Internet Librarian '99
The Internet Conference and Exhibition for Librarians and Information Managers

PreConference Workshops
Sunday, November 7th

See registration form for pricing information. All Preconference workshops include lunch.
Workshop 1
9:00 a.m. - 12:00 p.m.
The Extreme Searcher’s Web Finding Tools: Choosing and Using the Right One
Randolph Hock, Online Strategies, Author of The Extreme Searcher’s Guide to Web Search Engines
Web search engines, Web directories, metasites — all are useful tools for finding the right sites efficiently and effectively. For any question though, one tool may be much more appropriate than another. In this workshop we’ll look at which to use when, and the relative strengths, weaknesses, and applications of each category of tool. Each of the major directories and search engines will likewise be examined in terms of strengths, weaknesses, and unique applications. As for metasites, we’ll see why this category of tool needs more recognition and how to easily locate the best metasites in any area. The emphasis of the workshop will be on practical applications and on that knowledge which will enable attendees to most effectively and efficiently find the answers they need.
Workshop 2
9:00 a.m. - 12:00 p.m.
Knowledge Management: Cases, Complexities & Competencies
Rebecca Jones, Dysart & Jones Associates
Stephen Abram, Vice President, Product Management, IHS Micromedia Limited
This workshop focuses on the foundations of knowledge management (KM) and describes what involvement in KM can mean for an information professional’s career. It looks at how information professionals can add value by partnering with the “knowledge-hungry” in their organization, and what can happen when those opportunities are missed. After sharing the results of case studies, workshop leaders facilitate an interactive session examining KM projects and ideas. Areas discussed will include: KM technology infrastructure, organizational positioning, complexities, and competencies.
Workshop 3
9:00 a.m. - 12:00 p.m.
Doing the Digital Dance: Essential Technologies
Richard P. Hulser, Worldwide Market Segment Manager for Digital Library Technologies, IBM Corporation
Katherine M. Richards, Advanced Information Management
This half-day workshop focuses on implementing and managing digital libraries and document management projects without losing your mind! Our experienced and entertaining presenters cover the essential technologies and processes for creating digital libraries and dealing with large amounts of content in many different formats. They include the planning and management involved, as well as specific technologies available now and in the not too distant future for storing, organizing, scanning, production imaging, rights management, advanced searching, and archiving of a variety of media. Workshop leaders provide checklists of do’s and don’ts, case studies, and share “real world” experience from the trenches.
Workshop 4
9:00 a.m. - 12:00 p.m.
Intranet Taxonomies: Thesaurus Design & Control
Marjorie M. K. Hlava, President, Access Innovations
Jay Van Eman, CEO, Access Innovations
Recent developments in the field of search engines and thesaurus management have had a significant impact on the ability to effectively find information on the Internet or on an intranet. Thesaurus management deals with the core concern of content developers and disseminators — how quickly to convey meaning of a record or document so that it can be found precisely and accurately. Ambiguity is the ever-present enemy of clarity. Thesaurus design & control provide tools and techniques for disambiguation. As designers and developers of databases for over 20 years, our presenters discuss techniques for building and managing vocabularies and define the various types of word control, including rules for distinguishing among different word control formats.
Workshop 5
9:00 a.m. - 12:00 p.m.
Content Acquisition Strategies: Licensing and Negotiating for Success
Gail Dykstra, Manager Research Services, Microsoft Corporation
The challenge of external content budgets, as well as the number of users of that content in many different types of organizations, demands a realignment of traditional library content acquisition strategies. In this half-day workshop, participants will discuss those strategies and improve skills to be more effective content managers. It focuses on aligning user needs with the right content and right products at the right price, including the content evaluation process (users, applications, sources, delivery media, vendors); setting objectives to guide the content licensing process including value to users; user support; interoperability; price; licensing tips and guidelines; creating a win-win partnership for vendor and user through understanding of vendor needs; finding a strategic partner vs. a “vendor”; and negotiating skills.
Workshop 6
9:00 a.m. - 12:00 p.m.
Document Delivery in the Electronic Age
Mary E. Jackson, Senior Program Officer, Access Services, Association of Research Libraries
