools, gaining stakeholder buy-in, and successfully implementing your solution.

D302 – Enhancing Learning Anytime, Anywhere: Spread Your Reach
11:30 AM – 12:15 PM
Chad Boeninger, Head of Reference & Business Librarian, Ohio University
Joe Murphy, Director Library Futures. Trend Spotter, Innovative Interfaces Libraryfuture
Madeline Kriescher, Acting Circuit Librarian, U.S. Courts Library, 10th Circuit

Web 2.0 and many freely available and open source tools offer libraries powerful ways to extend the reach of their reference and training to patrons regardless of time or location. Boeninger highlights real-world examples of several different applications for creating podcasts,
blogs, wikis, surveys, screencasts, polls, videos, and more. Murphy and Kriescher discuss using advanced applications of Flickr in library instruction initiatives, the practical considerations, strengths and weaknesses of Flickr for information delivery and elearning. They recommend best practices, tips and tricks, and future prospects for these tools in academic and government settings.

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Lunch Reception - In the Exhibit Hall
12:15 PM – 1:45 PM
D303 – E-Learning: Trends, Tools, & Interoperability
1:45 PM – 2:30 PM
Dr. Frank Cervone, Managing Partner, Cervone and Associates

While elearning may seem “old hat” for some. it continues to quickly change. Newer technologies and possibilities, litigation in the elearning vendor arena, and evolving standards all contribute to a dynamic environment that we have to continuously monitor. Cervone explores issues related to how availability and interoperability as well as how developments in open source, open access, and social networking are changing elearning.

D304 – Embedding Ourselves: Using Web 2.0 and Second Life for Instructional Presence
2:45 PM – 3:30 PM
Marsha Spiegelman, Associate Professor, Nassau Community College
Dr Richard Glass, Professor, Mathematics, Computer Science & Information Technology, Nassau Community College
Kelly Evans, Business Information Specialist, Purdue University

Using games, the Web 2.0 platform, and now Second Life, a reference/instruction librarian and a mathematics/computer science professor have infused information literacy into mathematics and computer science courses for the past 3 years. Spiegelman and Glass describe how the game within ’the game’ reinforces information literacy standards and Boolean logic, and the challenges and opportunities unique to SL such as evaluation, scalability, usability, development, and student learning curves. Evans discusses a new and innovative partnership the Management and Economics Library has formed with a marketing class in the Krannert School of Management. With the support of the marketing professor, library presence is embedded throughout the entire course using Web 2.0 tools including Second Life and YouTube.

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D305 – Dynamic Learning Spaces & Places
3:45 PM – 4:30 PM
May Chang, Assistant Director, LibraryTechnology, East Carolina University
Kenner Miner, Projects Assistant, University of Maryland
Kristina DeVoe, English & Communications Librarian, Temple University
Derik A Badman, Development and Support, Springshare, Inc.

Hear how UMBC Library developed a 2-year plan to redesign computing and study areas into a variety of dynamic, user-defined workspaces with easy access to information and technology services and resources. Then learn about how Temple University Library is creating exciting teaching and learning spaces in Blackboard, delivering customized library content packages for courses in Blackboard using dynamically generated federated search boxes, RSS feeds, chat widgets, and librarian-defined links.

General Conference — Wednesday, April 1, 2009
President’s Quarters, 3rd Floor

Track E – 2.0 Planning & Managing

When finances are tough, planning and managing become even more critical. This track looks at setting up a trends analysis program to determine what lies ahead for any organization, ways to determine ROI (return on investment), planning for future space, and using new metric tools.

Coffee Break - In the Exhibit Hall
9:45 AM – 10:30 AM
E301 – Setting Up a Trends Analysis Program
10:30 AM – 11:15 AM
Barbara Ferry, Director, Library, National Geographic Society
Maggie Turqman, Senior Research Librarian, National Geographic Society

You are scanning for news on competitors, markets, and demographics: Now what? Why not take your research to the next level and set up a trends analysis program in your organization? This session describes National Geographic Libraries & Information Services’ efforts to
set up a cross-divisional team and to track and report on trends for senior management. It shares tips and lessons learned so you can begin your own program from a running start.

