Internet Librarian '99
The Internet Conference and Exhibition for Librarians and Information Managers
 • General Conference •
Wednesday, November 10th
Track I  •  Track J  •  Track K  •  Track L

9:00 a.m. - 9:45 a.m.
 Golden Hall
Keynote Web Tool for All: Search Engine Watch
Danny Sullivan, Author & Editor, Search Engine Watch
Danny Sullivan shares his expertise and compares major developments with search engines. How are they making more use of human editors? To what degree is non-textual information such as link analysis and user tracking being used? Will index size grow? Get updated on the overall search trends and where we may be going in 2000.

9:45 a.m. - 10:30 a.m.
Coffee Break—A Chance to Visit the Exhibits

Track I • Search Engines 
 Golden Hall
While search engines have been around for several years now, there is still misunderstanding of what search engines can and cannot do. We have higher and higher expectations for the “eye on the Web” that search engines can provide. Search engines continue to try to do more and better but have learned that they can’t force “one size fits all” solutions. Day 2 of the Searching Stream focuses on search engines and the different avenues they are taking: expanding to non Web searching, adding Web searching to proprietary databases, and more.

Organized and moderated by Hope Tillman, Babson College and Walt Howe, Delphi Internet Services

10:30 a.m. - 11:15 a.m.
Session I1Black Holes in Cyberspace
Bonnie Snow, Director, Client Services, Citizen 1 Software, Inc.
Nilo Zaratan, Manager, Search and Arachnology, Infoseek Corporation
How do you find Web sites that search engines do not appear to capture and how do you avoid unwanted sites that keep trying to capture you? Little has been said about Web site content that search engines miss. How can users tap into hidden resources on the Internet? What deceptive tactics do spammers use to get their pages at the top of your search results? This will explores the “black holes” of search engines and mechanisms for coping.

11:30 a.m. - 12:15 p.m.
Session I2Analyzing Search Engine Results
Peter Scott, University of Saskatchewan
Micki McIntyre, University of Medicine and Dentistry of New Jersey Health Sciences Library
This session provides two different perspectives on analyzing search engine results. Peter Scott analyzes URLs as part of evaluating search engine results. Micki McIntyre compares approaches to finding useful medical information via the Web and more traditional online resources. She calls it “finding a syringe in a haystack!”

12:15 p.m. - 2:00 p.m.
Lunch Break—A Chance to Visit the Exhibits

2:00 p.m. - 2:45 p.m.
Session I3aha! Portal to a Corporate Internet
Mona L. Mosier, Jim Mottonen, Katherine Norskog, & Kathy Varjabedian, Los Alamos National Laboratory
Los Alamos National Laboratory (LANL) is a world-class research institution, and, as such, attracts scientists from around the world. As the Laboratory has a very loosely organized Web structure with hundreds of servers and thousands of pages, information about research performed at Los Alamos can be difficult to find on the Web site. With the aim of solving this problem, a small team was formed consisting of two librarians, a designer, and a programmer. The team was tasked with creating a portal to the outside world for LANL’s work in the areas of science and technology — a one-stop-shop for LANL research including: Web pages, technical reports, patents, databases, audiovisual files, and images, all in one place. The team designed the interface and developed the software for aha!, the search engine. Subject categories and subcategories were created and revised with the assistance of subject experts throughout the Laboratory. This database was then populated with the metadata for pertinent sites and files and more will be added through self-registration and a review process. Come hear about the efforts involved in the organization of information on a corporate intranet and the key lessons learned by the team.

3:00 p.m. - 3:45 p.m.
Indexing Approaches
Jill Sellers, LEXIS-NEXIS
Susan Stearns, Northern Light Technology
In this session, Sellers discusses boundaries between proprietary databases and the World Wide Web providing a demonstration of the use of LEXIS-NEXIS systems (Universe, Xchange, Classic) to search the Web and traditional news publications with the same query. On the other hand, Stearns from Northern Light Technology looks at the value added that a search engine can provide in partnering with proprietary databases, such as the U.S. government databases recently incorporated into their offerings.

Track J • Strategies & Trends for the Millennium 
 Grand Ballroom (U.S. Grant)
This future focused track looks at predictions and visions for the next few years as we enter the post Web era. It provides strategies for ecommerce and ecompetencies as well as approaches for providing information services in the next millennium.

