Internet Librarian 2000 General Conference • Tuesday, November 7th 

PreConference – Sunday, Nov. 5th General Conference – Monday, Nov. 6th
Internet@Schools – Sunday, Nov. 5th Monday Evening – SCOUG Session
Internet@Schools – Monday, Nov. 6th General Conference – Tuesday, Nov. 7th 
PostConference – Thursday, Nov. 9th Tuesday Evening – Exciting Election Event
Hands-on Cybertours & Cybercruises General Conference – Wednesday, Nov. 8th

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Track A 
WEB TOOLS [Bonsai Ballroom] 
The second day of the WebWizards’ Symposium looks at some new and exciting tools being developed to support the frenetic pace of Web development and their application in Web communities. The morning provides discussions of Linux, virus protectors, and visualization tools. The afternoon profiles several examples of tools in action and presents case studies of partnerships between different communities utilizing Web tools. 

Moderated by Christy Confetti Higgins, Information Specialist/Web Manager, Sun Microsystems, SunLibrary 

Session A201 
9:00 a.m. - 9:45 a.m. 
Linux Outside the Cave: Using Linux on a Public Internet Workstation
Edward M. Corrado, UNIX Administrator/Library Systems Manager, Rider University 

The Linux operating system is being used by many system administrators behind the scenes in the computer room (referred to by some as “the cave”) for various tasks including Web, proxy, ftp, and e-mail servers. But is it time for Linux to come out of the cave and make an appearance in public? At Rider University Libraries, the answer is a resounding, “Yes!” Linux is not only being utilized in the Libraries’ system office, but it is now also the operating system on many of the Libraries’ public Internet workstations. Using Linux in this role has many benefits, including performance, costs, reliability, security, and remote administration. These, and other advantages, far outweigh any disadvantages of Linux in this important role at the Rider University Libraries. Methods in which Rider designs and maintains these Internet workstations, in addition to future directions and implications of this project, are also discussed. 

Session A202 
10:00 a.m. - 10:45 a.m. 
Life in a Dangerous World: Developing Effective Strategies Against Internet Viruses, Worms and Other Threats 
Marshall Breeding, Library Technology Officer, Vanderbilt University 

This session will describe how the development of a multi-layer anti-virus approach is essential in today’s environment. Breeding will discuss ways to combat viruses at various levels, including the e-mail delivery, network transport, server, and workstation. Stay informed and prevent costly computer downtime in your library! 

10:45 a.m. - 11:30 a.m. 
Coffee Break—A Chance to Visit the Exhibits

Session A203 
11:30 a.m. - 12:15 p.m. 
Actionable Data: Using Data Visualization Software to Interpret Search Results
Samantha Chmelik, Director of Research, Evergreen Information Group 

Data visualization software has evolved from graphically representing numeric data to creating knowledge maps of text data. Business users who have long searched for tools to help them interpret complex data streams are turning to products by such companies as Cartia, Delfin Systems, and WisdomBuilder, which create analyses rather than citation lists. Competitive intelligence, market research, and information professionals use these software packages to better interpret, display, and disseminate their research. This session reviews the data visualization software products currently on the market, the technological advances in the field, and the applicability of these products to small, medium, and large sized businesses. 

12:15 p.m. - 1:30 p.m. 
Lunch Break—A Chance to Visit the Exhibits

Session A204 
1:30 p.m. - 2:15 p.m. 
HiPHIVE — The Hawaii Public Health Information Virtual Emporium
Sharon Berglund, Reference/Education Services Librarian, Hawaii Medical Library 
Virginia (Ginny) Tanji, Librarian, School of Public Health, University of Hawaii at Manoa 

The HiPHIVE project is a collaborative partnership between the Hawaii Medical Library and the School of Public Health at the University of Hawaii at Manoa funded by a grant from the National Library of Medicine. The project’s primary focus is to provide public health professionals hands-on training in the use of local and Web-based health databases, and with a Web site which can furnish them with timely, convenient access to electronic information resources to help them improve the health of the public they serve. This session reports on the success of their project, especially tools that they used as well as their use of a portable laptop LAN for hands-on training and the outcome of a training needs survey. The site was recently recognized by the National Information Center on Health Services Research & Health Care Technology (NICHSR). 

Session A205 
2:30 p.m. - 3:15 p.m. 
Patent Partners
Mary Clare Sprott, Administrative Librarian, Sc[i]3 Patents and Trademarks, Sunnyvale Public Library 

Sunnyvale Public Library has worked with local agencies, universities, law firms and businesses in their area to establish the Sunnyvale Center for Innovation, Invention and Ideas (Sc[i]3 ) — a partnership between the library & the U.S. Patent & Trademark Office to provide residents and businesses with online access to the entire U.S. Patent & Trademark databases inside the PTO’s firewall, videoconference training and many other intellectual property services. More patents are issued in Santa Clara County than in any other area of the country and the staff has posted copies of key patents along the walls for atmosphere! This session focuses on their experiences, relationship building and technology framework. 

