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| FEATURES |
Credit Rating Agencies: The Basics for Business Research 
By Janet Hartmann
|
Page 14 |
 Research Rivals: Microsoft, IBM, and Google
By Barbie E. Keiser
|
Page 22 |
Open Source Search: Clarity or Confusion?
By Stephen E. Arnold
|
Page 28 |
Learning the Language
By Marydee Ojala
|
Page 32 |
Micropublishing: Helping Your Community Tell Its Stories
By Walt Crawford
|
Page 39 |
| COLUMNS |
On the Net
Searching in Disguise
Greg R. Notess |
Page 43 |
InfoLit Land
Personalization and Information Literacy
William Badke |
Page 47 |
The Dollar Sign
Industrial Duty Industry Research
Marydee Ojala |
Page 50 |
EBook Buzz
University Presses and Ebooks: A New Horizon
Sue Polanka
|
Page 53 |
Control-Shift
Web Development Best Practices
Darlene Fichter and Jeff Wisniewski
|
Page 57 |
| Hardcopy
Deborah Lynne Wiley
|
Page 61 |
Online Spotlight
Does Information Want to Be Free?
Mary Ellen Bates
|
Page 64 |
| DEPARTMENTS |
HomePage
Weathering the Storms of Filters and Walled Gardens
Marydee Ojala
|
Page 5 |
Industry News
Compiled by Suzanne Sabroski |
Page 6 |
Search Engine Update
New Search Features, Developments, and Content
Greg R. Notess |
Page 13 |
| Index to Advertisers |
Page 63 |
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