 Mary Ellen is the owner of Bates Information Services, providing business research to business professionals and special librarians, and training and consulting services to the information industry. She is a prolific writer and speaker, having keynoted at conferences around the world and written six books and innumerable articles on the information industry.
She received her MLS from the University of California, Berkeley, and worked in special libraries for over a decade before starting her own company in 1991. She publishes two free monthly e-newsletters (see www.BatesInfo.com) and she blogs at Librarian Of Fortune. | 
