| NEWS BRIEFS | 
       
         | Google Acquires BumpTop  | Page 3 | 
       
         | Attensity Signs Agreement With Biz360  | Page 3 | 
       
         | Silverchair, Wolters Kluwer Health OK Licensing Deal  | Page 3 | 
       
         | Salesforce.com to Acquire Jigsaw   | Page 6 | 
       
         | HP Faces Bribery Probe  | Page 8 | 
       
         | NewsMakers | Page 25 | 
       
         | FEATURES | 
       
         | Interview With Sarah PritchardThe Changing Face of Academic Presses
  Sarah Pritchard, dean of Northwestern University Press, explains how the university press can thrive in the 21st century.
 by Richard Poynder
 | Page 1 | 
       
         |  @twitter Discloses Business Model #promotedtweets RT  Those who wondered how Twitter was going to make money finally have their answer: promoted tweets.
 by Michael Baumann
 | Page 1 | 
       
         |  What the Future Holds for Net Neutrality  One court decision threw the FCC’s plan for Net Neutrality into flux. What went wrong for the FCC?
 by George H. Pike
 | Page 1 | 
       
         | For the Record: iPad News and Rumors  | Page 15 | 
       
         |  Books and Beyond  | Page 19 | 
       
         | Sustaining the VIVO Network   | Page 44 | 
       
         | Elsevier: Building Research Apps  | Page 47 | 
       
         | NEWS | 
       
         | NewsBytes | Page 3 | 
       
         | NewsBreak UpdateSticky Privacy Issues, the iPad Launch, and Code Scanning
  by Paula J. Hane
 | Page 7 | 
       
         | NewsMakers  | Page 25 | 
       
         |  Product News & Reviews39 - Lateral Data: 
A Sharper Viewpoint 
Into E-Discovery
  40 - ActionBase: 
  Managing Workflow
  41 - A Knovel Approach 
  to Sharing 
  Engineering Data
  42 - GlassHouse Technologies: 
Archival Transparency
   | Page 38 | 
       
         | COLUMNS | 
       
         |  Focus on PublishingOA Is Back on the Menu
  Robin Peek examines a bill that could mandate public access to federally funded research.
 | Page 17 | 
       
         |  Internet WavesThinking Like a Researcher
  Shirley Duglin Kennedy sees a change in mindset as making the search for information much easier.
 | Page 17 | 
       
         |  Legal IssuesBad Buzz for Google
  George H. Pike details Google’s second-most famous legal hurdle: privacy.
 | Page 17 | 
       
         | Redefining SearchIs a Search Revolution Brewing?
  Stephen E. Arnold explains how Facebook is ushering in a new era in social search.
 | Page 20 | 
       
         |  Insider’s PerspectiveThe Forgotten Book Market
  Webb Shaw, director of editorial resources at J. J. Keller &
Associates, Inc., explores an ebook market that is bigger, deeper, and
older than you might think.
 | Page 22 | 
       
         |  Database Reviewhakia Gets Serious With Semantic Search
  Mick O’Leary puts a next-generation search engine through its paces and compares it to link-ranking competitors such as Google.
 | Page 38 | 
       
         | DEPARTMENTS | 
       
         |  Up Front With Barbara QuintThe Perfect Library Vendor
  bq continues her quest for perfection. This time, she characterizes the ideal library services company.
 | Page 7 | 
       
         | IT SpotlightThe MashLogic Simplifies Search Through Personalized Links
  Marji McClure explores the world of contextual linking, which could end up changing the way we surf the web.
 | Page 14 | 
       
         |  EditorialProving Your Worth
  by Dick Kaser
 | Page 16 | 
       
         | Letter to the Editor   | Page 16 | 
       
         | People Line & the Executive Profile   | Page 23 | 
       
         |  International ReportInstitute for Web Science in the Works
  Our global correspondent weighs in on the U.K.’s multimillion dollar
center for web research, Google Buzz’s international impact, and a
controversial study on academic digital publishing.
 by Jim Ashling
 | Page 24 | 
       
         | CONFERENCE CIRCUIT | 
       
         |  Summer School Is in Session  Donald T. Hawkins provides a sneak preview of the industry’s upcoming conferences.
 | Page 26 | 
       
         |  Information Today, Inc.’s Conference Dates | Page 26 | 
       
         |  Report From the FieldAIIP Charges Forward
  Text and photos by Marydee Ojala
 | Page 27 | 
       
         |  Report From the FieldSEM: The Cutting Edge of Search
  by Barbara Brynko
 | Page 29 | 
       
         | David Milward Wins the 2010 Everett Brenner Award  | Page 29 | 
       
         | Conferences Around the World | Page 31 | 
       
         | COVER NOTES | 
       
         |  Book ReviewJust Tell Me What You Want
  Assessing Service Quality: Satisfying the Expectations of Library Customers
 by Peter Hernon and Ellen Altman
 reviewed by Gwen M. Gregory
 | Page 32 | 
       
         | Words at Work  | Page 32 | 
       
         |  The ITI ChroniclesA New Chapter
  Lauree Padgett traces the history of ITI as the company celebrates its 30th anniversary.
 | Page 31 |