Drowning in PC Management: Could a Linux Solution Save Us?
Short on funding and IT staff, a Western Canada library struggled to provide adequate public computing resources. Staff turned to a Linux-based solution that supports up to 10 users from a single computer, and blends Web browsing and productivity applications with session management, Internet filtering, and user authentication.
by Kathleen A. Peters

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Accessing PCs Remotely Across a Rural County Library System
Systems administrators for a rural Oregon library system explain how a DameWare deployment enables them to sit at their own desks and fix PCs at far-away branches. They can view a screen for a phone-based walk-through, tweak registry files in stealth mode, and even log on and troubleshoot a remotely located machine in the end user's absence.
by Carol McGeehon and Don Millar

Installing and Managing PC Time-Control Software
Employees of a West Virginia library system were tired of intervening in frequent patron fights over the public access PCs. Implementing time-control software for an automated session reservation/management service reduced the conflict.
by Jennifer Dawson

The View from the Top Left Corner
Managing Minions and Milestones
by Michael Schuyler

Online Treasures
Managing Public Access Computers and the People Who Use Them
by Janet L. Balas

Coming Full Circle
The Atkins Diet for Library Computing
by Andrew K. Pace

The Systems Librarian
Platform Evolution: From Dumb Terminals to PCs to the Web and Beyond
by Marshall Breeding

Editor's Notes
Managing Technology and Its Consequences
by Kathy Dempsey

Newsline

Newsline Reports
People from Around the World Gather in D.C. for CIL Conference
by Kathy Dempsey and Adrienne Edwards

How to Write for CIL