| TOP STORY |
Safari Books Online: A Tech Trek for Savikas
by Barbara Brynko
|
Page 1 |
| FEATURES |
Partnerships in Progress
by Robert S. Benchley
|
Page 1 |
Light From the Library
by Robert S. Benchley
|
Page 34 |
EBSCO: A Plan for All Seasons
by Alexa Mantell
|
Page 35 |
Multilingual Content: Challenges and Solutions
by Nancy Davis Kho
|
Page 1 |
| INSIGHTS |
Editor’s Note
Changing Times
by Barbara Brynko |
Page 3 |
Behind the Lens
To All the Dreamers
by Dick Kaser |
Page 3 |
Viewpoint
Customer Relations Checklist
by Barbara Quint |
Page 10 |
| BlogBuzz |
Page 21 |
Legal Issues
The Online Privacy Debate: How to Get to ‘No’
by George H. Pike |
Page 24 |
Internet Waves
Bad Data! Bad, Bad Data!
by Shirley Duglin Kennedy |
Page 25 |
Insider’s Perspective
Making Connections
by Ray Schwemmer and Rick Havrilla
|
Page 26 |
| NEWS |
NewsMakers |
Page 6 |
Executive Profile
Michael Healy, Executive Director of Author and Publisher Relations, Copyright Clearance Center
by Jamie Babbitt |
Page 6 |
Thomson Reuters: Research Impact Factor
by Barbara Brynko
|
Page 8 |
Access Innovations: Adding Patent No. 19
by Alexa Mantell
|
Page 10 |
NewsWatch
Reports on Ebook Trends
by Paula J. Hane
|
Page 12 |
Special Report
Wiley-Blackwell: Job Networking
by Alexa Mantell
|
Page 12 |
Elsevier: Introducing ClinicalKey
by Barbara Brynko
|
Page 13 |
Factiva: Personas in the Workflow
by Barbara Brynko
|
Page 13 |
| NewsBytes |
Page 14 |
International Report
Treasures From The British Library
by John Charlton
|
Page 14 |
| World of Libraries |
Page 15 |
| TECHNOLOGY |
|
Redefining Search
Windows Metro: User Experience Over Findability
by Stephen E. Arnold
|
Page 20 |
Database Update
Scitable’s Elearning Model
by Mick O’Leary
|
Page 22 |
Elearning for K–12 |
Page 22 |
|
Tools of the Trade
Great Gear for Tech Fans
by Alexa Mantell
|
Page 23 |
| Product News |
Page 30 |
Thomson Reuters: IP Consultants at Work
by Barbara Brynko
|
Page 30 |
Lateral Data: Simplifying E-Discovery
by Amanda Mulvihill
|
Page 31 |
Scout Analytics: Setting the Right Price
by Amanda Mulvihill
|
Page 31 |
Attensity: Tapping Facebook’s Resources
by Alexa Mantell
|
Page 32 |
| CONFERENCES |
|
Information Today, Inc. Conferences |
Page 16 |
Report From the Field
Enterprise Search Conquers Europe
by Marydee Ojala
|
Page 16 |
Report From the Field
Workshop on Human-Computer Interaction and Information Retrieval
by Donald T. Hawkins
|
Page 17 |
Report From the Field
RSuite User Conference: Measuring Innovation
by Barbara Brynko
|
Page 19 |
| Global Outlook |
Page 19 |
| COVER TO COVER |
Talk
by Barbara Brynko
|
Page 26 |
In Other Words
Geeks Versus Cliques
by Lauree Padgett
|
Page 27 |
Book Review
Next-Gen Catalogers
Practical Strategies for Cataloging Departments
edited by Rebecca L. Lubas
reviewed by Gwen M. Gregory |
Page 28 |
| New Titles for the Information Professional |
Page 29 |
| Words at Work |
Page 37 |
LiteByte
A Sporting Tribute to YouTube—and Slashers
by David King
|
Page 38 |
