H. Frank Cervone is the Vice Chancellor for Information Services at Purdue University Calumet in Hammond, Indiana. His prior experience includes being Director of Library, Information, and Media Studies at Chicago State University as well as Associate University Librarian for Information Technology at Northwestern University. The author of 4 books in applied Information Technology, he also writes a regular column for OCLC Systems and Services. He was a member of the NISO Metasearch Task Force and is currently the LITA Representative to the International Federation of Library Associations and Agencies where he is a member of the Information Technology Standing Committee. He holds an MSEd with a specialization in Online Teaching and Learning from California State University, an MA with a specialization in Information Technology Management in Information Agencies from DePaul University, as well as a Ph.D. in Management and Information Systems from Northcentral University.