Moderated by Richard Geiger, San Francisco Chronicle

10:30 a.m. - 11:15 a.m.
Session J1Y2K Predictions: Fearless Forecasts and Final Fixes for the Secular Apocalypse
Rich Wiggins, Michigan State University and Producer, “Nothin’ But Net”  TV show
IL ’99 is only a few short weeks from the change of the millennium. This year we’ve suffered from a deluge of predictions from self-styled experts, from politicians, from evangelists both religious and secular. This talk surveys the predictions and suggests some last-minute preparations you still might undertake. It also takes a stab at some post Y2K predictions and looks to Web promises in 2020!

11:30 a.m. - 12:15 p.m.
Session J2Creative Tools for Managing Content
Claude Vogel, Founder, Chairman, and CEO, Semio Corporation
With the explosion of the Internet and widespread adoption of corporate collaboration systems, e-mail, and intranets, corporate librarians have seen a fundamental change in the volume, availability, and importance of information. To stay competitive in today’s business environment, organizations need to fully leverage the information contained within their corporate repositories. Vogel discusses how to enhance productivity and knowledge discovery by automatically creating customized “Yahoo!- like” directories that reflect the complex, hierarchical relationship between different pieces of information and allow users to quickly hone in on content. He uses case studies and examples including the San Francisco Chronicle.

12:15 p.m. - 2:00 p.m.
Lunch Break—A Chance to Visit the Exhibits

2:00 p.m. - 2:45 p.m.
Session J3Ecommerce & the Internet Librarian
Christy Confetti-Higgins, Sun Microsystems
Peter Scott, Manager, Small Systems, University of Saskatchewan
Hill describes a revenue generating initiative that provides bookstore service to employees and a revenue stream to the library while taking advantage of the latest ecommerce strategies. Working in partnership with IT and a bookstore partner, FatBrain, SunLibrary has created a unique global service. Scott looks at other ways for libraries to make money through a variety of programs including clickthrough, per impression, and commission ads on resources such as Web catalogs, resource pages, and bulletin boards. He includes public, academic and special library examples.

3:00 p.m. - 3:45 p.m.
Session J4Out of Sight, But NEVER Out of Mind! Ecompetencies & Strategies
Gail Wilson, Deloitte & Touche
Information professionals can, and do, work with clients from anywhere. Working virtually or remotely requires a unique mix of skills and supports. Gail Wilson talks about the competencies and structures she relies on to provide research, training and intranet content design and development for a demanding professional services firm.

Track K • Wired for Success: Staffing & Organizational Supports 
 • Room 250
Day 2 of the Wired for Success track looks at the organizational infrastructures, staffing and supports required in wired libraries — whether they’re called virtual or digital libraries. Technology not only brings opportunities and challenges but the need for different and sometimes innovative roles, working styles and management. Speakers from various types of libraries discuss their experiences as they travel new organizational paths demanded for the wired environment.

Organized and moderated by Rebecca Jones, Dysart & Jones Associates

10:30 a.m. - 11:15 a.m.
Session K1Building State of the Art Libraries: It’s the People that Really Matter
Karyle Butcher, University Librarian, Oregon State University
Oregon’s Librarian of the Year introduces us to Oregon State University’s brand new Valley Library from the people perspective. Karyle Butcher describes how Valley Library came into being, highlighting the driving forces that initiated it, it’s use of technology, how this is impacting services, and, most importantly, how staff have been — and are being —involved.

11:30 a.m. - 12:15 p.m.
Session K2Networking the Network: What Information Technology Fluency Can Do for You!
CD McLean, Research Librarian/Library Services Manager, Paradyne Corp.
Mary Catherine Little, Departmental Assistant — Programs and Services, Queens Borough Public Library
Jose A. Aguinaga, Assistant Librarian, Arizona State University West Library
Our information universe is expanding. Regardless of the rapidity of expansion we still must learn new technology, understand its language and be able to communicate with our customers, administration, customer service librarians, technology staff and vendors. Realistic expectations of product, time, space, power and cost underlie effective networking both in applications and discussion. Fluency in the language of technology as well as the technology itself is essential to effectively networking with our technology staff and patrons. Strategies to achieve this fluency are given from three perspectives the public, academic and special library.

12:15 p.m. - 2:00 p.m.
Lunch Break—A Chance to Visit the Exhibits

2:00 p.m. - 2:45 p.m.
Session K3Volunteer Academic Virtual Library: The First Five Years Were the Hardest
Lynne Reasoner, Government Publications Librarian and INFOMINE Government Information Coordinator
The people issues involved in building an academic virtual library are complex and challenging. One successful solution has been to create a multi-campus virtual library content cooperative. Come to hear the experience of the INFOMINE ( team, in creating what is now a virtual library of 16,000 links to resources of scholarly and educational importance. INFOMINE is in its sixth year, and received over 660,000 search sessions in 1998. It is known as a selective, high quality Internet finding tool for researchers and students.

