| FEATURES | 
         
           | Integrating Lean UX Practices Into the Development of Library SystemsBy Mary Beth Snapp and Michelle Henley
 | Page 4 | 
         
           | Lightweight Usability Testing: A Heavyweight Impact on Database AccessBy Brittany Richardson
 | Page 14 | 
         
           | UGA’s Alexander Campbell King Law Library: Phasing In Inclusive Usability TestingBy Rachel Evans, Marie Mize, and Jason Tubinis
 | Page 19 | 
         
           | Voice-Assistant Apps for LibrariesBy Cal LaFountain
 | Page 23 | 
         
           | COLUMNS | 
         
           | The Systems Librarian The Ongoing Challenges of Academic Library Discovery Services
 By Marshall Breeding
 | Page 9 | 
         
           | Practical Technology Toward Smarter Smart Libraries
 By Jessamyn West
 | Page 12 | 
         
           | DEPARTMENTS | 
         
           | Editor’s Notes Giving Users a Say
  By Dick Kaser
 | Page 2 | 
         
           | News Desk By Celeste Peterson-Sloss
 | Page 27 | 
         
           | Noted and Quoted By Celeste Peterson-Sloss
 | Page 28 | 
         
           | Books to Check Out By Celeste Peterson-Sloss
 | Page 29 | 
           
             | SPECIAL SECTIONS | 
           
             |   Write for CIL! | Page 11 | 
           
             | EDTECH Keyboard Club: Motivating Students to Become QWERTY Literate
 By Lorette S. J. Weldon
 | Page 32 |