9:45 a.m. - 10:30 a.m. 
Coffee Break—A Chance to Visit the Exhibits 

Track A • IP Institute: Intranet Librarians in Action 
The second day of the institute focuses on the activities, experiences, challenges and learnings of information professionals working with intranet technology. 
Moderated by Julia Peterson, Information and Knowledge Management 

Session A201 
10:30 a.m. - 11:15 a.m. 
Content Management for Intranets 
Howard McQueen, CEO, McQueen Consulting, USA 
This session highlights the key strategies and tools for managing content so that it can be easily entered, found, reused and displayed in innovative portal and dashboard interfaces. It covers such topics as information architecture, automated taxonomy development, content classification and content personalization. Attendees will also see a best-of-breed suite of intranet applications that are being referred to as “Intranet Killer Applications.” 

Session A202 
11:30 a.m. - 12:15 p.m. 
Intranet Toolkits: Snap on Your Toolbelts! 
Bonnie Burwell, Burwell Information Services 
Major content vendors such as Factiva, LEXIS-NEXIS and Dialog are offering intranet toolkits — software applications designed specifically to facilitate the integration of external content into an intranet. In this overview, Burwell describes and compares the toolkits from these and other major content vendors, discusses the selection criteria for those considering a toolkit, and examines the future directions for these products. Designed especially for those currently responsible for or investigating the integration of external content into their organization's intranet, this session provides assistance in making selection decisions and in keeping abreast of major developments in this area. 

12:15 p.m. - 2:00 p.m. 
Lunch Break—A Chance to Visit the Exhibits 

Session A203 
2:00 p.m. - 2:45 p.m. 
E-Mail Alert Services & the Intranet 
Sandy Schlosser, Research Librarian & Infocenter Webmaster, Consumers Union 
At Consumers Union, best known for its publication Consumer Reports, the Information Center has proactively initiated the responsibility of keeping all of the organization’s staff informed about relevant trends, new products, possible partners and competitors by developing e-mail alerts which are sent out on a daily or weekly basis. Due to the broad scope of products tested as well as the ever-changing consumer issues monitored by Consumers Union, the alert services range from the simple, such as the monitoring of daily headlines, to the complex. Abstracts and links to articles from trade journals, e-journals, and other publications in areas such as textiles and chemicals, cars, food, travel and e-commerce make up the bulk of the content for each alert. Designed to identify, review and alert CU staff to news on topics of interest to the organization as a whole or to individual departments and teams, all alerts have a corresponding database accessible through the corporate intranet that can be searched by date or keyword. News items are added throughout each day, and staff can run a report at any time to obtain the latest additions or to scan news from prior days. This presentation looks at the role e-mail (or push) alerts play in knowledge management at Consumers Union, explains the technology behind our alert services, and describes the steps for setting up e-mail alerts tailored for your business or organization using the CU alerts as a demo. 

Session A204 
3:00 p.m. - 3:45 p.m. 
Intranet Librarians in Action 
Steven Anderson, JD, MA(LS), Librarian, Gordon Feinblatt Rothman Hoffberger & Hollander, LLC 
If content is king and stickiness keeps ‘em coming back for more, then join us for a series of presentations from information professionals in the trenches.  Learn how they identified and selected content for their intranets, how they partnered with groups inside and outside their organizations, and how they implemented intranet applications for their enterprises. 

3:45 p.m. - 4:15 p.m. 
Coffee Break—A Chance to Visit the Exhibits 

Session A205 
4:15 p.m. - 5:00 p.m. 
Continuation of Session A204 
 

Track B • iContent 
The second day of the iContent stream focuses on electronic content which is being integrated by information professionals and which is being stored, manipulated and delivered using Internet technologies. Some people call it eContent but we're calling it iContent because information professionals are so integral to the content integration process! 
Moderated by Stephen Abram, VP, Micromedia, an IHS company 

