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                          Qualcomm produces one of the best e-mail programs out 
                        there—Eudora, which I have used ever since it became 
                        available some years ago. The latest version, 5.2, is 
                        better than ever, available in light or sponsored mode 
                        (both free) and the paid full version. 
                            | BOXED 
                              INFO: Eudora version 5.2www.eudora.com
 
 Free in Light or Sponsored modes
 $39.95 Paid version (available on the Web site 
                                or in retail stores)
 System Requirements
 PC:
 • Windows 95/98/2000/ME/XP or Windows 
                                NT 4.0 or higher
 • A POP3 or IMAP4 mail account via an Internet 
                                Service Provider or a network connection
 • Access to your mail account via PPP dial-up 
                                networking using a modem or a TCP/IP Internet-style 
                                network connection
 • To use QUALCOMM PureVoice plug-in for 
                                Eudora: Windows-compatible 16-bit sound system, 
                                speaker, and microphone required.
 Macintosh:• PowerPC or better;
 • Mac OS System 8.6 or later (or OS X or 
                                later);
 • An Internet mail account that uses POP3 
                                or IMAP4 protocol with an Internet Service Provider 
                                or a network connection;
 • Access to the mail account via PPP dial-up 
                                networking using a modem or a TCP/IP Internet-style 
                                network connection;
 • To use QUALCOMM PureVoice plug-in for 
                                Eudora, microphone required.
 Palm OS:• 3.0 or greater with 650KB of available 
                                RAM
 • A Palm Computing platform modem device, 
                                or equivalent way to obtain a network connection
 • Windows or Macintosh desktop computer 
                                (only for installation)
 
 |  Eudora is a 
                          wonderful replacement for Microsoft’s Outlook 
                          and Outlook Express, which are infamous for being the 
                          targets of virus writers and hackers. When I give lectures 
                          or workshops, I always recommend getting a separate 
                          e-mail program like Eudora. To convince the audience, 
                          I tell them to download one of the free versions first 
                          to try it out. Sometimes I get an e-mail thanking me 
                          for the switch, and most of the time these folks end 
                          up getting the paid version of Eudora, which offers 
                          more features. What’s even better is that Eudora 
                          is available in PC, Mac, and PalmOS formats. So there’s 
                          no excuse for not giving it a try. Eudora Light
 It’s free and has no advertising but the caveat 
                          to using Eudora Light is that it does not offer some 
                          of the features of the sponsored and paid versions. 
                          One of those features is advanced mail filtering, which 
                          is extremely handy to weed out spam and put certain 
                          e-mail messages into specific mailboxes you’ve 
                          created.
 Eudora Light does offer the basics you need for e-mail: 
                          create and reply to messages, create mailboxes, create 
                          an address book, and more. This program is great for 
                          people who like free software. I’d also recommend 
                          it for people who aren’t familiar with a separate 
                          e-mail program. It is very easy to set up and use. All 
                          in all, it is a good introduction to the Eudora family. Eudora Sponsored & 
                          Paid Modes
 The sponsored mode is the least attractive of the two 
                          free versions, as it has rotating ads in the left-hand 
                          column that cannot be resized to be smaller. This is 
                          really annoying. However, since the Light version has 
                          limited features, and if you’re really cheap and 
                          want all the features of Eudora’s full version, 
                          you will have to put up with the ads—or pay the 
                          $39.95 for the paid version (with free upgrades).
 What does the latest version of Eudora offer in sponsored/paid 
                          modes? 
                           It offers enhanced filtering that matches addresses 
                            against those in your address book, so that those 
                            messages don’t get sent to the trash can or 
                            are put in the correct mailbox you specify. Eudora Shell Extension lets you know if there could 
                            be a virus if you try to launch an attachment from 
                            the “Attach” directory (which means you 
                            don’t try to launch it from the e-mail message 
                            itself, where you already get a warning that launching 
                            an attachment could unleash a virus). This is double 
                            protection and a wonderful addition. A word of precaution: 
                            Never, ever open an attachment unless you are expecting 
                            it. There are viruses out there that send messages 
                            with attachments that appear to be from someone you 
                            know. Instead of launching the attachment, e-mail 
                            this person first to see if they really did send it 
                            to you. If they didn’t, then you can tell them 
                            to run their antivirus software to scan for a virus. 
                           I’m not a fan of the “MoodWatch” 
                            feature, but it has been enhanced. It rates each message 
                            you receive with graphics of chili peppers—one 
                            means the message may be mildly offensive, two means 
                            it’s probably offensive, and three means the 
                            message is on fire or very offensive. The new version 
                            offers a strikeout button that crosses out the selected 
                            text with a horizontal line in addition to warning 
                            you of its offensiveness. This feature is more for 
                            parents who want to keep an eye on their kids’ 
                            e-mail or for a work environment. One of the best new features is the capability 
                            of dragging attachments out of the message, then dropping 
                            them onto your desktop for later use. The Mac version offers some new features the PC version 
                          doesn’t. These are mostly in the address book: 
                           The ability to sync the Eudora address book with 
                            your Palm OS-based device. Save photos of your friends in the address book. Drag and drop nicknames to the toolbar from the 
                            address book to quickly create a new message. The Palm OS Eudora Internet Suite 2.1 (EIS) version 
                          (which works with Eudora version 4.3.2 or higher) offers 
                          some nifty features for road warriors, including: 
                           Incoming/outgoing mail management, even multiple 
                            accounts. Eudora and EudoraWeb browser support. SSL (Secure Sockets Layer) and TLS (Transport Layer 
                            Security) for server authentication and data privacy. Synchronizing your Web browser bookmarks (favorites) 
                            between your desktop browser and the EudoraWeb browser 
                            on your Palm device. Filter your messages. Unlimited synch is FREE—synch EIS with other 
                            e-mail clients, such as Outlook Express, Netscape, 
                            etc. The one feature I’m not too excited about, although 
                          I could see some use for parents or employers, is the 
                          statistics capability. Go to the Tools menu, select 
                          Statistics, and you can see the pattern of your e-mail 
                          usage, such as how much time you spend using Eudora—not 
                          the amount of time you keep the program open, but when 
                          you actually use it. The Statistics feature stops recording 
                          when there is no activity on the keyboard for 60 seconds. I found some very interesting information about my 
                          usage. Since September of 2000 I’ve been getting 
                          an average of 90 messages a day, of which I read only 
                          an average of 40 percent (meaning 60 percent of my messages 
                          are spam). I send an average of 20 messages per day (I thought 
                          it was more) and spend 15 percent of my time reading 
                          mail, 17 percent composing mail, and 68 percent doing 
                          “other” (they don’t specify what “other” 
                          means). Graphically, Eudora 5.2 looks the same as 5.1, with 
                          the same options. But with all the features available, 
                          you can make your e-mail intake/outtake much easier 
                          to deal with. Filter out that annoying spam; make mailboxes 
                          for specific projects or subjects, then filter messages 
                          into them; customize your address book; and get a handle 
                          on making your life easier. Eudora also offers easy-to-understand tutorials on 
                          its Web site at http://www.eudora.com/techsupport/tutorials/index.html 
                          for every function/feature of all three versions. All in all, switching or upgrading to Eudora is the 
                          way to go. If you don’t believe me, download one 
                          of the free versions and give it a try.  J.A. Hitchcock is 
                        a nationally recognized Internet crime and security expert 
                        and president of Working to Halt Online Abuse (WHOA, at 
                        www.haltabuse.org). 
                        For more information, visit www.jahitchcock.com.
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