The International Internet Conference and Exhibition for Librarians & Information Managers
29-31 March 1999 Olympia 2 London, UK

Tuesday, 30 March 1999
Track D         Track E       Track F



This track focuses on the standards, technologies and tools that further develop, enable, refine and promote Web usage in libraries. Our Internet professionals cover topics relating to search engines, portals, Web browsers, standards, metadata, and much more.

09:00 - 10:45
D1 Search Engines and Portals
Greg Notess, Reference Librarian, Montana State University & Author of Government Information on the Internet, USA
Susan M. Stearns, Director of Enterprise Marketing, Northern Light Technology LLC, USA
Sue LaChance, InfoSeek, USA
Danny Sullivan, Editor, Search Engine Watch

Whether they are called search engines, portals or gateways, the larger the Internet becomes, the less important size is to a portals success. What matters is the quality content, relevant partnerships and personalization. Customized convenience is now the name of the game. This session looks at how the different search engines are designed, how they select sites and how many are included, how frequently they are updated, what search refinement techniques they use, and how they measure up with respect to content and customization.

10:45 - 11:30
Coffee Break in the Exhibition Hall

11:30 - 12:15
D2 New Generation Web Browsers
Lord Wodehouse, Advanced Informatics and Technical Specialist, Glaxo Wellcome, England
(by arrangement with the Institute of Information Scientists)

With the new generation of Web browsers there are many enhanced features they incorporate. This session focuses on those features of interest to information professionals, especially with respect to facilitating information retrieval from the Web.

12:15 - 14:00
Lunch Break

14:00 - 14:45
D3 Multi-Disciplinary Searching on the Web: A Closer Look
Terence K. Huwe, Director of Library & Information Resources, Institute of Industrial Relations, University of California, Berkeley, USA

Experienced digital librarians know that success in online research has always depended on a grasp of context, disciplinary boundaries and metadata.  In recent years, the growth of the Web has dramatically increased the need for good multi-disciplinary search tools. This session will examine several programs that address the challenge of multi-disciplinary searching, ranging from high-end, comprehensive products to more basic alternatives.  Whether aimed at the Web as a whole or at collections of  databases within firms or universities, they share a common goal: a single interface that searches every resource and finding aid, and provides ample opportunity for "intuitive leaps".

15:00 - 15:45
D4 Update on Standards for Web Authoring
Brian Kelly, UKOLN, University of Bath, England
Paul Nieuwenhuysen, Vrije Universiteit Brussel, Belgium
Erik Buelinckx, Professional Desktop Publisher, Belgium

Information is increasingly created, developed, and maintained on computers for distribution in the classical form of printed documents, as well as in the more modern form of hypertext/hypermedia documents accessible online through an intranet or the World-Wide Web. Therefore, a simple, cheap and efficient procedure for authoring towards the two output media would be welcome. Taking the stance that new standards will change the Web, Kelly reviews how HTML is developing and how and when standards such as XML, PDF and dynamic HTML might effect libraries and electronic publishing. Nieuwenhuysen and Buelinckx report on their experience with common, widespread and well-known PC software for authoring. They find that already a lot can be achieved, though there are some remaining problems, but they see a bright future as HTML and XML take a more prominent place in the coming generation of the common office software packages.

15:45 - 16:30
Break A Chance to Visit the Exhibition

16:30 - 17:15
D5 Brent's BRAIN: A Community Information System
Julie Zielstra, Corporate Information Officer, Brent Council, England

It is becoming increasingly important and necessary for information professionals to deal with more diverse kinds of collections and make them accessible in the digital arena. This presentation focuses on different ways to build digital collections for libraries and highlights thumbnail sketches of real live examples.


With globalization a way of life, intranets are now the information backbone for many corporations and institutions. Information that was once delivered via the telephone, fax or mail, is now instantly available electronically at all times. And who better than librarians to use their skills in making them effective communication and knowledge sharing vehicles. This track focuses on intranet librarians who share case studies of intranets in their organizations, tips and techniques, as well as lessons learned.

09:00 - 09:45
E1 Sun Microsystems Intranet: The Never-Ending Story
Cindy Hill, Sun Microsystems, USA

Intranet developments have made SunLibrary an integral part of Sun Microsystems information infrastructure. The SunLibrary staff are contributing third party and original content, and design analysis to Suns worldwide intranet. In addition, SunLibrary's own intranet is a frequently used site for market research, business and technical information. Hill shares her experiences and highlights her top ten tips for success.

10:00 - 10:45
E2 KPMGs Intranet: Case Study
Melanie Goody, Head of Library and Information Services, KPMG, England
Iain Simpson, Intranet Manager, KPMG, England

This session describes how one organisation uses an intranet to integrate and disseminate both internal and external information. It focuses on their challenges and experiences in putting content in context for UK employees, partnerships with internal and external content providers, and plans for an extranet to share information with their clients as well as extending services worldwide.

10:45 - 11:30
Coffee Break in the Exhibition Hall

11:30 - 12:15
E3 Managing Intranets in Law Firms
Anne V. Ellis, Director, Librarian Relations, West Online, USA
Linda Will, Research Center Director, Greenberg Traurig Hoffman Lipoff Rosen & Quentel, USA

Today's premier form of communication for law firms and corporate legal departments is electronic. As law firms become larger and more geographically dispersed, intranets become more valuable in providing information to attorneys and staff. Information sharing using Internet technology is the main goal of the intranet case studies described here. Our speakers look at how Internet/intranet technology is changing the way lawyers do research and how institutions compete. It emphasizes the roles librarians play in managing information on intranets and the value their firms receive, the innovative products and applications, as well as a comparison between fee-based, information sources and free Internet sites.

