| What's the worst thing that can happen to your computer?
 Worse than a hard disk crash, virus infection, spam 
                          assault, denial-of-service attack, hacker takeover, 
                          fire, flood, or other human, mechanical, or natural 
                          disaster is a faulty backup when you really need it. 
                          If the computer blows up, you can recover as long as 
                          your data is backed up securely. Tape backup is still popular among business users because 
                          of its long use and cost-effectiveness per megabyte 
                          of data. This is despite the increasing popularity of other 
                          backup solutions. Many home and small businesses use 
                          recordable CDs and DVDs to back up newly created data. 
                          Various types of computer users are now employing an 
                          external hard drive, connected to a USB port, to quickly 
                          and cost-effectively back up entire hard drives. Those 
                          with broadband Internet connections can use Internet 
                          backup services to conveniently store selected backup 
                          data off-site. Still, tape backup has a large installed base. But 
                          like anything having to do with a computer, backing 
                          up to tape isn't foolproof. Tape drives, backup tapes, 
                          and tape backup software can fail. When they do, panicked computer users often rely on 
                          the services of a data recovery firm such as CBL Data 
                          Recovery Technologies Inc., a company headquartered 
                          in Armonk, N.Y., with branch offices around the world 
                          and a Web site at http://www.cbltech.com. CBL and companies like it want your business, and they 
                          try to be helpful in multiple ways. Here's how you can 
                          minimize the chances of a tape backup failing in the 
                          first place, according to Doug Owens, managing director 
                          of CBL's San Diego laboratory and resident tape expert. 
                          Many of these same precautions apply to other backup 
                          systems as well. Make sure you have more than one copy of a backup tape. 
                          Instead of using the same tape time after time, use 
                          multiple tapes, rotating through them. You can use any 
                          of a number of different systems for this. With the odd/even system, you use one tape on one day, 
                          a second tape the next day, reuse the first tape on 
                          day three, and so on. With the 5-day rotation system, 
                          you use a different tape for each day of the week. Backup tapes are typically rated to be used from 5,000 
                          to a half million times, depending on the type of tape. 
                          Tape backup software typically will keep track of the 
                          tapes, regardless of the rotation system you go with. Make sure you verify your backups. Most backup software 
                          will automatically do a quick "read-after-write" 
                          verification and will optionally do a full verification. 
                          The latter is more thorough and more time-consuming, 
                          roughly doubling the backup time. If your data is crucial, it can make sense to do a 
                          full verification on a regular basis. Make sure your equipment is being maintained properly. 
                          You should clean your tape backup drive periodically, 
                          following the directions in its manual regarding frequency. You also should consider having an authorized maintenance 
                          person from the manufacturer of the tape backup drive 
                          or from a third-party repair firm check the alignment 
                          of the drive every 12 to 18 months. Most businesses 
                          just send the drive back to the manufacturer when it 
                          begins to have problems, but if a drive has problems, 
                          so can the backup tapes. Make sure you store one backup tape off-site. This 
                          will ensure that your data is preserved if your site 
                          experiences a fire, flood, earthquake, hurricane, tornado, 
                          volcanic eruption, or other disaster. Some companies swap backup tapes with other offices 
                          (for example, sending them via Fed Ex). Others periodically 
                          do a "remote backup" through the Internet 
                          from one office to another. With some small businesses, 
                          a selected employee takes the backup tape home with 
                          him. A further option is using an off-site storage firm, 
                          which provides fire-protected storage facilities for 
                          print and digital media as well as tape. Make sure that the backup tapes kept on-site are stored 
                          in a stable environment without exposure to extremes 
                          in temperature, humidity, or electromagnetism. Don't, 
                          for instance, store the tapes in a safe on the opposite 
                          side of the wall from a large generator, whose electrical 
                          fields can wreck havoc with the data on them. Finally, make sure you periodically test your backup 
                          tapes and your restore procedures. You can, for instance, 
                          try restoring some of the data on the tapes to a different 
                          server or to a different partition or folder on the 
                          same server where the original data is stored. With backups, the old maxim applies: Better safe than 
                          sorry. Reid Goldsborough is a syndicated columnist and author 
                        of the book Straight Talk About the Information Superhighway. 
                        He can be reached at reidgold@comcast.net 
                        or http://www.reidgoldsborough.com.
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