| FEATURES
|
How We Wrote a Policy on Handling
Complaints About Offensive Computer Displays
The Internet is a useful tool, but it does come with some
complications. For example, what do you do when a patron
or library staff member is offended by a display that someone else is viewing on a public computer screen? Finding the
right balance between freedom and protection when dealing with complaints can be a bit like walking a tightrope, as this librarian discovered.
by Jerilyn Marshall
|
Page 12 |
Molding Effective Internet Policies![[Full Text]](../ft.gif)
After moving into a renovated facility that had 50 new computers,all with Internet access, this library's staff members realized they would need to reshape their existing, general Internet
policy. They pulled together examples of other libraries'
guidelines, and these, along with the existing policy, became their "raw materials." From them, they crafted a well-defined, flexible policy and workshops for staff and the public.
by Cynthia K. Richey
|
Page 16 |
Diving into the Deep Waters of
Information Technology Support
Policies are great, and they can be very
helpful. But, believe it or not, sometimes you can live without them! Here's the story of a new library technology
job that was created and filled with no policies in place, and no job description. This author, who took that open-ended
position, decided to dive right in. She and her managers found that they really could make things up as they went along.
by Felicia D. Vereen
|
Page 22 |
| COLUMNS
|
The
View from the Top Left Corner
The Next Big Thing:
Super-PDAs Do It All
by Michael
Schuyler
|
Page 28 |
Online Treasures
Useful Resources for
Writing Library Policies
by Janet L. Balas
|
Page 30 |
Building Digital Libraries
Enforcer of Web Policies
by Donna Stevenson
|
Page 34 |
Techman's TechPage
Writing a Library Training Policy
by D. Scott Brandt
|
Page 37 |
| DEPARTMENTS
|
Editor's
Notes
Dealing with Policies
by Kathy Dempsey
|
Page 6 |
| Newsline |
Page 8 |
Newsline
Reports
CIPA Arguments Heard in Philadelphia District Court
by
Elisabeth Winter
|
Page 10 |
| People &
Places |
Page 40 |
| ADVERTISING
|
| Library Tech Connection
|
Page 54 |
| Index
to Advertisers
|
Page 55 |
•
VOLUME 22, NUMBER 6 — June 2002 •