| FEATURES | 
         
           | Virtual Reference: Where Do Academic Libraries Stand? By Sharon Q. Yang and Heather A. Dalal
 | Page 4 | 
         
           | Revitalizing Library Services With Usability Data: Testing 1, 2, 3 ...  By Emily Mitchell, Brandon West, and Kathryn Johns-Masten
 | Page 11 | 
         
           | Using Social Media to Build Community By 
Doralyn Rossmann and Scott W.H. Young
 | Page 18 | 
         
           | DEPARTMENTS | 
         
           | Editor’s Notes Diving into the Data
  By Dick Kaser
 | Page 2 | 
         
           | Noted & Quoted By Celeste Peterson-Sloss
 | Page 30 | 
         
           | News Desk By Celeste Peterson-Sloss
 | Page 32 | 
           
             | COLUMNS | 
           
             | Building Digital LibrariesData Administration: An Opportunity to Collaborate
 By Terence K. Huwe
 | Page 15 | 
           
             | The Systems Librarian Going Mobile: How I Made My Own Site Responsive
 By Marshall Breeding
 | Page 23 | 
           
             | Practical Technology Counting the Right Things
 By Jessamyn West
 | Page 27 | 
           
             | SPECIAL SECTION | 
           
             | Write for CIL | Page 17 |