Stephen currently serves as Director of Marketing and Business Development for Isovera. In this role he directs all marketing, communications, and business development functions for the company. Stephen has an extensive background in marketing for client services, nonprofits, and libraries. Previously, he served as Sr. Products and Services Consultant for LYRASIS--the nation's largest regional library network--and Manager of Communications and Development for Communities United. He has led numerous speaking engagements and workshops on the importance of marketing and customer service for nonprofits and libraries. Stephen was also the founder of an architecture magazine, Visual Architecture, and the author of a children's picture book, Cranky Pants. He holds a B.A. in Communications from the University of Massachusetts/Amherst and is a member of the MBA program at Babson College.