Once again the hazy days of summer have quickly passed and we all find ourselves in the work-crazy days of autumn. No matter how hectic your days, though, set some time aside to read this issue. Three authors were very busy over the summer preparing articles packed with news, ideas and learnings. Maintaining her track record for investigating content vendors' intranet solutions, Bonnie Burwell turned her attention to Northern Light's services and applications and has written an overview and case study. Tom Reamy, Information Architect at Charles Schwab, looked at the evolutionary process of moving information architecture to knowledge architecture and the resulting cost savings and productivity gains. Your reading can begin right now, with Darlene Fichter's review of the Intranets 2001 Conference in which she's summarized its key highlights. We now turn the issue over to these learned authors. Enjoy.

Rebecca and Jane
rebecca@dysartjones.com
jane@dysartjones.com
 

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