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Conferences > Internet Librarian 2005
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Internet Librarian 2005 Home The Internet Conference and Exhibition for
Librarians and Information Managers

Monterey, CA • October 24-26, 2005
Monterey Conference Center
Conference Overview Final Program FAQ
Exhibitor List Internet@Schools West Previous IL Conferences
A CD-ROM is available for purchase through The Digital Record (www.digitalrecord.org).
The CD-ROM features audio and supplemental materials (such as PowerPoint slides) for many of the sessions at Internet Librarian. Orders are shipped approximately 6 weeks after the event.



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General Conference — Monday, October 24th
Track A:
Information Discovery & Search
Track B:
Top Tech Trends for Public Libraries (PLs)
Track C:
Web Design & Development
Track D:
Digital Resources
OPENING KEYNOTE — Shifting Worlds: Internet Librarians at the Forefront
9:00 a.m. – 9:45 a.m. — San Carlos Ballroom (Marriott)
Lee Rainie,
Director, Pew Internet and American Life Project

Our world is definitely shifting with the Internet at the core of changes in behavior. Rainie discusses his project’s current findings about how people use the Internet and looks at the profound impact ubiquitous connectivity is having and will have on the way people interact, participate in groups, and influence their surroundings in the future.
General Conference — Monday, October 24th
Track A: Information Discovery & Search
Steinbeck Forum
Discovering and finding information are the goals for everyone, even if we Internet librarians like to search and search and search! This series of programs looks at what’s new for researchers and highlights many tools and tips for efficient information discovery and findability.
Moderated by Donna Scheeder, Director, Law Library of Congress
Coffee Break
9:45 a.m. – 10:15 a.m.
Session A101 — Information Discovery @ SunLibrary
10:15 a.m. – 11:00 a.m.
Christy Confetti Higgins,
SunLibrary Digital Library Program Lead, Sun Microsystems
R. J. Pittman,
CEO, Groxis

An information visualization pilot project at Sun has led to interesting search results. SunLibrary Grokker retrieves thousands of search results from select content sources and presents them in topically organized graphical maps that enable users to easily explore results, discover new topics, and come to a deeper understanding of their subject than is possible with ranked lists of search results. This session shares lessons learned during the pilot, discusses the global deployment of information visualization at Sun, its partnership with Groxis and the power of information visualization.
Session A102 — Thirty Search Tips in 40 Minutes
11:15 a.m. – 12:00 p.m.
Mary Ellen Bates,
Bates Information Services

Want to turbo-charge your Web research? This popular session, updated to the minute, is jam packed with valuable tips about how to search the Web more effectively. You don’t need to be an expert to use these techniques, but even long-time researchers will learn some new tricks!
Session A103 — Self Discovery: Federated Search Engines & Subject Pages
1:15 p.m. – 2:00 p.m.
Frank Cervone,
Assistant University Librarian for Information Technology, Northwestern University
Darlene Fichter,
Data Library Coordinator, University of Saskatchewan

Numerous usability studies demonstrate that library Web site visitors have difficulty locating and retrieving articles. The speakers describe two different approaches that work hand in hand for helping users locate relevant materials. Cervone shares recent results about the best placement of federated search boxes, display of search results, and design decisions in creating topical groups. Find out what works and what doesn’t. Fichter describes the results of a series of tests looking at the effective design of browsable library subject pages. Through a rapid cycle of testing, design changes, and retesting, subject pages were adapted and changed based on user behavior. Both discuss challenges and lessons learned.
Lunch Break
12:00 p.m. – 1:15 p.m.
Session A104 — Desktop Search Utilities
2:15 p.m. – 3:00 p.m.
Randolph Hock,
Online Strategies

In a period of 4 months, Google, Ask Jeeves, MSN, and Yahoo! all announced desktop search utilities. Why? What can these tools do for you, and do you really want them to? How do they compare? What are you really searching? How well do they integrate with your Web searching? What controls do you have? What do the already-numerous plug-ins do for you? What are the downsides and the security issues? This session addresses these issues and gives you a better feel for whether you want to use these tools, and if so, which.
Sessions A105 & A106 — Tips for Keeping Up: Expert Panel
3:15 p.m. – 4:00 p.m. & 4:15 p.m. – 5:00 p.m.
Gary Price,
Founder, ResourceShelf.com, &Editor, Search Engine Watch
Genie Tyburski,
Web Manager, The Virtual Chase, Ballard Spahr Andrews & Ingersoll, LLP
Steven M. Cohen,
Library Scientist, PubSub Concepts, Inc., & Editor, LibraryStuff.Net