3:15 p.m. - 3:45 p.m. 
Coffee Break—A Chance to Visit the Exhibits

Session A206 
3:45 p.m. - 4:30 p.m. 
Community Business Partners
Kevin Bontenbal, Instructional Technology Librarian, Cuesta College 
Denise K. Fourie, M.L.S. Instructor, Library/Information Technology, Cuesta College 
Del Chausse, Librarian, Instructor, Cuesta College 

This session highlights Cuesta College’s Library/Information Technology Program’s partnership with local businesses. Their Web page development course allows students to work with local businesses in developing a basic Web site for the businesses over the course of the class. This session focuses on their experiences, relationship building and technology framework. 


Track B 
SEARCH ENGINES [San Carlos Ballroom] 
Who can keep up with the rapid changes in the number and type of search engines on the Web today? Does one size fit all? This track, the second day of the Navigating the Net stream, focuses on these questions and provides a look at the current landscape, some tips from experts, and more. 

Organized and moderated by Greg Notess, Reference Librarian, Montana State University & Webmaster, Search Engine Showdown 

Session B201 
9:00 a.m. - 9:45 a.m. 
The Engine Environment
Greg Notess, Reference Librarian, Montana State University & Webmaster, Search Engine Showdown 

The creator of Search Engine Showdown looks at the search engine landscape and highlights the different types of engines out there, discusses which ones are best for which type of search, and provides some useful tips for making the most of your searches when navigating the Net. 

Session B202 
10:00 a.m. - 10:45 a.m. 
Start Your Engines
Chek Lim, Director of Engineering, InfoSpace/Go2Net 
Gil Elbaz, President & Co-Founder, Oingo Inc. 

Our panel of search engine creators talk about their engines — how they are designed, how sites are selected and how many are included, how frequently it’s updated, what meta data is included, what search refinements are used, improvements and the new features/functions that are planned. Hear the inside scoop and find the right engine for you! 

10:45 a.m. - 11:30 a.m. 
Coffee Break—A Chance to Visit the Exhibits

Session B203 
11:30 a.m. - 12:15 p.m. 
My Favorite Engine
Mary Ellen Bates, Bates Information Service 
Greg Notess, Reference Librarian, Montana State University & Webmaster, Search Engine Showdown 
Chris Sherman, President, Searchwise 

Search experts share their favorite search engine stories and secrets of their success. Join us for an interactive, fun session packed with useful information about search engines and searching. 

12:15 p.m. - 1:30 p.m. 
Lunch Break—A Chance to Visit the Exhibits


Part of the Navigating the Net stream, this track discusses ways to enable clients to keep up with the growing, changing, and evolving Web environment in which we live. It focuses on training clients, students and staff using new technologies, training techniques and more. 

Organized and moderated by D. Scott Brandt, Purdue University Libraries 

Session B204 
1:30 p.m. - 2:15 p.m. 
Multimedia Tools for Online Tutorials 
Yuwu Song, Library Instruction, Systems & Technology, Arizona State University Libraries 

In keeping pace with the increasing capabilities of the Web to provide delivery of multimedia, this session focuses on a multitude of tools and approaches for developing online tutorials. Utilizing the Synchronized Multimedia Integration Language, a toolset which combines streaming video, narration with caption, and indexed links, is discussed and demonstrated. The session also looks at self-paced tutorials that can be developed and relate to a variety of online learning styles. 

Session B205 
2:30 p.m. - 3:15 p.m. 
Reaching Students Through the Web
Joe Barker, Web Searching Coordinator, The Teaching Library, U C Berkeley 
Rosalie Waller, Public Services Librarian, and Dawn Mercer, Educational Instructional Designer, Seneca College 

Two different approaches to interacting with students are presented. First, helping students using the Web to fulfill information needs by using an online tutorial — a look at an evolving tool which grew out of Teaching Library Internet Workshops at the University of California, Berkeley. Then we look at a collaborative effort between a library, business center and technology center to build a self-paced tutorial which focuses on research and includes assignments at Seneca College. 

3:15 p.m. - 3:45 p.m. 
Coffee Break—A Chance to Visit the Exhibits

Session B206 
3:45 p.m. - 4:30 p.m. 
Supporting Online Learning Communities
Lisa R. Stimatz, Public Affairs Librarian & Coordinator of Instruction, Pennsylvania State University, Capital College 
Rachel G. Viggiano, Distance Learning Librarian, Florida Distance Learning Reference & Referral Center 

Speakers in this session discuss offering learning opportunities online over the Internet and Web, but how do we support and sustain them? First we look at the students themselves — how can we incorporate theories of adult learning and action research into Web-based instructional design to prepare returning students, for whom the Web is not their “second nature?” Then we review how we can support the developers and users of online environments, with everything from ready reference Web forms to realtime chat reference. 