Session B201 
10:30 a.m. - 11:15 a.m. 
Library to Go: eResources, Distributed Learners & Intelligent Interlinking 
Julie Fore, Systems Administrator, Indiana University, Ruth Lilly Medical Library 
Melba Tomeo, Instructional Material Center Librarian, Bailey Library, Slippery Rock University 
Jane Smith, Government Documents and Resource Sharing Services Librarian, Slippery Rock University 
It seems like every vendor is developing a mechanism for linking from its system to other resources on the Web. Should you be interested in these new services? How ready are you to take advantage of them? The first presentation introduces the concept of e-resource interlinking and its benefits to your users, describes some of the steps to take before starting on any interlinking project, and discusses who might benefit from looking into a vendor-neutral system. The second presentation focuses on the customization of full-text journal databases to create electronic reserves, online reading rooms by academic discipline, course assignment pages, and topic rooms, presenting full-text journal articles on various themes. It describes which vendor databases feature persistent or durable URLs and how to access and use these resources. Step-by-step procedures for implementing durable URLs in ProQuest, EBSCOhost, and InfoTrac are demonstrated. 

Session B202 
11:30 a.m. - 12:15 p.m. 
Digitizing Legacy Materials: Trends & Issues 
Czeslaw Jan Grycz, CEO and Publisher, Octavo 
Bruce Heterick, Director for Library Relations, JSTOR 
What does it take to quickly locate, pinpoint, capture, and transfer electronic content? To start with, it has to be in digital form and much of the world's resources are not currently in electronic form. The first speaker discusses digital imaging and preservation, making high- resolution, state-of-the-art digital images of rare books, manuscripts and other materials. He looks at high-end digital publishing, where visualization and navigation are as important as content, and illustrates with examples of digitized materials from the Rare Book Room of the Library of Congress, the Folger Shakespeare Library, the Bridwell, and other British libraries.  He also discusses the challenges including collaboration, metadata, the management of an image tank, as well as the technical nuances. The second speaker describes JSTOR, the digitization of retrospective materials, and the usage data collected to date. He notes some very interesting trends. 

12:15 p.m. - 2:00 p.m. 
Lunch Break—A Chance to Visit the Exhibits 

Session B203 
2:00 p.m. - 2:45 p.m. 
Thinking About the Unthinkable: The Digital Library of Congress 
Rich Wiggins, Senior Information Technologist, Computer Laboratory, Michigan State University, & Author and Lecturer on Internet Topics, Netfact.com 
An IBM ad campaign posed the question “How many Libraries of Congress per second can your software handle?” Savvy builders of digital libraries cringed; digitizing over 110 million items is not planned and is not practical. Yet the rise of full-text databases and of the ebook raises patron expectations. This presentation asks “what if” libraries (from LoC to research to corporate to public) were fully digital? How much work would it take? What would the implications be on servers, on internal networks, on the Internet? Could a unified catalog, search engine, and full-text delivery system be devised? Would broadband access become essential for patrons? What role would XML play? Do peer-to-peer models à la Napster fit the problem? 

Session B204 
3:00 p.m. - 3:45 p.m. 
eBooks: Library Experiences 
Susan Gibbons, Electronic Book Project Director, LSTA Grant & Digital Initiatives Librarian, University of Rochester 
Our speaker presents the trials and tribulations of integrating portable ebook readers into the different types of libraries. Entering into the project it was anticipated that patrons would respond negatively to the idea of leisure reading from a screen. However, the initial results of the LSTA-funded evaluation project suggest that lack of patron interest is not a valid reason for libraries to shy away from the ebook format. What did surface as a justifiable rationale for hesitation is the current incompatibility of ebook readers to the needs of libraries. Come hear the speaker's experiences and suggestions for the future. 