E302 – What's the Return on Investment for Your Library?
11:30 AM – 12:15 PM
Neal K. Kaske, Director, NOAA Central & Regional Libraries, National Oceanographic Data Center/ National Environmental Satellite, Data, and Information Service, National Oceanic and Atmospheric Administration (NOAA) Central Library
Mary Lou Cumberpatch, Librarian, Public Services & Regional Libraries Branch, National Oceanic and Atmospheric Administration
Guy Dobson, Internet Services Librarian, Bergen County Cooperative Library System

Learn from this case study of a return on investment (ROI) project conducted by librarians to inform upper management and key stakeholders of the value of their libraries. The methods used to collect, analyze, and present data that documents the economic value of a group of special libraries is presented. The data elements used are detailed and include costs incurred and benefits derived. The basic logic and arguments used with upper management and stakeholders are presented with the full calculations for the ROI. Dobson discusses data mining in public libraries and consortiums using the history logs for the number of unique patrons who have used their library cards and multiplying the number of items that they borrowed times the relevant replacement cost of those materials. The value of a library card can be determined, and the numbers are astounding! An added benefit within a consortium is the ability to see which materials are luring your patrons away to neighboring libraries.

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Lunch Reception - In the Exhibit Hall
12:15 PM – 1:45 PM
E303 – Future Space: The Changing Shape of Libraries
1:45 PM – 2:30 PM
Richard Huffine, National Library Coordinator, U.S. Geological Survey
Dwayne Henderson, Library Technology Designer, Fanning Howey Associates, Inc.
James Mumby, Library Architect/Principal, Fanning Howey Associates, Inc.

Huffine summarizes the findings of a recent Library of Congress Workgroup report on the future of physical space in federal libraries and reviews current practices in library space planning, technology use, and the growing “virtual space” where library users interact with library resources outside the physical library. Although focused on federal libraries, there are lots of tips and ideas for any library looking at their changing shape and future space. Two experienced designers from Fanning Howey share their vision of new technology in libraries, from information access to the impact on core collections. They advocate using strategic planning to merge technology with library service goals and introduce the concept of technology-based needs assessment that incorporates visioning, technologies, and implementations in order to find a seat at the table for designing future space.

E304 – Successful Online Collaborative: A Tale of Three Libraries
2:45 PM – 3:30 PM
Sarah Rhodes, Digital Collections Librarian, Georgetown University Law Library
Mary Jo Lazun, Head, Electronic Services, Maryland State Law Library
Dee Dee Dockendorf, Assistant Law Librarian, Virginia State Law Library

Two years ago, the Georgetown University Law Library and the state law libraries of Maryland and Virginia began a collaborative project to preserve born-digital collections. Early on, the Chesapeake Project encountered a series of major setbacks that probably would have doomed any other project. Yet despite very long odds, this project moved forward. Members of each library discuss the factors that contributed to the project’s success. These factors are not unique to this project and can be easily adopted by other libraries wishing to embark on collaborative projects.

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E305 – New Tools for Metrics & Measures
3:45 PM – 4:30 PM
Debbie Herman, Digital Resources Librarian, Elihu Burritt Library, Central Connecticut State University
Edward Iglesias, Systems Librarian, ERIS, Central Connecticut State University
Ms. Alka Bhatnagar, Analysis &Trends Specialist, New Jersey State Library

As the library community develops metrics that assess usage of our web search and discovery tools, attention should be paid to the user experience, the single-most-important factor in determining the success or failure of library services. Assessing the effectiveness of our user interfaces need not be an expensive and overwhelming proposition, and Herman and Iglesias provide tips and strategies for conducting successful usability studies with inexpensive or free tools. They demonstrate how eye-tracking systems, screen capture software, and website analytics tools such as Google Analytics can be easily adapted and used to create streamlined and intuitive user interfaces. Our next speaker looks at how current semantic and collaborative technologies such as those available from Encore, My Discoveries, Facebook, etc., provide platforms empowering and connecting users to expand knowledge in a conducive environment. The effectiveness of these virtually connected communities is to be continuously data mined, analyzed, and monitored using e-metric tools available from Webtrends, Google Analytics, etc. These socially networked communities serve the unique purpose of maximizing the value of content.

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