3:00 p.m. - 3:45 p.m.
Session K4Collaboration Between IT & Libraries: We Can’t Do It Alone
Charles M. Getchell, Jr., Library Director, Quinnipiac College
This presentation explores the collaborative efforts of librarians and information technologists to design and deliver better Internet resources to the college community. Cooperation at the administrative level and “buy-in” at the middle management level are crucial to make this concept succeed. In August 1998, Quinnipiac College hired its first ever C.I.O. Entitled “Chief Information and Technology Officer,” this position is at the Vice President/Cabinet Level. The C.I.T.O. took the wraps off of a new organizational structure, and librarians became much closer colleagues with technologists. The presenters show how hurdles have been negotiated, cultural changes addressed, and how the phrase “The Sum of the Parts is Greater Than the Whole” has become a realization for them.

Track L • Intranet Librarians: Managing Knowledge Assets 
 • Room 227
With globalization a way of life, intranets are now the information backbone for many corporations and institutions. They are also the premier tool for communication and sharing knowledge assets in organizations. The third day of the WebWizard’s Symposium, this track focuses on intranet librarians who share case studies of intranets in their organizations, and provide tips and techniques for dealing with intranet strategies and process, as well as content management. Their experiences and lessons learned are key nuggets for all Webwizards.

10:30 a.m. - 11:15 a.m.
Session L1Killer App: Library & Finance Intranet Product
Jim Canan, Finance, & Yan Soucie, Library, Tektronix, Inc.
Partner collaboration in getting the Finance Infonet running successfully on Tektronix’s intranet demonstrated that cooperation is the key to happy and satisfied customers, including the CEO. Sharing reports across the company, providing hourly updated information on our competitors, and other critical business and financial information for Tektronix, has created Finance Infonet, a definite success. Our presenters highlight their strategies, content partners, filtering and editing techniques, information architecture, and more. Their winning formula: don’t do everything yourselves, leverage the expertise around you.

11:30 a.m. - 12:15 p.m.
Session L2The Systems Librarian and Corporate Intranet IT
Debora Seys, Information Solutions Specialist, HP Labs Research Library
With the addition of metadata and the application of sophisticated search technology, the corporate intranet is evolving to be both a catalog and a collection. If this is true, then is the search engine our new OPAC? As a consultant on loan to the Corporate IT Group, Seys shares her experiences with the HP intranet search engine and portal. She explores the similarities and the differences in managing information structures as found in automated library systems vs. the new world of intranet content management and retrieval and discusses the implications for systems librarians.

12:15 p.m. - 2:00 p.m.
Lunch Break—A Chance to Visit the Exhibits

2:00 p.m. - 2:45 p.m.
Session L3Intranets that Work. Why Ours Didn’t, How We Fixed Them, and How You Can Fix Yours!
CD McLean, Engineering Technical Librarian, Paradyne Corporation
Theresa Burress, TECO Energy
This session includes two case studies of complete top-to-bottom intranet redesigns. From hit reports before and after, to usability testing and comparisons of the old sites with the new, presenters discuss what wasn’t working and why, what they changed and why, and how other librarians can create an intranet that gets used. McLean focuses on how engineers seek information and how she performed usability testing on the newly redesigned site of Paradyne’s R&D Library intranet site. Burress talks about her partnership with Market Research to redesign and streamline TECO Energy’s Corporate Research Intranet. Join us, and learn how you can design a more effective Web site, how to make use of hit reports, and how to cheaply and effectively do usability testing.

3:00 p.m. - 3:45 p.m.
Session L4Intranet Librarians: Skills & Products
Kathy Murray, MLS, AHIP, Associate Professor, Manager, Health Sciences Information Service, University of Alaska Anchorage Consortium Library
The development of intranets is creating more roles for librarians as information managers in our institutions. As an increasing amount of information is made available through internal Internet sites, the librarian’s role may include software trainer, organizer, HTML editor or Web manager. With examples from a hospital library, our speaker focuses on some of the key skills necessary: project management, graphic design, technical expertise, HTML coding and trainers.

4:00 p.m. - 4:45 p.m.
 Golden Hall
Closing Keynote • Millennium Madness: Wrap Up & Picks for the Future
Stephen Abram, Vice President, IHS Micromedia
Ulla de Stricker, de Stricker & Associates
Our popular forecasters wrap up the conference with some highlights from the week as well as their take on what's hot, what's new and what will be coming to the Net in the next millennium. Certainly things will be different in 2000, join us and bring your predictions!

    •  PreConference •  Monday  •  Tuesday  •  PostConference  •  Internet@Schools

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