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  The 
                          metaphor comparing the business world to a battleground 
                          is often overused. But it’s not trite to say that 
                          a fierce struggle is raging between Web advertisers 
                          trying to capture your attention and Web consumers who 
                          want to surf unfettered. 
 The stakes are high. With the collapse of the dot-com 
                          economy based largely on the simple, unobtrusive banner 
                          ad, Web publishers are desperately trying to come up 
                          with other, viable, business models.
 
 If they fail, if Web publishers can’t bring in 
                          adequate revenue, the Internet won’t achieve its 
                          potential of near-instant linking individuals and organizations 
                          with the information they need and the entertainment 
                          they want.
 
 To entice you to visit their sites and buy their products, 
                          Web advertisers are resorting to ever more intrusive 
                          and interruptive technologies. These include:
 
                           Pop-up ads, which appear in a new browser 
                            window when you arrive at a Web page and block part 
                            of that page or all of that page (interstitials). Pop-under ads, which load in the background 
                            under the current page and appear when you close that 
                            page.  Spawning results in multiple browser windows 
                            that open, one after another, when you enter or exit 
                            a site.  Mouse trapping disables your ability to 
                            click back to a previous page or to use your mouse 
                            to exit your browser. Pop-up spam ads pop up on your screen 
                            if you’re connected to the Internet, regardless 
                            of whether you have your Web browser running. Web advertisers are using these techniques in ever-greater 
                          numbers. Almost one out of three of the largest Web 
                          sites in the U.S. now use pop-up and pop-under ads, 
                          according to a survey by Cyveillance, an Internet services 
                          consulting firm. About 5 percent use mouse trapping. 
                          And 1.4 percent go so far as changing your home page 
                          or favorites list.
 Many of these techniques were developed by programmers 
                          of adult Web sites, who have no shame. Some mainstream 
                          Web sites, having no shame, are now doing the same.
 
 Web surfers are fighting back. Some are using ad-blocking 
                          software, sometimes called “ad killers.” 
                          These programs are widely available as inexpensive “shareware” 
                          or “freeware,” typically from individual 
                          entrepreneurs. Popular choices include AddSubtract and 
                          Guard-IE Popup Killer and Privacy Suite, available from 
                          download sites such as CNET’s Download.com, at 
                          http://www.download.com.
 
 One program, Pop-Up Defender, uses a reviled form of 
                          marketing, e-mail spam, to try to persuade you to buy 
                          it in order to stop another reviled form of marketing, 
                          pop-up ads. Don’t be a sucker. EarthLink subscribers 
                          get the use of a pop-up blocking tool for free.
 
 Ad-blocking software is beginning to become mainstream. 
                          For some time, utility powerhouse Symantec, at http://www.symantec.com, 
                          has bundled an ad-blocking component with its Norton 
                          Internet Security. More recently, Web browsers such 
                          as Mozilla, at http://www.mozilla.org, 
                          and the newly released Apple Safari, at http://www.apple.com/safari, 
                          have begun to offer this capability, preventing consumers 
                          from having to use a third-party tool.
 
 You’d think advertisers would get the message. 
                          But reports indicate that some sites are upping the 
                          ante, resorting to technologies that disable all or 
                          part of their sites if they detect you’re using 
                          ad-blocking software.
 
 Bad move, says Gary Stein, an analyst specializing in 
                          Internet marketing at Jupiter Research, a market research 
                          firm headquartered in New York City. “In a war 
                          between advertisers and consumers, consumers will win,” 
                          he says. “An angry consumer won’t be a customer.”
 
 Recognizing that the Internet is all about freedom of 
                          choice, some enlightened Web publishers are adopting 
                          different strategies. America Online now bans third-party 
                          pop-up ads (but not its own). iVillage, at http://www.ivillage.com, 
                          bans all pop-ups. Salon.com, at http://www.salon.com, 
                          bans all ads if you subscribe ($30/year), or you can 
                          choose to view the site for free, including its pop-up 
                          and banner ads.
 
 Some Web publishers will be tempted to use “integrated 
                          advertising” to make ad messages seem like regular 
                          content or “contextual advertising” to tailor 
                          ads to individuals by tracking their surfing habits.
 
 Making ads more “relevant” in these ways, 
                          however, is a slippery slope, raising thorny ethical 
                          and privacy issues. Blurring the lines between editorial 
                          and advertising is deceitful unless sites clearly label 
                          the sponsored content, as print publications do with 
                          advertorials. And using “spyware” that tracks 
                          what you do online risks creating a huge consumer backlash. 
                          A better approach here is to ask surfers to voluntarily 
                          answer questions.
 
 What advertisers need to do in general, says Stein, 
                          is what they’ve always done best: Be creative. 
                          Instead of hijacking consumers’ surfing time, 
                          create interesting ads with fun or substantive content 
                          that people want to see.
 Reid Goldsborough 
                        is a syndicated columnist and author of the book Straight 
                        Talk About the Information Superhighway. He can be 
                        reached at reidgold@comcast.net 
                        or http://www.reidgoldsborough.com.
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