| FEATURES |
|
The Secret to
Patron-Centered Web Design: Cheap, Easy, and Powerful Usability
Techniques
By
Erica Reynolds
|
Page 6 |
|
Chat Widgets on the
Library Website: Help at the Point of Need
By
John J. Meier
|
Page 10 |
Ten Web
Tools to Create User-Friendly Sites
By
Cassi Pretlow |
Page
14 |
|
Using Videos to Reach Site
Visitors: A Toolkit for Today’s Student
By
Lauren Pressley
|
Page 18 |
|
Fast and Easy Website Tuneups
By
Jeff Wisniewski
|
Page 24 |
| DEPARTMENTS |
Editor’s Notes
Devil’s in the
Details
By Dick Kaser
|
Page
4 |
Online Treasures
Striving
for Excellence in Online Customer Service
By Janet L. Balas |
Page
37 |
Tech Tips for Every Librarian
By Rachel Singer
Gordon and Jessamyn West |
Page
38 |
|
Books to Check Out |
Page
40 |
|
Noted & Quoted |
Page
42 |
| COLUMNS |
|
Building Digital Libraries
Step by Step to
Information Nexus
By Terence K.
Huwe
|
Page
28 |
|
The Systems Librarian
Winning the Competition
for Attention on the Web
By Marshall
Breeding
|
Page
31 |
Libraries in Computers
Better, Faster, Stronger: Version Control for Everybody
By Daniel Chudnov
|
Page
34 |