Keeping up with all the changes in our industry is one of the biggest challenges for info pros. This expert panel shares tips and techniques for improving your chances of staying in step with our fast-changing online information world.
Exhibit Hall Grand Opening Reception
5:00 p.m. – 7:00 p.m.
General Conference — Monday, October 24th
Track B: Top Tech Trends for Public Libraries (PLs)
De Anza I
This track explores what top technology trends some public librarians are using to reach their users and explores how medium and small PLs can successfully implement some of those new technologies. With an eye toward cost, staffing and the ROI, these sessions offer useful tips, take-home examples, and loads of practical experience.
Moderated by Michael Stephens, St. Joseph County Public Library & Tame the Web
Coffee Break
9:45 a.m. – 10:15 a.m.

Session B101 — Web Trends & Innovations
10:15 a.m. – 11:00 a.m.
Glenn Peterson,
Hennepin County Public Library
Sarah Houghton,
Marin County Free Library
David King,
Kansas City Public Library

A lively opening to our day! Meet the experts for a discussion of the state of public library Web sites, including what smaller public library Web sites are focusing on in terms of content, tips for effective Web presence and maintenance, bold design and new technology, and what cutting-edge public library Web sites are doing and plan to do in the next year, including integrated subject guides and a team approach.

Session B102 — Digital Content
11:15 a.m. – 12:00 p.m.
Ken Weil & Joe Latini,
South Huntington Public Library, Long Island, NY

Meet librarians who have implemented a successful audio books program in their libraries detailing many valuable lessons about choosing the right vendor, configuring the Web site, promoting, and eventually surveying users. And don’t miss the librarians from the first public library to circulate iPod Shuffles!

Lunch Break
12:00 p.m. – 1:15 p.m.
Session B103 — People and Technology
1:15 p.m. – 2:00 p.m.
David King,
Kansas City Public Library
Michael Stephens,
St. Joseph County Public Library

How do we manage technology, people, and ourselves in the public library environment where change is constant. King discusses how to hire and keep tech-savvy staff and Stephens presents ways to promote staff buy-in when planning and implementing technology.
Session B104 — Social Software & Sites for PLs
2:15 p.m. – 3:00 p.m.
Jenny Levine,
The Shifted Librarian
Jessamyn West,
www.librarian.net

Learn what public libraries can do with social software and sites. Images! Bookmarks! Tags! Presented by two notable blogging librarians, this session offers tips and tricks to use in your library for marketing, outreach, and presence!
Session B105 — Hardware Solutions
3:15 p.m. – 4:00 p.m.
Aaron Schmidt,
Thomas Ford Memorial Library
Bernadine Goldman,
Los Alamos County Public Library

Schmidt outlines the best practices for configuring the public computer. From reasons not to "dumb them down" to spyware solutions, these hints and tips offer useful insights for participants’ public libraries! Goldman outlines how to take control of public library computing stations with step-by-step instructions and tips for planning.
Session B106 — Future Tech Trends for PLs
4:15 p.m. – 5:00 p.m.
Sarah Houghton,
Marin County Free Library
Joe Latini & Ken Weil,
South Huntington Public Library
Jenny Levine,
The Shifted Librarian
Aaron Schmidt,
Thomas Ford Memorial Library

To finish the day, join another lively panel of practicing public library technologists for their forecasts and implications of new technologies. What’s next? How do we plan successfully? How do we keep on top of this evershifting world? Take time for questions and discussion to round out the day!
Exhibit Hall Grand Opening Reception
5:00 p.m. – 7:00 p.m.
General Conference — Monday, October 24th
Track C: Web Design & Development
De Anza III
This series of talks focuses on new tools, best practices, and strategies for creating effective Web sites. Join Webmasters from many different organizations who share their knowledge and experience.
Moderated by Darlene Fichter, University of Saskatchewan
Coffee Break
9:45 a.m. – 10:15 a.m.

