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Magazines > Information Today > May 2003
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Information Today
Vol. 20 No. 5 — May 2003
Net Rises to the Occasion
By Dick Kaser

In their new book Social Consequences of Internet Use, scholars James Katz and Ronald Rice call the Internet "Syntopia," literally meaning "together place." The book challenges both those who think of the Internet as Utopia, an egalitarian paradise, and those who think of it as Dystopia, a dangerous, dark, and shadowy realm full of predators. Think again.

"Neither [of those extreme views] is correct," the authors say in their preface. "The little computer mouse hooked to a keyboard ... has [resulted] in an intricate tapestry of individuals engaging in what they already do in other arenas, for good or bad, while expanding possibilities for new kinds of thought, interaction, and action."

In other words, it's WYSIWYG. What you see is what you get. The Internet is what we collectively really are.

Enter the war in Iraq.

National and international crises always put the Net to the test. How far has it come? What's it capable of doing now? Or, in more Syntopian terms, how have we managed to incorporate this new tool into our common, ordinary, everyday lives?

Some highlights:

• On the eve of the conflict, BBC provided streaming video of Tony Blair's eloquent, compelling, and historic address to Parliament in justification of the war. A very fine moment. (

• RealOne offered its SuperPass members streaming-media updates from CNN, ABC, and other affiliates.

• From the first day of the war, MSNBC dropped breaking-news updates into my
e-mail, including at 9:18 a.m. on April 9 the headline "Baghdad Falls" (even if it was a day or two premature).

• As a public service, LexisNexis opened its newsfeeds to the general public, hosting"Free News from LexisNexis: War in Iraq" at

As rapidly as the war unfolded, so did information about it. And it came in all manners of presentation and form, including the Net's latest innovations.

There was the blogger from Baghdad, whose "Dear Raed" Web log, which charted events in the Iraqi capital leading up to the war, ended dramatically on the third day of fighting with these words: "[22/3 4:30pm (day3)] Half an hour ago, the oil-filled trenches were put on fire. First watching Al-jazeera they said that these were the places that got hit by bombs from an air raid a few miniutes [sic] earlier but when I went up to the roof to take a look I saw that there were too many of them, we heard only three explosions...." (

And the blogs weren't limited to text. Photojournalist Kevin Sites ( put a human face on Iraq by posting pictures of Iraqis going about daily life in the days preceding the conflict.

The Internet even made room for comic relief. At, you can still find "Comical Ali's" (aka Mohammed Saeed al-Sahhaf) propaganda statements, including the infamous "There are no American infidels in Baghdad. Never!"

From private journal musings to multimedia streaming reports, the Internet rose to this perhaps regrettable occasion—but an occasion nonetheless—to prove that it has come of age.

Utopia? Dystopia? Syntopia? I'll leave it to the scholars to decide. But I know a good thing when I see it. And in my mind, the Internet truly measured up this time.

How do you think it performed? Write me at



Dick Kaser is Information Today, Inc.'s vice president of content. His e-mail address is
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