Session A101 — Ambient Findability
10:30 a.m. – 11:15 a.m.
Peter Morville, President, Semantic Studios

Intelligence is moving to the edges, flowing through networked computers, wireless devices, empowered users, and distributed teams. Morville searches for answers in the strange connections between social software, human psychology, convergent architecture, smart mobs, reputation economies, learning organizations, nanotechnology and literacy. He explains why the Web’s worst usability problem is people not finding what they need and explores some of today’s most promising solutions.

Session A102 — Why Google Won
11:30 a.m. – 12:15 p.m.
Rich Wiggins, Senior Information Technologist, Michigan State University

Google was born in the heady days of the Internet bubble, but Google has never behaved like a typical Internet company — or a typical Web search engine. Its founders, Larry Page and Sergey Brin, introduced Google to the world in a milieu in which one haughty portal CEO told the inventors “Our users don’t really care about search.” Google has consistently followed a paradigm of adapting search to meet each challenge, whether it be Usenet
(Google groups), Google Catalogs, Google News, or most recently, Google’s acquisition of the pioneering Weblog firm, Pyra. This session explores how Google’s unwavering devotion to a simple vision has taken it from an upstart in 1998 to the overwhelmingly dominant Web search engine on the planet. See what lessons you can learn for your library or information service.

Lunch Break
12:15 p.m – 2:00 p.m.

Session A103 — 30 Search Tips in 40 Minutes
2:00 p.m. – 2:45 p.m.
Mary Ellen Bates, Bates Information Services

Want to turbo charge your Web research? This session is jampacked with valuable tips about how to search the Web more effectively. You don’t need to be an expert to use these techniques, but even long-time researchers will learn some new tricks!

Coffee Break
10:00 a.m. – 10:30 a.m.

Session A104 — A Google Gambol: Advanced Tricks and Techniques
3:15 p.m. – 4:00 p.m.
Greg Notess, Creator, Search Engine Showdown & Reference Librarian, Montana State University

Beyond the basics of Google, play around with advanced tips and techniques that can help searchers plumb the depths of Google’s databases and find additional resources.

Session A105 — Initiating Your Search with Personalizable Portals
4:15 p.m. – 5:00 p.m.
Ran Hock, Principal, Online Strategies, & Author, The Extreme Searcher’s Guide to Web Search Engines

Are you starting on the right page? For the information you need everyday there is no better way to easily get it than by personalizing one of the general portals and making that page your “start page.” Even if you are forced to use another start page, these personalized pages are just one click away. This session looks at a selection of the major general portals (My Yahoo, My Netscape, MY MSN, and some new ones) compares them, and examines the literally hundreds of personalization choices they make available.

Session B101 — Cool Tools Update, Part 1: Client and Web-Based Tools
10:30 a.m. – 11:15 a.m.
Darlene Fichter, Data Librarian, University of Saskatchewan, & President, Northern Lights Internet Solutions Ltd.

Fichter brings more great tools to make Web development easier and library Web sites better. She provides a whirlwind tour of tools to create graphics and buttons, easy-to-use subject directories, quizzes, nifty usage reports and surveys, plug-and-play “free” content, and more! Pack your toolbox with inexpensive (or free) Web tools to put to use when you return.

Session B102 — Cool Tools Update, Part 2: The Server Side Applications and Products
11:30 a.m. – 12:15 p.m.
Frank Cervone, Assistant University Librarian for Information Technology, Northwestern University

Hop on board and look at some great server-side tools that can make a Webmaster’s life simpler. What new open-source or
lowcost tools could be used on your library Web site? Come to this action-packed session and learn what’s new, useful, and critical for having an outstanding Web site.

Lunch Break
12:15 p.m – 2:00 p.m.

Session B103 — Dreamweaver Update: 30 Tips in 40 Minutes
2:00 p.m. – 2:45 p.m.
Jillian Carroll, Senior Systems Analyst, Northern Lights Internet Solutions Ltd.
Jeff Wisniewski, Web Services Librarian, University of Pittsburgh

Check out our experts as they show off tips and tricks to maximize your use of Dreamweaver. Get the fast track on Dreamweaver MX and explore what this new product has to offer library Webmasters. Find out about creating dynamic Web sites, building pages faster, setting up templates, and more. See if you can keep up!