Session C101 — Library Terms That Users Understand
10:15 a.m. – 11:00 a.m.
John Kupersmith,
Reference Librarian, University of California, Berkeley

Your site may have superb content, elegant design, and cutting-edge technology, but do the users understand your text and know what the links mean? Kupersmith's widely used Web site is a clearinghouse of data mined from usability studies that indicate which library terms users do—and don't—understand. This session is packed with ideas and best practices for improving your site's terminology and incorporating this factor in your usability testing.

Session C102 — Users Driving Web Site Changes
11:15 a.m. – 12:00 p.m.
Karen Coombs,
Head of Web Services, University of Houston Libraries
Steve McCann,
Digital Projects Librarian, University of Montana

We can discover a lot about our users and how they use our Web sites if we take time to observe their behavior online. Coombs offers an overview of the tools and systems used to capture information, including log files from Web servers, proxy servers, OPAC, and statistics from Interlibrary Loan system and OpenURL resolvers. She talks about how to create a picture of what library’s Web-based resources are being used and where, as well as the path followed to discover them. McCann describes how "user personas" can effectively help with Web site design. User personas function as a way to capture a user’s point of view while filtering out a site designer’s own personal prejudices. McCann walks you through the process of building user personas based on analysis of Web site traffic logs and through a usability study at his university. Take away lots of ideas for creating more effective Web sites.

Lunch Break
12:00 p.m. – 1:15 p.m.
Session C103 — Choosing the Right CMS
1:15 p.m. – 2:00 p.m.
Jeff Wisniewski,
Web Services Librarian, University of Pittsburgh
Cheryl Stenstrom,
Library Consultant, British Columbia Public Library

There is an array of products that offer content management systems (CMS), portal and blended solutions. What are some of the differences between portal implementations and CMS implementations and how are the two combined? Wisniewski provides an overview of features and services and touches on some of the tools. Stenstrom describes Mambo, a popular open source CMS system that has won several awards, including "Best of the Show" at LinuxWorld Expo. She shows how Mambo is being used as a publishing tool and how other plug-ins are helping to foster collaboration and information sharing among public librarians. Find out how easy Mambo is to install and configure, the range of modules available, and how the tool has been received by content providers and the community.
Session C104 — Web Services: Enabling a New Generation of Library Technology
2:15 p.m. – 3:00 p.m.
Frank Cervone,
Information Technology Librarian, Northwestern Univ.
Larry Mrazek,
President, LCM Research, Inc.

“Web services” are services and components that can be used on the Internet to provide extended functionality. Web services offer a standard of providing information using XML-related technologies such as SOAP, WSDL, and UDDI. Cervone explains how Web services extend the functionality of library services into new areas. Mrazek outlines methods of using Amazon’s Web services to display additional information about books, CDs, and other media types on a Web-based library catalog. Web services provide an open interface to much of the content from Amazon’s site, enabling libraries to include additional information (editorial reviews, customer ratings, book covers, and similar items) from Amazon’s database and also to analyze it.
Session C105 — Taxonomy for Metadata & Information Architecture
3:15 p.m. – 4:00 p.m.
Alice Redmond-Neal,
Access Innovations Inc.

Information professionals remain experts in the development and management of controlled vocabularies and information structure and architecture. Redmond-Neal discusses building taxonomy structures that support enterprise goals, and illustrates integrating search and display to highlight relevance as well as to underscore placement of data is not straight-forward to achieve with a case study of Media Sleuth's portal uses a taxonomy to display all records tagged with an individual taxonomy term as well as to expand searching using all taxonomic equivalents.
Session C106 — Web Wizard’s Cool Tools
4:15 p.m. – 5:00 p.m.
Darlene Fichter, Data Library Coordinator, University of Saskatchewan
Frank Cervone,
Information Technology Librarian, Northwestern Univ.
Jeff Wisniewski,
Web Services Librarian, University of Pittsburgh
Marshall Breeding,
Library Technology Officer, Vanderbilt University
Greg Notess,
Publisher, Search Engine Showdown

New tools help library Webmasters get their jobs done faster, easier and better than ever before! Experienced Webmasters share their top picks from the past year covering the gamut of hosted applications, server side scripts, multimedia, and other desktop tools. They highlight tools for people who are just starting out as well as some advanced applications for Webmasters who like to dig their teeth into a bit of code. The audience is invited to join in and ask panelists for ideas as well as share their own picks.
Exhibit Hall Grand Opening Reception
5:00 p.m. – 7:00 p.m.
General Conference — Monday, October 24th
Track D: Digital Resources
De Anza II
This track focuses on how libraries are managing and optimizing digital resources to carve out new services and new positions for libraries within their communities. The libraries highlighted are "going where no libraries have gone before" in creating and operationalizing ways to manage and deliver digital content today and secure it for tomorrow.
Organized and moderated by Rebecca Jones, Dysart & Jones Associates
Coffee Break
9:45 a.m. – 10:15 a.m.