The steep increase in availability and use of materials in electronic format raises a new spectrum of questions about the role of document delivery. This half-day workshop explores whether interlibrary loan and document delivery services have a place in library services. Will licensing agreements eliminate the need for or the ability of libraries to share materials? How will new electronic order and delivery technologies shift the focus to user-initiated services? What is the role of international standards in facilitating user-initiated and library-mediated ordering? What is the future of ILL/DD? Join this expert for an interactive discussion of the key issues.
Workshop 7
1:30 p.m. - 4:30 p.m.
Getting Down to Business: How Super Searchers Find Business Information Online
Mary Ellen Bates, Bates Information Services
This workshop tackles the problems of finding reliable, high-quality information on business and financial topics on the Net. Bates, the author of the recently-published Super Searchers Do Business: The Online Secrets of Top Business Researchers, looks at issues related to conducting research online efficiently and cost-effectively, validating sources, using Web-only information resources, and staying updated on new business and finance information. The workshop provides practical, innovative ways of mining the Net for information; advice on how and when to encourage library clients to conduct their own business research; and tips on when to use the free or nearly-free Web sources and when to open up your wallet and use the big-ticket information sources. While the focus of this workshop will be resources found exclusively on the Net, it will also cover unusual or unique resources from the traditional online services. Attendees will leave the workshop with improved business research skills, ideas on new ways to drill for information, and a collection of links to the best business resources on the Web.
Workshop 8
1:30 p.m. - 4:30 p.m.
Using Metadata for Knowledge Management
Martin Dillon, OCLC Institute
This intensive half-day workshop provides you with understanding of important aspects of knowledge management and why it presents favorable opportunities for libraries as well as the current state of metadata and expected long-term developments. It offers hands-on experience creating and working with MARC- or Webserver-based metadata systems. As a result, you will be able to compare and evaluate the results of alternative approaches. You will be able to plan, implement, or extend your use of metadata in your own environment.
Workshop 9
1:30 p.m. - 4:30 p.m.
Working Virtually: Learnings & Leadership
Rebecca Jones, Dysart & Jones Associates
Stephen Abram, Vice President, Product Management, IHS Micromedia Limited
Within today’s evolving organizations, libraries, and information services, all support structures are changing. This half- day workshop explores why organization structures are changing, why teams and matrixed functions are so critical, what teams have learned in these environments, and what leadership issues are involved. Particular attention is paid to the competencies necessary to thrive in these new working environments.
Workshop 10
1:30 p.m. - 4:30 p.m.
Web Authoring: Beyond the Basics
Roy Tennant, Digital Library Project Manager, University of California, Berkeley
So you’ve learned a little HTML and created some Web pages, and now you’re ready to move on and learn more sophisticated Web authoring techniques. This half-day workshop will introduce, demonstrate, and discuss tables (both for tabular data and page layout control), forms, and design issues at the page and site levels. Attendees will be expected to be familiar with basic HTML tags (see for the tags you will be expected to know). This session is presented by the manager of the Berkeley Digital Library SunSITE, a digital library and a support service for digital library, museum and archive developers, former Web Manager of the UCB Library Web, owner of the Web4Lib and DigLibns electronic discussions, and the creator of, and a contributor to, Current Cites since its inception in 1990. Tennant co-authored Crossing the Internet Threshold: An Instructional Handbook, 1992 (now in second edition and several foreign languages) and his latest book is Practical HTML: A Self-Paced Tutorial.
Workshop 11
1:30 p.m. - 4:30 p.m.
Quality Assessment
Hope Tillman, Babson College & Walt Howe, Delphi Internet Services
Information professionals are catalysts for assessing the quality of Internet information. That is our bread and butter. This half-day workshop by knowledgeable, Internet gurus looks at various approaches for determining quality and value to identify quality Web resources and to apply quality criteria to the development of original/synthesized Web resources in order to deliver information customers need. The Dublin Core and other metadata approaches as of November 1999 will be considered as a foundation for discovering and indicating quality information on the nets.
Workshop 12
1:30 p.m. - 4:30 p.m.
Library Systems & the Web
Pamela Cibbarelli, editor of The Directory of Library Automation Software Systems and Services
How do you select the library automation system which is most appropriate for your library in today’s Web age?  This workshop provides a look at existing applications and a discussion of today’s best selling library automation systems. It helps to differentiate among products and vendors and to select the system which is best suited for your library.

    •  Monday  •  Tuesday  •  Wednesday  •  PostConference  •  Internet@Schools

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