Current KM Capabilities
Beyond Hierarchical Filing and Free-text Search
l Human managed content structuring
Structures can be …
Directly related to the business
Managed with unique values
Orthogonal, crossed and combined
Managed, dynamic, just-in-time
Search engines can retrieve based on structures
Expand queries by fuzzy search, concept and thesaurus
l Infrastructure-independent presentation
Catalogs can be separate from content storage
Search engines can be separate from Catalogs
Presentation can be separate from engines
Security can be separate from all the above