| FEATURE Amazon.com Opens the Books
 By Michael A. Banks
 
 Ask serious,
                          long-time researchers to name the most valuable benefit
                          of Web access and they'll cite the ability to search
                          the content of books, periodicals, newsletters, and
                          newspapers. Such access has eliminated untold hours
                          of paging through hardcopies and greatly enhanced information
                          gathering.
  Of the categories of text publications made available
                          online, books have lagged behind magazines and newspapers
                          in full-text availability. While full-text encyclopedias
                          were a common offering of pre-Web services such as
                          DELPHI, CompuServe, and The Source, most offerings
                          tended to be specialized. Dialog, LexisNexis, and similar
                          information utilities offer directories and specialized
                          reference workssometimes in limited versionsbut
                          more general offerings largely elude the online researcher.
                          Of those available, most full-text books are works
                          in the public domain, as is the case with Project Gutenberg.
                          As a practical matter, one would not expect publishers
                          to offer the full text of books online. In addition
                          to the potential for eroding hardcopy sales, there
                          is the matter of illegal copies, as well as copyright
                          issues. Thus, to find out whether a book contains a
                          reference to, or detailed information on, a specific
                          topic, it is necessary to physically look through the
                          book at a library or bookstore. The same is true for
                          finding all books that cover a topic, considering the
                          topic might be buried in a chapter of a book rather
                          than being the main focus of the book.
                          REVEALING WHAT'S BETWEEN THE COVERS
                          So matters stood until October 23, 2003, when Amazon.com
                          opened more than 120,000 contemporary books in its
                          catalog to full-text searching. The site's "Search
                          Inside the Book" feature lets shoppers search the complete
                          content of books from some 200 cooperating publishers.
                          Further, searchers can also view images of actual pages
                          from books found with the "Search Inside" feature.
                          (Full information can be found at www.amazon.com/exec/obidos/tg/
 browse//10197021/ref=amb_center-3_30436/002-7220864-4479209.)
  The range of searchable books is broad. Included
                          are novels, popular histories, technical works, academic
                          publications, and even short story collections. The
                          content is not limited to obscure titles; the books
                          are a good representative sampling of the millions
                          of books Amazon.com lists. Books with 2003 copyright
                          dates are common, and well-known authors and series
                          are included. The publishers range from big names such
                          as Time-Warner and Random House to more modest and
                          specialized houses. All of which translates into a
                          research tool that is nothing less than stunning.
                          The database, which contains 33 million words, was
                          integrated into Amazon.com's existing search system.
                          The Amazon.com search engine is a powerful tool (powerful
                          enough that major corporations have licensed it for
                          use in intranets), but fairly simple to use. There
                          are several ways to search books. For a broad search,
                          you can use the search box at the top of most Amazon.com
                          pages. Select "Books" in the drop-down menu and enter
                          the keyword(s) or phrase and click the "Go" button.
                          The system accepts single or multiple keywords. Phrases
                          must be enclosed in quotes, and can be combined ("Crosley
                          Field" "World Series" can be entered in the search
                          box, and each phrase will be treated as a keyword.)
                          Keywords can be combined with phrases to narrow searches
                          also ("Crosley Field" 1939).
                          Books with and without full-text searching show up
                          in search results. This is because all book listings
                          have keywords attached to them to facilitate noncontent
                          searches. A full-text offering is distinguished by
                          a "Search Inside" icon above the cover's thumbnail
                          image.
                          Some results in listings are accompanied by an excerpt
                          from the page containing the keywords or phrases used
                          in the search, as in the Crosley example, and some
                          aren't. Either way, clicking on the book's title provides
                          a menu of excerpts of pages that contain the search
                          keywords or phrases. Clicking on a link displays the
                          image of the page in question. The format is the same
                          as the "Look Inside" feature. If a page has an image,
                          this is also displayed.
                          Once you've displayed a page, you can view the two
                          pages preceding or following. Thisand the fact
                          that you cannot save page images to diskare part
                          of the copy protection system.
                          Another way to search is by viewing a book's listing,
                          then scrolling down to the "Search Inside this Book" box.
                          Use this method when you are searching for phrases.
                          If you click on "See more references to..." in the
                          excerpt that follows a book description in a results
                          list, you will not always see all the occurrences of
                          the phrase in that book.
                          The Power Search feature of Amazon's Advanced Search
                          (accessible from the menu at the top of Amazon.com
                          book pages) also searches the full text of books, using
                          the "keywords:" feature. Single and multiple keywords,
                          phrases, and phrase/keyword mixes can be used here,
                          too.
                          Finally, a special "Search Inside" search box shows
                          up periodically. As can be seen at the top-left of
                          the screen, this tool lets you limit a search to new
                          books, used books, or collectible books. Note that
                          the "Look Inside" icon on the top of the front cover
                          of the book is not the same. Look Inside shows you
                          a few selected pages, usually including the table of
                          contents, but is not searchable.
                          The system isn't foolproof. If you neglect to enclose
                          your phrase in double quotation marks, Amazon will
                          show you pages where any of your search terms appear,
                          not solely those with the exact phrase. Even with the
                          proper search syntax, you will sometimes find the page
                          doesn't show the words as a phrase. Search for "Michael
                          Banks," for example, and you can see pages with a sentence
                          such as "Michael checked his bank account." NFAIS'
                          Jill O'Neill, writing in the November 14, 2003, issue
                          of NFAIS Enotes, reported that her search in
                          Amazon on NFAIS resulted in irrelevant titles for at
                          least a third of her results. For example, one hit
                          was on parachutingthe reference was to Federation
                          Aeronautique Internationale (FAI).
                          SPURRING BOOK SALES
                          Publishers currently collaborating in this project
                          will be adding more books, and Amazon.com reports inquiries
                          from dozens more publishers. This is the result of
                          an increase in sales brought about by the search tool.
                          The company has tracked a 9 percent increase in sales
                          of books included in the "Search Inside" database.
                          This is no surprise, considering the fact that "Search
                          Inside" shows shoppers many books that they would never
                          have consideredor even known ofotherwise.
                          As a spur to salesand perhaps to show publishers
                          that "Search Inside" is bringing in qualified buyersanyone
                          who wants to view pages must register with Amazon.com
                          and provide a valid credit or ATM card number, although
                          Amazon assures customers they won't be charged just
                          for viewing the page. The notion is to convert the
                          idle browser to an impulse buyer. (You can search book
                          content without registering, but you will not be able
                          to view page images.)
                          Although Amazon.com doesn't refer to the fact, not
                          everyone who uses "Search Inside" is going to buy a
                          bookat least not immediately. Even with its limitations,
                          for researchers, this new "selling tool" stands alone
                          as a truly invaluable information resource.
                          
                         Michael A. Banks [mynewbook@aol.com] is
                            a freelance writer and longtime online researcher
                            based in Oxford, Ohio.
  Comments? E-mail letters to the editor to marydee@xmission.com.
                        
                         
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