| FEATURES | 
       
         | Serving From Afar: Digital Library Resources Are More Important Than Ever by Jessica Hilburn
 | Page 14 | 
       
         | Games That Inspire Learning, Part 2: Sci-Ops: Global Defense by Chi Nwogu
 | Page 18 | 
       
         | IN MEMORIAM | 
       
         | In Memory of Celeste Peterson-Sloss  | Page 20 | 
       
         | INSIGHTS | 
       
         |  A Day in the Life                  The Future Librarian Juggling Act
 Carson Williams
 Interviewed by Justin Hoenke
 | Page 4 | 
       
         |           The Help Desk  Four Tips for Moving Past Perfection Culture
 by Sophia Guevara
 | Page 11 | 
       
         |  In Other WordsLiteracy, Hypotheses, and Learning
 by Lauree Padgett
 | Page 24 | 
       
         | International ReportAh, That Old-Book Smell
 by John Charlton
 | Page 26 | 
       
         | Legal Issues Contact Tracing and Privacy Rights
  by George H. Pike
 | Page 28 | 
       
         |   Database Review Whistleblowers and Their Allies
 by Mick O’Leary
 | Page 30 | 
       
         | COVER TO COVER | 
       
         | Editor’s Note A Tough Time
  by Brandi Scardilli
 | Page 1 | 
       
         | We the People NewsBreaks’ COVID-19 Coverage
 | Page 6 | 
       
         | LiteByte TakeLessons Connects You With Private Instructors
 by Thomas Pack
 | Page 12 | 
       
         | LiteByte Baseball Idiom Lists Step Up to the Plate
 by 
David King
 | Page 13 | 
       
         |  Book Review This Is Not a Drill
 Library as Safe Haven: Disaster Planning, Response, and Recovery
 by Deborah D. Halsted, Shari Clifton, and Daniel T. Wilson
 Reviewed by Gwen M. Gregory
 | Page 22 | 
       
         |  | 
       
         | The Coronavirus Infodemic   by Amy Affelt
 | Page 32 | 
       
         | AI Ethicist The Trolley Problem and Ethical Dilemmas in AI
 by Kashyap Kompella
 | Page 35 | 
       
         | Let’s Get Strategic Communication Lessons From COVID-19 That Will Last Long Beyond the Pandemic
  by Linda Pophal
 | Page 36 | 
       
         | Faces of Econtent Amanda Dameron
 Interviewed by Nancy Davis Kho
 | Page 38 | 
       
         | Content Clarity Being Yourself at Work: Notes on Equality and Diversity in Tech
 by 
           Marianne Kay
 | Page 39 | 
       
         | CONFERENCES | 
       
         | Information Today, Inc. Conferences | Page 8 | 
       
         |   Report From the (Home)Field Conference Memories
 | Page 8 | 
       
         | SHORT TAKES | 
       
         | NewsBytes | Page 5 | 
       
         | Product News | Page 25 | 
       
         | News Makers | Page 27 | 
       
         | Words at Work | Page 29 |