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Magazines > Information Today > December 2011

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VOLUME 28 • NUMBER 11• December 2011
Information Today
The Newspaper for Users and Producers of Electronic Information Services

Safari Books Online: A Tech Trek for Savikas
by Barbara Brynko

Page 1

Partnerships in Progress
by Robert S. Benchley

Page 1

Light From the Library
by Robert S. Benchley

Page 34

EBSCO: A Plan for All Seasons
by Alexa Mantell

Page 35

Multilingual Content: Challenges and Solutions
by Nancy Davis Kho

Page 1

Editor’s Note
Changing Times

by Barbara Brynko

Page 3

Behind the Lens
To All the Dreamers
by Dick Kaser

Page 3

Customer Relations Checklist

by Barbara Quint

Page 10
BlogBuzz Page 21

Legal Issues
The Online Privacy Debate: How to Get to ‘No’
by George H. Pike

Page 24

Internet Waves
Bad Data! Bad, Bad Data!
by Shirley Duglin Kennedy

Page 25

Insider’s Perspective
Making Connections
by Ray Schwemmer and Rick Havrilla

Page 26


Page 6

Executive Profile
Michael Healy, Executive Director of Author and Publisher Relations, Copyright Clearance Center
by Jamie Babbitt

Page 6

Thomson Reuters: Research Impact Factor
by Barbara Brynko

Page 8

Access Innovations: Adding Patent No. 19
by Alexa Mantell

Page 10

Reports on Ebook Trends
by Paula J. Hane

Page 12

Special Report
Wiley-Blackwell: Job Networking
by Alexa Mantell

Page 12

Elsevier: Introducing ClinicalKey
by Barbara Brynko

Page 13

Factiva: Personas in the Workflow
by Barbara Brynko

Page 13
NewsBytes Page 14

International Report
Treasures From The British Library
by John Charlton

Page 14
World of Libraries Page 15

Redefining Search
Windows Metro: User Experience Over Findability
by Stephen E. Arnold

Page 20

Database Update
Scitable’s Elearning Model
by Mick O’Leary

Page 22
Elearning for K–12
Page 22

Tools of the Trade
Great Gear for Tech Fans
by Alexa Mantell

Page 23
Product News Page 30

Thomson Reuters: IP Consultants at Work
by Barbara Brynko

Page 30

Lateral Data: Simplifying E-Discovery
by Amanda Mulvihill

Page 31

Scout Analytics: Setting the Right Price
by Amanda Mulvihill

Page 31

Attensity: Tapping Facebook’s Resources
by Alexa Mantell

Page 32

Information Today, Inc. Conferences

Page 16

Report From the Field
Enterprise Search Conquers Europe
by Marydee Ojala

Page 16

Report From the Field
Workshop on Human-Computer Interaction and Information Retrieval
by Donald T. Hawkins

Page 17

Report From the Field
RSuite User Conference: Measuring Innovation
by Barbara Brynko

Page 19
Global Outlook Page 19

by Barbara Brynko

Page 26

In Other Words
Geeks Versus Cliques
by Lauree Padgett

Page 27
Book Review
Next-Gen Catalogers
Practical Strategies for Cataloging Departments
edited by Rebecca L. Lubas
reviewed by Gwen M. Gregory
Page 28
New Titles for the Information Professional Page 29
Words at Work Page 37

A Sporting Tribute to YouTube—and Slashers
by David King

Page 38

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