Bilingual Virtual Reference: It's Better Than Searching the Open Web
Effectuez-vous des recherches en français? A Canadian systems librarian outlines bilingual VR planning and deployment considerations and relates what he went through while trying to set up a French/English VR system. He also offers tips on selecting an optimal software package to support such a service.
by Pascal Lupien

Page 6

Promoting Geographic Information System Usage Across Campus
Setting up a geographic information system lab was the easy part for a pair of librarians at Weber State University (Utah). The bigger challenge has been going to each department, talking with faculty members, and proving the value of GIS for each discipline via face time, demos, and workshops.
by Shaun Spiegel and JaNae Kinikin

Branding Helped to Promote Our Library and Its Technology
The PR coordinator for the St. Paul Public Library and its Friends group recounts an identity makeover undertaken during the library's recent renovation. The program's goals were standardizing the system's brand across its 12 branches and launching a new, nontraditional public image to coincide with the Grand Reopening of the central library.
by Sejan Yun

The View from the Top Left Corner
Wi-Fi Saves Local Newspaper (for a Day)
by Michael Schuyler

Online Treasures
It's Time to Prove Our Mettle
by Janet L. Balas

The Systems Librarian
The Trend Toward Outsourcing the ILS:
Recognizing the Benefits of Shared Systems
by Marshall Breeding

Building Digital Libraries
Being Organic Gives Reference Librarians the Edge over Computers
by Terence K. Huwe

Editor's Notes
Promotion Is Like Chinese Food
by Kathy Dempsey

Newsline

Noted & Quoted

Helping You Buy: Virtual Reference Systems
by Olivia Olivares

How to Contribute to CIL