| FEATURES
 | 
| 
   
 
 Our Journey Down the Self-Check
Road  
This academic library had been using self-check for years. In 2007, the
tech staff decided to upgrade to a new kiosk that would store and
dispense DVDs. Here, two of them share the story of buying, installing,
and implementing this kiosk. Despite a few bumps in the road, their
journey got them where they wanted to go. 
By Ann Whitney and Adam Garrett
 
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Page 6 | 
| 
   
Dispensing With the DVD Circulation Dilemma 
When this public library
instituted self-pickup for holds, it saved staff time, but people
discovered they could take items off the shelf and walk away with them.
After most of a $40,000 DVD collection disappeared, staffers looked for
ways to avoid keeping discs behind the desk. They found an Italian
company that made ATM-style VHS tape dispensers and convinced a local
library vendor to collaborate. After adding a SIP interface to the
original machine along with some custom programming, the library had
its first public media dispenser. Now theft is down and circ is up. 
By Mark Ellis  
 | 
Page 11 | 
 
Self-Check: A Lesson in Mistaken Assumptions 
Experience
taught this author that, no matter how simple and logical it might seem
to introduce self-check machines, the process won’t be really
successful unless staff members buy into it. Learn how you can avoid
some of the challenges she faced. 
By Pamela Soren Smith
 | 
Page
14 | 
| COLUMNS
 | 
| 
  The Systems Librarian 
Circulation Technologies
From Past to Future 
 By Marshall
Breeding  
 | 
Page
19  | 
Building Digital Libraries 
  Conveying
Content Along Many Pathways  
By Terence K. Huwe  | 
Page
22 | 
| 
  Libraries in Computers 
  
Let Me Draw You a Picture 
By Daniel Chudnov
 
 | 
Page
25 | 
| DEPARTMENTS | 
Editor’s Notes 
  
With This Issue, I’m Checking Out 
By Kathy Dempsey
 | 
Page
4  | 
Online Treasures  
  
Self-Check: It’s All About the Service 
By Janet L.
Balas  | 
Page
36 | 
Tech Tips for Every Librarian  
  
  Drawing
the Line on Tech Support 
By Rachel
Singer Gordon and Jessamyn West | 
Page
42  | 
| Noted
& Quoted | 
Page
44  | 
| Books
to Check Out | 
Page
46  | 
| SPECIAL
SECTIONS | 
Helping You Buy: Self-Check Systems 
 By Jason
Vaughan and Jennifer Fabbi  | 
Page
29  | 
| 
  Computers in
Libraries 2008 Conference Preview  | 
Page
37  | 
| ADVERTISING | 
| Index
to Advertisers | 
Page
48  |