Coffee Break
2:45 p.m. – 3:15 p.m

Session B104 — Usability Testing: Straight from the User’s Mouth
3:15 p.m. – 4:00 p.m.
Leo Robert Klein, Web Consultant
Beth Thomsett-Scott, Chemistry and Biology Liaison Librarian, University of North Texas, Science and Technology Library

User-centered design (UCD)—both an approach and a set of techniques—is an increasingly popular way to develop online material. Leo Klein discusses how UCD was employed in the redesign of the library Web site at Baruch College, CUNY, and how techniques such as card-sorting, wire-framing, rapid iterative design, personas, and usability can be used for a multitude of projects. Beth Thomsett-Scott shares some experiences from two “real-life” Web site usability studies. Pick up tips and tricks carrying-out a Web usability study.

Session B105 — Redesigning & Repurposing Web Content
4:15 p.m. – 5:00 p.m.
May Chang, Web Development Librarian, NCSU Libraries

Find out how the NCSU Libraries Web team tackles its everexpanding public and intranet sites by reviewing and identifying groups of similarly structured content that are related to each other. The end result is consolidation, better management, and delivery of content, including research guides, course pages, WebCT pages, information literacy instruction and staff pages. The architecture is redesigned to enable content to be repurposed and delivered to points of need. Technologies used include XML, Java and Cocoon.

Session C101 — E-Books: The Third Generation
10:30 a.m. – 11:15 a.m.
MODERATOR: Donald T. Hawkins, Information Today, Inc.
SPEAKERS:
Cindy Hill, Manager, SunLibrary and HR Knowledge Management, Sun Microsystems, Inc., &
Dennis Dillon, Assistant Director, The General Libraries

E-books have traveled a rough road and are now entering their third generation. From hand-held reading devices through a major shakeout to a sustainable market, e-books have survived and are now poised to move forward as significant electronic publishing resources in the Internet librarian’s arsenal. Come to this session and hear leaders from an academic and a corporate library describe their e-book programs and the lessons they have learned along the way. The University of Texas library, a very early e-book adopter, now has an extensive collection available to its users. Dennis Dillon will discuss the experiences. Cindy Hill will tell us what the Sun Microsystems library survey discovered about ebook users.

Session C102 — Building a Library with Free Web Resources
11:30 a.m. – 12:15 p.m.
Nicholas Tomaiuolo, Associate Librarian, Central Connecticut State University, & Author, The Web Library

The existence of prominent subscription Web sites (e.g., The Wall Street Journal) and popular pay-per-view databases (e.g., Ingenta) together with the discontinuation of valuable open access indexing resources (e.g., Northern Light) and government sponsored indexing/full-text (e.g., PubSCIENCE), seems to indicate that free content is transitory. Yet the apparent instability of many free Web sites that offer reliable content to librarians and their patrons is often offset by the emergence of new resources and the relative durability of others. The Web’s mutability has positive as well as negative implications for librarians and library users. This session analyzes a cross-section of Web sites presenting free content of high usability for library patrons, including noteworthy newcomers.

Lunch Break
12:15 p.m – 2:00 p.m.

Session C103 — New-Age Navigation: Innovative E-Journal Interfaces
2:00 p.m. – 2:45 p.m.
Gerry McKiernan, Associate Professor, Science & Technology Librarian & Bibliographer, Iowa State University Library

While it is typical for electronic journals to offer conventional search features similar to those provided by electronic databases, a select number have also made available higher-level access options. This session reviews several novel technologies and implementations that creatively exploit the inherent potential of the digital environment to further facilitate use of e-collections, speculating on the functionalities of next-generation e-journal interfaces that are likely to emerge in the near future.