Track C 
Take the opportunity to spend the day listening, discussing and learning the strategies and tactics underway for managing content in the second day of the eResources stream. Topics range from content technologies and tools and archiving and integrating electronic, paper and other physical resources, to XML. Speakers from all sectors describe the successes, uphill battles and incredible opportunities that we can all benefit from. 

Organized and moderated by Rebecca Jones, Dysart & Jones Associates 

Session C201 
9:00 a.m. - 9:45 a.m. 
Content Management: Essentials for Your Toolbox
Ben Metzler, Knowledge Strategist, Teltech Resource Network Corporation 

Every new technology seems somehow related to managing content. At least that’s what the products’ marketing materials would have us believe. This session is designed to help you sift through the chaff by identifying those content management technologies that are worth pursuing, and those that are on the horizon. Metzler highlights content management tools for intranets and provides an overview of the selection and decision criteria to use in the exhibit hall, looking at the myriad products available. 

Session C202 
10:00 a.m. - 10:45 a.m. 
Effective Internet Content Management: Deploying the Best of the Internet
Erik Miller, Sagebrush Corporation 

As an information professional, you want to do everything possible to make sure Internet usage in your organization promotes learning and facilitates research. This session explains how Internet content management software can be a valuable tool to help you accomplish this. Topics covered include: enhancing learning by focusing on classroom Internet access, getting the most from your computer equipment with intelligent caching, using content management to free staff from Internet administrative tasks, simple filtering programs versus content management, and providing the most effective yet age appropriate content management. Session participants will receive Quality Within the Quantity: Providing the Best of the Internet Through Content Management, a white paper detailing the issues involved in and the possible solutions to effective content management. 

10:45 a.m. - 11:30 a.m. 
Coffee Break—A Chance to Visit the Exhibits

Session C203 
11:30 a.m. - 12:15 p.m. 
Ready, Set, Go! Be a Multimedia Content Manager or Producer
Darlene Fichter, Northern Lights Internet Solutions Ltd. 

If multimedia content hasn’t hit your desktop, it will! Whether it’s video conferences, guest lectures, media clippings, training courses or marketing presentations, users will be seeking, producing and consuming multimedia content at a furious rate. Get ready to meet the demand for service at your library. Tune in and learn about free software and techniques for creating online presentations or tutorials for your library site. 

12:15 p.m. - 1:30 p.m. 
Lunch Break—A Chance to Visit the Exhibits

Session C204 
1:30 p.m. - 2:15 p.m. 
How to Become the Cyberspace (Content) Guru of Your Organization
Barbie E. Keiser, Director, Kathryn & Shelby Cullom Davis Library, The College of Insurance 

By sticking to what they know best, librarians can provide a value-added service to organizations. Individuals are struggling to balance the amount of time it takes them to identify and acquire quality information with what they devote to analyzing it. Little, if any, time is spent by non-information professionals on managing and sharing information with others. This presentation describes the various paths librarians have taken to share their knowledge of quality Web sites for their patrons/members/organizations, including workshops, Web-based tutorials, favorites for all vs. password protected sites, regular e-mails and electronic newsletters and intranets. Software tools and sites that can help in building these collections will be demonstrated; strategies for assuming these new roles/responsibilities and how to work successfully with an IT department will be part of the discussion. 

Session C205 
2:30 p.m. - 3:15 p.m. 
Using XML as a Content Management Foundation 
George Chitouras, VP, Engineering, eBusiness Technologies, Inso Corporation 

Successful eBusiness requires a strong content management foundation with in-depth XML capabilities that separate content from logic and presentation, enabling users to use and reuse content easily in many applications with different formats. Web content management solutions leveraging XML to streamline content management and workflow for large, dynamic sites are the “must have” technologies for staying ahead of the competition. 

This session will discuss the need for content management in a Web application, an introduction to XML and related technologies from a content management perspective; the use of templates and other structured documents in a Web application; and the use of workflow, XML repositories, and internal processes as the foundation of a content management system. 

3:15 p.m. - 3:45 p.m. 
Coffee Break—A Chance to Visit the Exhibits

Session C206 
3:45 p.m. - 4:30 p.m. 
Content Integration Strategies: Pulling the Pieces Together
Simon Bradstock, Market Director, Americas, Factiva 

This wrap-up session for the content management track pulls the various components together. Disparate pieces of content are useless and costly. Organizations must explore ways to fully integrate and leverage the pools of information, knowledge and content growing within their midst. The speakers will discuss strategies as well as applications for integrating content and explore key roles information professionals play in the development and deployment of these strategies. 