12:15 - 14:00
Lunch Break

14:00 - 14:45
E4 Building Virtual Communities of Professionals
David Gilroy, Client Services Director, Sift plc, England

This session focuses on the tools and techniques for building virtual communities on the Internet and on intranets as well as their impact on knowledge management. It talks about the interface between intranet and Internet activities and how a resolute focus on building virtual communities often drives successful knowledge management activities.  Real live examples from Siemens and other organisations are included.

15:00 - 15:45
E5 From Library to Knowledge Centre
Graham Beastall, Chairman, Soutron Ltd, England
Senior Industry Partner and Client

Over the last few years, there has been a revolution in the field of special library automation and this presentation looks at how emerging technologies are enabling libraries to move away from their traditional role to become pivotal centres of organisational knowledge. The discussion outlines the significant developments that have been made in corporate libraries over the past two decades. Each of these has been facilitated by advances in technology, which in turn have posed new challenges and problems for librarians. The aim of this presentation is to enable delegates to recognise relevant trends, review current operations and formulate a revised strategy in order to secure the librarys position at the heart of an organisations knowledge management programme by such means as aligning the library with an organisations intranet strategy, delivering library services to users desktops via a Web interface and widening the scope of library operations to embrace the opportunities of Web publishing.

15:45 - 16:30
Break A Chance to Visit the Exhibition

16:30 - 17:15
E6 Actionable Intelligence Using the Intranet
Mary F. McCall, Director Europe, Middle East and Africa, Dow Jones Interactive Publishing, England

In today's competitive business environment, it is critical for companies to help employees be as productive as possible. Thats why employees throughout companies must have easy access to Actionable Intelligence. Action Intelligence helps people better understand their business and keep their pulse on the competition. Companies create Actionable Intelligence from various resources from both within the organisation and external to it. The intranet provides the platform for development and distribution of Actionable Intelligence, which includes information on competition, products, and on ones own company. As such, it has become central to the business process within each organisation. McCall presents Dow Jones Interactive Publishings intranet as an example of a well-developed intranet that enables the formation, continuous creation and dissemination of Actionable Intelligence. The area of concentration will be the sales discipline and the focus will be on the intranet as a way to empower the sales team to be more informed, better equipped and thus more effective business professionals.


Worldwide there have been a large number of electronic, digital or virtual library projects which are using a wide range of alternative technologies to provide services. The challenge is to bring together new technologies, other electronic products and services already in libraries, and the traditional functions of local, physical libraries into well-organized, accessible hybrid libraries.

09:00 - 10:45
F1 The Electronic Libraries Programme (eLib): Part I

There are few, if any, examples of good practice for the hybrid library and as yet no useful model of what one should expect from an integrated hybrid library service. Both these issues are being tackled in the UK through the eLib programme in which five pilot hybrid library development projects are being funded to integrate a wide range of traditional and new library resources as seamlessly as possible. The presentations will highlight the various strands of the hybrid library concept such as its development, meeting the needs of disparate use groups, discipline specifics, technical and infrastructure issues, and implications for the institution such as management and working practice changes.

BUILDER Project: The Link, the Spoof, the Scrape and the Gentlemans Agreement...
 -Ian Upton, Technical Development Officer, University of Birmingham, England
Headline Project: All Users Are Not Created Equal! How to Decide Who Gets What from Your Hybrid Library.
 -John Paschoud, British Library of Political and Economic Science, England
AGORA Project: Specifying hybrid library requirements
 -Rosemary Russell, UK Office of Library Networking, England
 -David Palmer, University of East Anglia, England

10:45 - 11:30
Coffee Break in the Exhibition Hall

11:30 - 12:15
F2 The Electronic Libraries Programme (eLib): Part II

MALIBU Project: Managing the hybrid library for the benefit of users
 -Astrid Wissenburg, Kings College London Library, England
HyLiFe Project: Developing the hybrid library: matching delivery with expectations -Peter Wynne, Centre for Research in Library and Information Management CERLIM), Manchester Metropolitan University, England
 -Catherine Edwards, Research Associate, Dept of Information and Library Management, University of Northumbria at Newcastle, England

12:15 - 14:00
Lunch Break

14:00 - 14:45
F3 Open Sesame: Improving Access to Electronic Resources
Robin Yeates, Senior Researcher/ Centre Manager, LITC, South Bank University, England

Supported by a 30 month EU funded Candle project, the LITC is extending access to electronic journals on the university campus and beyond while cooperating and building partnerships with publishers. The centre uses software tools, such as Case Library, and provides users with a single sign-on. This case study shares experiences and lessons learned about the architecture and proxy approach, design constraints, as well as the benefits to stakeholders, including librarians managing ejournal collections, end users and publishers.

15:00 - 15:45
F4 Migrating to the Web
Norine Duncan, Curator, Art Slide Library, Brown University, USA
Lori Jargo, Webmaster, Brown University Sciences Library, USA

Moving from a stand-alone, single-user program running under DOS, Brown University's Art Slide Library now provides multi-user Web access to a catalogue of more than 90,000 slides, photographs and digital images. The presenters will share their experience migrating a database from obsolete software to FileMaker Pro, developing a Web interface for searching, and using records in the library OPAC to provide campus-wide access to visual collections. In addition, the Curator and Library Webmaster have initiated a pilot project, using an inexpensive image management program (ImageAXS Pro), to provide campus Web access to sets of licensed digital images.

16:30 - 17:15
F5 The Networked Public Library: Passing Fad or World Beater?
Chris Batt, Director of Leisure Services, London Borough of Croydon, England

Extending public library services to the community has never been more challenging, and using Croydon as a case study this session will describe the present state of public library network developments and the implications of the New Library Network project in the short, medium, and long term.

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