| TOP STORY | 
       
         |  Sweet: Building on InnovationMike Sweet, CEO of Credo, says change is the new normal these days. The company has 
           kicked off 2013 with an award, a portfolio of 
           new products, and a new focus on information 
           literacy.
 by Barbara Brynko
 | Page 1 | 
       
         | 
           What Students Need | Page 33 | 
       
         | FEATURES | 
       
         |  Kirtsaeng's Impact Still Resonates by George H. Pike
 | Page 1 | 
       
         |  Performance Reporting 2.0:  Using Socrata’s GovStatby Barbie E. Keiser
 | Page 1 | 
       
         | NEWS | 
       
         |  NewsMakers | Page 6 | 
       
         |  Executive ProfileKevin Stone, Chief Sales  and Marketing Officer,  Cengage Learning, Thomson Reuters
 by Jamie Babbitt
 | Page 6 | 
       
         | Special Report JEGI: $tate of the Industry
 | Page 8 | 
       
         |  IT SpotlightNewsLook:  Enriching the Content Experience
 by Barbara Brynko
 | Page 9 | 
       
         |  NewsWatchSHIELD Act to Fight Patent Trolls
 by Paula J. Hane
 | Page 10 | 
       
         | Test Your Knowledge | Page 10 | 
       
         |  Special ReportElsevier Acquires Mendeley
 by Barbara Brynko
 | Page 11 | 
       
         | NewsBytes | Page 12 | 
       
         |  SIIA Acquires ABMby Barbara Brynko
 | Page 12 | 
       
         |           Thomson Reuters: One-Stop IP Management | Page 13 | 
       
         |  April Fools’ Google-Styleby Erin Bornemann
 | Page 13 | 
       
         |  International ReportNew Zealand Proposes Hike  in Student Copyright Fees
 by John Charlton
 | Page 14 | 
       
         | World of Libraries | Page 15 | 
       
         | INSIGHTS | 
       
         | Editor’s Note Survey Says
  by Barbara Brynko
 | Page 3 | 
       
         |  Behind the LensHow Shall We Be Changed?
 by Dick Kaser
 | Page 3 | 
       
         |  ViewPointBranding Time
 by Barbara Quint
 | Page 8 | 
       
         |  BlogBuzz | Page 19 | 
       
         |  Legal IssuesThe Future of National Security Letters
 by George H. Pike
 | Page 22 | 
       
         |  Internet WavesInternet-Related Research Roundup
 by Shirley Duglin Kennedy
 | Page 23 | 
       
         |  Insider’s PerspectiveFour Ways to Kick-Start  Innovation in Your Company
 by Terry Jones
 | Page 24 | 
       
         | TECHNOLOGY | 
       
         |  Redefining SearchLinkedIn: Must-Have Business Information
 by Stephen E. Arnold
 | Page 18 | 
       
         |  Database Review Association for Cultural Equity Preserves Glorious Cultural Heritage
 by Mick O’Leary
 | Page 20 | 
       
         |  Tools of the TradeGoods and Gadgets
 by Susan Brudno
 | Page 21 | 
       
         | Product News | Page 28 | 
       
         |   Vision Solutions: Double-Take Share 5.1  | Page 28 | 
       
         | 
           Acunu: A DIY Solution for Cassandra | Page 29 | 
       
         | 
           Scout Analytics: Predicting the Future
            | Page 30 | 
       
         | CONFERENCES | 
       
         | Information Today, Inc.  Conferences | Page 16 | 
       
         |  Report From the FieldAIIP Recharges in Denver
 Text and photos by Marydee Ojala
 | Page 16 | 
       
         | Global Outlook | Page 17 | 
       
         | COVER TO COVER | 
       
         |  In Other WordsSpecial Sites for Specialized Needs
 by Lauree Padgett
 | Page 25 | 
       
         |  Book ReviewA2K: Access to Knowledge
 Libraries Driving Access to Knowledge
 Edited by Jesús Lau, Anna Maria Tammaro, and Theo J.D. Bothma
 Reviewed by Gwen M. Gregory
 | Page 26 | 
       
         |  Words at Work  | Page 34 | 
       
         |  LiteByteBaseball Theme Songs to Remember … Or Forget
 by Thomas Pack
 | Page 38 |