Track D 
PORTALS [San Carlos Ballroom] 
Portals are critical bridges between first generation intranets based on publishing and information management and the second generation intranets that allow organizations to manage and maximize their knowledge assets. By leveraging the single, unified browser interface, organizations of all sizes can bring order to the chaos of their information sources, Web pages, and applications. Portals, or doorways and gateways to the right information for your community, are the key topic for this second day of the Intranet Professionals’ Institute. We start with basic concepts and move to case studies of portals in action. 

Moderated by Richard Hulser, IBM 

Session D201 
9:00 a.m. - 9:45 a.m. 
Portals: Definition, Landscape, & Future
Howard McQueen, McQueen Consulting 

Not only does this session provide a definition and bird’s-eye-view of the portal landscape, but it also addresses the convergence of content management and knowledge management initiatives and looks at how companies are reengineering their intranets for measurable success. Work in the fields of taxonomy development, database-driven site management, content targeting and tools suitable to manage complex Web sites and development teams are discussed. 

Session D202 
10:00 a.m. - 10:45 a.m. 
The Creation of a Portalized Library: ENMAX Case Study
Suzanne Levesque, Business Information Specialist, Information Services, ENMAX Corporation 

This session looks at the implementation of a virtual library — a business information network. It focuses on performing a business information audit; defining the project in terms of products/ services and practices to put in place; rolling out various services (Factiva — an electronic news service; an online publication subscription mgmt. service; various CD-ROM/database services such as Canadian Standards Association, IEEE, QuickLaw, etc.); cataloguing in-house collections, both paper & electronic using InMagic; providing ad hoc specialized online research; managing the organization of content on our intranet, and making more visible the company’s extensive archives. It also discusses marketing the various products & services; getting support and participation from key players for a business information team; utilizing the intranet as the portal to access all aspects of external information; working with Strategic Planning on implementation of formal knowledge management processes. 

10:45 a.m. - 11:30 a.m. 
Coffee Break—A Chance to Visit the Exhibits

Session D203 
11:30 a.m. - 12:15 p.m. 
TIP — A Model for Becoming the Portal of Choice 
Haiwang Yuan, Web Site & Virtual Library Coordinator and Michael Binder, Dean of Libraries & Museum, Western Kentucky University Libraries & Museum

Many efforts have been made by libraries to meet the critical need for more effective access to useful information via the World Wide Web. Can libraries become a “portal of choice” to their patrons as well as users at large, providing offerings that both include and exceed what commercial ISPs can provide? Western Kentucky University Libraries’ newly released “Topper InfoPortal” (TIP) gives an affirmative answer. Its uniqueness lies in its integration of all library resources — funded and non-funded — into a Web-based, one-stop access point, potentially making it a model for all libraries. This session provides an overview of TIP, its concept and interface. It examines the process and issues involved in its development. 

12:15 p.m. - 1:30 p.m. 
Lunch Break—A Chance to Visit the Exhibits

Session D204 
1:30 p.m. - 3:15 p.m. 
I Wanna Be A Portal: What Would It Take to Turn Our Best Internet Directories into the Next Yahoo!, Only Better?
Rita Vine, President, 
Carole Leita, 
Mary-Ellen Mort, 
Steve Harmon, CEO, e-harmon 
John Coate, SFGate 

A panel of venture capitalists and Webmasters of some of librarianship’s “STAR” key portals come together to talk about what it actually takes — in terms of money, commitment, creativity, and guts — to move from an idiosyncratic, wonderful but unknown resource to the big leagues of Internet information portals. Would librarians have to sell their souls or could they maintain their independent evaluative qualities while being part of a large (and probably profit-minded) effort? 

3:15 p.m. - 3:45 p.m. 
Coffee Break—A Chance to Visit the Exhibits

Session D205 
3:45 p.m. - 4:30 p.m. 
One Focus, Multiple Voices: Vortals and the Babel Challenge
Claude Vogel, Semio Corporation 

A vertical portal, or “Vortal,” focuses on a specific segment of activity, and wants to provide a unified gateway to business. In the meantime, the vortal must reflect the perspectives of different communities of people: researchers and writers, librarians and scholars, etc. These communities are based on shared terminologies and taxonomies. Things get even worse when large organizations have to cope with multiple languages and cultures. This presentation gives practical solutions for compatible focus and multiplicity. It provides practical examples for multiple perspectives management (multiple taxonomies, multi-lingual tagging) to illustrate these solutions, including an AT&T case study. 


6:00 p.m. - 8:00 p.m. 
Tuesday Evening Session
Exciting Election Event [San Carlos Ballroom] 
This fun and informative event is hosted by SLA President Donna Scheeder, Congressional Research Service, Library of Congress, and former chair of the DC Democratic Party.  Join us for a live election Cybercruise of useful and fun Web sites, as well as live TV coverage of the 2000 elections, refreshments, prizes, and lots of networking. This is the place to be! 

Don't forget to vote before you come to IL2000! 


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