Sessions D101 & D102 — Institutional Digital Repositories
10:15 a.m. – 11:00 a.m. & 11:15 a.m. – 12:00 p.m.
Frank Cervone,
Information Technology Librarian, Northwestern Univ.
James King,
Chief Librarian, Naval Research Laboratory

By leading the way in institutional digital repository implementation, libraries have an opportunity to move from being passive transfer agents of information to active partners in dissemination. As digital publishing technologies transform the structure of scholarly communication, libraries must—and, in some cases—are setting the pace. All librarians need to understand why these repositories are critical, the issues involved, and the progress now underway. Learn about the issues, the progress, the libraries that are leaders today, and the factors related to selecting digital repository software.

Lunch Break
12:00 p.m. – 1:15 p.m.

Session D103 — Global Content Integration
1:15 p.m. – 2:00 p.m.
Donna Scheeder,
Director, Law Library of Congress

The Global Legal Information Network (GLIN) provides an interesting model for initiatives to create databases from primary content in many languages. This session will discuss the challenges faced by GLIN and the 54 member countries in integrating the authentic legal documents of the nations of the world into a one-stop shopping source for comparative legal research using authentic source material.
Session D104 — Mobile Learning: Where Will It Take Us?
2:15 p.m. – 3:00 p.m.
Steve Schafer,
Director, Library Services, Athabasca University (AU): Canada’s Open University

AU specializes in distance learning and is one of the fastest-growing institutions in Canada, with course registrations nearly doubling in 5 years. Schafer looks first at how library services to distance students contribute to student success and to the growth of AU, then discusses how AU library services might evolve, integrating new technology into its processes to meet the unique expectations of the "video game generation" and those who are using handheld PDA devices.
Session D105 — Playing in the Digital Sandbox
3:15 p.m. – 4:00 p.m.
Bruce Heterick,
Director, Library Relations, JSTOR

ARTstor is a non-profit initiative, founded by The Andrew W. Mellon Foundation, with a mission to use digital technology to enhance scholarship, teaching, and learning in the arts and associated fields. In creating a large, online aggregation (~500,000) of digital images that can be used for teaching and research, one of the key challenges is to enable users to have a range of ways to integrate their individual and institutional content with content from ARTstor, either within ARTstor’s Digital Library or in existing institutional environments (including interoperating with other digital repositories). This session focuses on intellectual property challenges, early lessons from ARTstor participants about interoperability, and lessons learned in creating APIs for importing content and integrating with other repositories, as well as tools developed and a few of the collaborative efforts underway to facilitate "playing" in that vast digital sandbox.
Session D106 — Glassworks: The Public Library as the Center of a Digital World
4:15 p.m. – 5:00 p.m.
Erica Reynolds,
Web Content Manager, Tim Rogers, Associate Director of Operations & Sharyl McMillian-Nelson, Reference Manager, Johnson County Library

To create glass, you must heat a mixture of raw materials to such an extreme that their molecular bonds break and then quickly cool the newly created substance in order to lock the atoms into a random state before they can form into a perfect crystal arrangement. In other words, glass, the very substance that makes our high-speed digital networks possible through fiber optics, is a type of frozen chaos. The potential for glass, like the potential of digital resources, is limited only by our imaginations. The goal of the Johnson County Library’s Web site is to become the center of everything local and to create a clearinghouse of digital community information. To realize this goal requires creating, repackaging, and organizing content and providing the staff to develop and support the content. Using glassmaking as a metaphor for community Web development, presenters discuss the planning and future of the library’s focus on creating and managing locally relevant Web content.
Exhibit Hall Grand Opening Reception
5:00 p.m. – 7:00 p.m.

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