3:45 p.m. - 4:15 p.m. 
Coffee Break—A Chance to Visit the Exhibits 

Session B205 
4:15 p.m. - 5:00 p.m. 
Building Digital Collections: eJournals and eImages 
Jaquelina Alvarez, Associate Academic Librarian, College Library 
Sue Dentinger, Senior Technology Librarian, Library Technology Group 
Lee Konrad, Digital Initiatives Coordinator, General Library System 
- All University of Wisconsin/Madison 
Laurie Stackpole, Chief Librarian, Ruth H. Hooker Research Library, Naval Research Laboratory 
The first presentation discusses the administrative, technical and organizational issues related to the development of the Campus Image Database Project, a component of the UW-Madison Digital Library. It looks at establishing the technical infrastructure, developing clear guidelines and procedures to bridge the gap between the technical infrastructure and database contributors, selecting appropriate metadata schemes and mapping them to MARC. The second presentation discusses a unified system for integrated searching of diverse information resources through desktop access in multiple locations. It covers the design of a generic import and conversion process that integrates and dynamically manages the entire workflow and shares experiences and tips for others embarking on this type of project. 
 

Track C • Systems: Wireless 
This second day of our Systems stream focuses on the exciting new world of wireless. Although currently only 5 percent of colleges in the U.S. are fully wireless, they are certainly starting to embrace this technology just as other parts of America are too. This track provides case studies of libraries in many different environments which are utilizing new technology to deliver services and shares experiences and learnings. 
Organized by Bill Drew Jr., Associate Librarian, Systems/Reference, SUNY Morrisville College Library 

Session C201 
10:30 a.m. - 11:15 a.m. 
Extending Library Services with Wireless Networking 
David P. Whelan, Director, ABA Legal Technology Resource Center 
The use of wireless networking for laptop and hand-helds (PalmPilots, PDAs, etc.) can extend the technology reach of libraries and their service offerings. This session provides an introductory explanation of wireless technology, how it works, as well as a snapshot of what the technology offers in comparison to wired networks. It then looks at the technological considerations relating to the delivery of information to these mobile patrons, including security, content creation, and other issues raised in libraries currently using wireless technology. It closes with a look to the future of wireless technology, including Bluetooth and Hiperlan standards, and what developments managers and directors will need to anticipate. 

Session C202 
11:30 a.m. - 12:15 p.m. 
Library Service Delivery & Wireless 
Denise Watkins, Information Analyst and Reference Librarian, Smithkline Beecham Pharmaceuticals Research and Development 
Nancy Carroll-Klein, Senior Information Analyst, Smithkline Beecham Pharmaceuticals Research and Development 
First we brought information to the desktop of the end users. Now, in our increasingly mobile workplace, more and more work is done away from the desktop and even the laptop. The exploding popularity of hand-held/personal digital assistants and other small wireless devices have made it possible for information to be portable and delivered in real time. This paper will focus on information delivery using hand-held computers using the Palm operating system.  We explore the use of such hand-held devices to provide a set of stable ready-reference tools to corporate information users, away from the desktop, and to deliver realtime business critical alerts and personalized current awareness information. Is this a viable alternative in information delivery? Are there software tools and reputable content sources that can facilitate the provision of such information? 

12:15 p.m. - 2:00 p.m. 
Lunch Break—A Chance to Visit the Exhibits 

Session C203 
2:00 p.m. - 2:45 p.m. 
Wired or Wireless for Success: Technology, Partners, Learnings 
John Taube, Director, Allegany County Library System 
Allegany County Library System (ALLCONET) has created a wide-area network using a system of wireless Ethernet microwave antennae that connects all of its branches to its automated library system and provides public access to the Internet. This session focuses on the cooperative partnerships and other key components necessary for implementation in a wide area wireless network. It describes the services for its many client groups and shares their experiences and learnings. 

Session C204 
3:00 p.m. - 3:45 p.m. 
The Wireless Student In or Out of the Library 
Wilfred (Bill) Drew Jr., Associate Librarian, Systems/Reference, SUNY Morrisville College Library 
This session looks at how one library adapted to wireless and other laptop users. It provides an overview of the college network and computing infrastructure, the IBM ThinkPad University program, and background information gleaned from surveys of the student body. New services are highlighted, including changes in library instruction. 

3:45 p.m. - 4:15 p.m. 
Coffee Break—A Chance to Visit the Exhibits 

Session C205 
4:15 p.m. - 5:00 p.m. 
Wireless World 
This interactive session combines panel and audience ideas and experiences to envision a brave new wireless world for libraries. Come join the fun! 
 

