May shares the exciting new programs and services from one of the country’s oldest and largest public libraries along with their strategies and processes which provide a roadmap for your library to cement it’s place in your community’s future. Douglas County Libraries has been investigating everything from using an Adobe Content Server to encode digital rights management and circulate titles to freemium business models, crowdsourcing, and OPDS and is becoming a lending library for the Internet Archive. They’ve also been collaborating to develop totally new programs. Together with a major database vendor, they collaborated with the local school system to meet the e-resource needs of the 55,000 students, increase their database use, and saved taxpayers $100,000 in the process. In this session, they share what they’re learning about new services, fostering a sense of community, and adding value beyond the walls of the library.