Coffee Break
2:45 p.m. – 3:15 p.m

Session C104 — Cool Tools for Librarians and Information Managers as Digital Publishers
3:15 p.m. – 4:00 p.m.
Gail Dykstra, Dykstra Research
Tracey Friesen, Manager of Information Services, American National Standards Institute (ANSI)
Marcia Olmsted, Senior Product Planner, Content Development & Delivery Group, Microsoft Corporation
Catherine Candee, Director of Scholarly Initiatives, California Digital Library

What are some cool tools you can use to publish digital content to an institution's intranets or to its external users? How can technology tools, people and processes enable publishing for libraries and information services? How can commercial products be scaled to make them affordable and usable within information services? Friesen focuses on a low-cost PDF publishing program that must meet the requirements of numerous vendors, suppliers, and customers. Olmsted shares experiences about how Microsoft combines tools and best practices to publish content from 100's of authoring groups to the 3rd largest web site in the world. Candee highlights some new and cool technology tools for publishing that scale from small-budget operations to large publishing functions.

Session C105 — Power Tools for Digital Libraries
4:15 p.m. – 5:00 p.m.
Lillian Gassie, Head, Technical Services & Systems, &
Shannon Robalino, Digital Library Assistant, Naval Postgraduate School
Daniel Mack, Humanities Librarian, &
Ashley Robinson, Gateway Librarian, Penn State University Libraries

How does one quickly create a digital repository with limited resources, offer features like Web-based administration, resource editing, and searching while meeting current digital library standards like OAI-PMH, Dublin Core, and RSS? Gassie discusses the challenges of creating a digital library to support a new homeland security curriculum and the tools used. The second presentation describes a collaborative digital outreach program for student athletes and the digital tools used to create a new community of learners.

Session D101 — Internet Health Is Everywhere: A Portrait of America’s E-Patients
10:30 a.m. – 11:15 a.m.
Lee Rainie, Director, Pew Internet & American Life Project

Interest in online health resources went from 50 million Internet users in 2000 to 73 million in 2002. This session highlights results of a recent survey in which 80 percent of adult Internet users (about 94 million people over the age of 18) say they have researched at least one of 15 specific health topics. In addition, while one in four e-mail users has exchanged health-related e-mail with friends or family, the survey reports that just 7 percent have exchanged e-mail with a doctor—a top items on e-patients’ wish lists, along with free access to medical journals and better search tools.

Session D102 — Public Health Emergencies
11:30 a.m. – 12:15 p.m.
Sandra Kendall, Mt. Sinai Medical Center
Kay Crandall, Oklahoma City National Memorial Institute for the Prevention of Terrorism
Donna Scheeder, Congressional Research Service, Library of Congress

Finding emergency information during a crisis is tricky, when communication lines are busy, stress levels are high, and there is no time to think. Finding and disseminating the best and latest information can also be a challenge. Come see how folks have done it in Toronto, Oklahoma City, and Washington, D.C., as well as the tools they have used, and the strategies for being part of an emergency team.

Lunch Break
12:15 p.m – 2:00 p.m.

Session D103 — Health Information on the Internet
2:00 p.m. – 2:45 p.m.
Jo-Ann Benedetti, Consumer Health Librarian, Crandall Public Library
Micki McIntyre, UMDNJ HealthyNJ Librarian
Elisabeth Jacobsen, Trinitas Hospital

Jo-Anne Beneditti provides a generous review of quality consumer health Web sites, as well as hints on critiquing health information and listings of multicultural and multilingual sites. Micki McIntyre focuses on alternative medicine information, how to discriminate between the empty promises and the real thing, and how to locate the quality information from the best sources. Elisabeth Jacobsen tackles touchy bioethical issues such as cloning, stem-cell research, and fetal testing and provides
strategies for telling the biased from the unbiased with the best sites for quality information.

Coffee Break
2:45 p.m. – 3:15 p.m

Session D104 — Health Information on the Internet (continued)
3:15 p.m. – 4:00 p.m.

Session D105 — PDA/Wireless/Tablet Technologies: Experiences, Tips, Next Steps
4:15 p.m. – 5:00 p.m.
Denise Watkins, Trainer, Education and Support, Information Management, GlaxoSmithKline Pharmaceuticals R&D
Sandra Kendall, Mt. Sinai Medical Center

PDAs have quickly been adopted in the medical community to provide quick drug reference & common medical texts, track patients, and perform medical calculations, and more. This session discusses possible services for the library; reviews PDA case studies and provides valuable information on free and low cost software designed to capture and view Web pages and other files on Palm OS and Pocket PC handhelds.