Track D • WebWizards' Symposium: Structures & Tools 
The second day of this stream looks at some of the structures and tools necessary to support our Web environment — metadata, specialized vocabularies and taxonomies. Join us for some stimulating discussions about the foundations underpinning our wired world. 
Moderated by Nancy Nelson, Nelson Associates 
 

Session D201 
10:30 a.m. - 11:15 a.m. 
Is There a Future for Dublin Core and Metadata in a Practical World? 
Martin R. Kalfatovic, Digital Projects Librarian, Smithsonian Institution Libraries 
Suzanne C. Pilsk, Cataloguer, Smithsonian Institution Libraries 
This presentation covers the use of metadata imbedded into Web sites and the affect or lack of effect it has on organizing Web materials. Specifically, it looks at some of the top search engines and their use, misuse, or avoidance of the metatags. An overview of locally mounted search engine software, which uses metatags, is included. The focus is on Dublin Core as it has been adopted by NISO and the library community’s extension of the elements. A question to be posed by the session — Is there a future for Dublin Core and metadata in a practical world? 

Session D202 
11:30 a.m. - 12:15 p.m. 
Lessons Learned Developing a Specialized Controlled Vocabulary for a Web Database at NAL 
Stuart Gagnon, Librarian, Water Quality Information Center (WQIC), National Agricultural Library (NAL) 
Joseph Makuch, Acting Team Leader, Natural Resources and Rural Information Team and Coordinator, Water Quality Information Center, National Agricultural Library 
When developing a new database for the Internet, especially one based upon Dublin Core standards (now, NISO Z39.85), it’s necessary to select a formal classification scheme or controlled vocabulary to make the database more useful. When the database topic is not fully described by existing resources, database developers must create a unique thesaurus or similar tool. This is being done with a prototype, bibliographic database of online water quality documents in development at the National Agricultural Library (NAL). Staff from the Library’s Water Quality Information Center are working with other librarians and subject specialists to develop a thesaurus useful to all levels of users of this database. The collection contains papers, reports and other information from a variety of sites around the Web on the subject of water quality and makes them available from one place. This session discusses the database structure, the thesaurus development process and linkages with other NAL projects to illustrate the lessons learned. It shares suggestions for others working with these issues and challenges. 

12:15 p.m. - 2:00 p.m. 
Lunch Break—A Chance to Visit the Exhibits 

Session D203 
2:00 p.m. - 2:45 p.m. 
Taxonomies: Hidden but Critical Tools 
Rachelle Linner, Northern Light Technology Inc. 
Marjorie Hlava, Acess Innovations, Inc. 
This session looks at the processes and tools necessary for taxonomy creation —from defining meaningful categories to using automatic document clustering techniques — and how to build a carefully crafted content map to enhance your users’ search experience and enable you to uncover hidden themes in existing data. Panelists share their knowledge, experiences, and tips for getting the most out of taxonomies. 

Session D204 
3:00 p.m. - 3:45 p.m. 
Continuation of Session D203 

3:45 p.m. - 4:15 p.m. 
Coffee Break—A Chance to Visit the Exhibits 

Session D205 
4:15 p.m. - 5:00 p.m. 
Creating New Services & Opportunities Through Web Databases 
Paul T. Adalian Jr., Assistant Dean for Information and Instruction, Kennedy Library, California Polytechnic State University 
Judy Swanson, Multimedia Specialist, Kennedy Library, California Polytechnic State University 
As libraries move from a print-based to an online environment, locally developed Web databases using powerful database programs, like Oracle, with Java librarians have the opportunity to create new and innovative services. These programs can expand and enhance the library's leadership role within the digital teaching environment. Going beyond static Web page development provides a series of advantages to both the library staff and end users. Data entry and editing requires no knowledge of HTML, and the data is available immediately, eliminating the most time-consuming part of maintaining a Web site. The need to transfer files to the server, another time-consuming and potentially troublesome area, has also been removed. This session provides details about creating databases that make it easier and efficient to maintain the library's Web site in addition to offering indexing to locally held files and collections, databases that enable students and faculty to create personalized pages without having any knowledge of HTML, and databases that provide services and support to librarians.