Wednesday, May 13 —
Track A
Track B
Track C
Track A
Track B
Track C
For today's information professional, change is relentless and
uncertainty is a constant companion. New technologies, information
sources, and business relationships come and go with alarming
frequency. But through it all, and despite widespread and premature
reports of their demise, information professionals are still standing
and still serving their clients, although sometimes in very different
ways than before.
Enjoy some coffee and danish while Ron Dunn ruminates on the
current state of the profession and where it is headed.
Search engines have become a household software service. There
are three categories of "search and retrieval services" today: (1)
keyword services that query Web pages and various free and for-fee
services; (2) value-added services with Boolean operators and some
natural language functions (with costs subsidized by advertising or
the user); and (3) demonstration systems that present visualization,
artificial intelligence, or other advanced techologies. The rapid
technical developments in Web pages with Java, ActiveX and other
controls make automated services somewhat paradoxical. On one hand,
they offer a large amount of information. On the other, the various
branded services exclude millions of pages because the spiders cannot
penetrate certain sites. On the horizon are next-generation search
engines that will raise the technical standards for search and
retrieval on the Internet and within Intranets: IBM's Grand Central
Station uses Java to build intelligent indexes of sites and a diverse
range of content; Excite's Jango can index different types of
relational and other database structures; and Manning & Napier's DR
LINK natural language engine provides graphic visualization of the
search results.
The field of Information Retrieval has made great strides in
improving the quality of information retrieved in response to
individuals queries. However, given the current state of information
overload, a truly useful information-providing system needs to do much
more than this. A truly useful system must not only retrieve and rank
by relevance the most relevant documents, but it must provide the
means whereby users can view and evaluate the relevance of these
documents quickly without reading every retrieved document. Software
solutions will be discussed by Elizabeth Liddy. Paul Jacobs will
discuss new tools that help people find information. Such critical new
software technologies include advanced data extraction technologies,
automatic indexing, clustering, and visualization and discovery. Susan
Feldman will discuss the Internet Search-off project in which Internet
searching is compared to traditional online searching.
Researchers at the University of Tennessee observe how users
interact with the Web resources by capturing their interaction
processes. The purpose of the study is to understand user behavior in
information retrieval on the Web and to suggest principles for
effective user-Web interfaces. A study at the University of North
Texas addressed the problem of learning more about the types of
information people seek and how they use the WWW to find information
and reports the results regarding why users search the WWW. A project
at the University of Southern Mississippi studied citation and
semantic indexing to analyze the fundamental problem existing in
citation and semantic searches — the "psychological relevance"
approach was used.
It is now possible to customize systems by selecting a preferred
configuration from a variety of interfaces and search engines. Users
can change how they interact with information systems depending on
their individual preferences and abilities, or depending on the
information tasks on which they are working. Bryce Allen investigated
the ways in which users completing different tasks, and possessing
different individual characteristics, require different search system
design features for optimal search success.
Automatic relevance feedback (RF) is an information retrieval
system mechanism which is increasingly becoming available to users of
commercial online systems. Colleen Cool provides a theoretical account
of relevance feedback as a process of communication between users and
information retrieval (IR) systems, and then presents results of an
empirical study which support the theoretical ideas.
Soo Young Rieh reports on a study of user-librarian interaction
within the context of end-user searching. The data were collected by
observing user-librarian interactions and by interviewing a user and a
librarian. Five different types of user-computer-librarian
interactions were identified, which account for the diverse patterns
of these triadic interactions and their outcome in the end-user online
searching environment.
The Library of Congress Experimental Search System (LC/ESS)
introduced a novel search approach combining natural language
searching with Boolean, proximity and positional operators. Pter
Jacs" reviews the pre-search filtering criteria and post-search aids
of ESS, and makes recommendations to enhance the options for both the
pre-search filtering and post-search LCSH term selection. What kind of
relationship exists between the newly-developed Internet search
services and the well-established online database industry? Will they
become serious competitors in the field? Heting Chu proposes to answer
the above questions by comparing the two in cost, database
composition, search capability, retrieval performance, output option,
user effort, and other aspects.
If a picture is worth a thousand words then finding it must be
highly valued. Web-site and Web-wide search engines that can search by
various attributes of images (content, format, pattern, color) are
reviewed and demonstrated.
Audio and video files are populating an increasing number of Web
sites in an increasing variety of formats. Search engines that help
you find audio and video clips are reviewed and demonstrated.
The latest audio and video formats, software plug-ins, helper
applications and built-in browser features significantly enhance the
playback quality of images, audio and video files. The session
discusses and demonstrates the latest and best in multimedia software
such as FlashPix, RealPlayer, AudioActive, MovieCD, Liquid Audio, MP3,
VivoActive, and Microsoft NetShow.
The session discusses the impact of the major hardware components
on the multimedia experience of CD-ROM and World Wide Web users. It
reviews the pros and cons of the hardware options (MMX, Pentium II and
compatible processors, bare bones DVD-ROM drives and DVD-ROM kits,
ultra fast CD-ROMs, 56K modems, cable modems, ISDN adapters,
MPEG/Dolby decoders, etc.).
Gregory Crawford will examine issues and implications for the
library of providing CD-ROM and online resources, especially Web-based
ones, to library customers. Among discussion items will be comparative
coverage, stability of software, hardware needs, infrastructure,
training, etc.Tula Giannini will discuss the three published versions
of a French exhibition catalog (CD-ROM, WWW and print) and will
address issues of media and format, and user interface versions via
projected laptop. She will also discuss implications of a free WWW
version CD-ROM and print versions and implications for the future of
exhibition catalogs.
Leading providers of strategic business information for corporate
Internets and intranets share their views of distributing critical
information throughout organizations. Their business perspectives will
assist librarians in planning future strategies for information
distribution.
The corporate desktop is becoming the latest battleground for information vendors. Traditional vendors, such as Lexis-Nexis, Dialog, and Dow Jones are developing new Internet and intranet products designed to expand their franchises from the corporate information center to the desks of knowledge workers. Simultaneously, new vendors, such as Desktop Data, Individual Inc., and WavePhore are also trying to use new technologies to reach knowledge workers. Where does this leave information specialists?
This session focuses on how Lehman Brothers keeps pace with the
technical and business strategies related to new technologies
including how it applies this technology in the organization, how it
gains support for the system, how they provide access to all the
members of the company, as well as their plans for the future. Willner
shares his strategies and lessons learned.
World trade centers are shopping centers for international
business located in virtually every part of the globe. The World Trade
Center Association promotes the growth of world trade centers and
develops inter-world trade center cooperative programs. WCTA Online
permits members and subscribers to access trade opportunities in 97
countries. This session shares some of the tips and learnings from
WCTA's formation of the necessary infrastructure, product development
and marketing of this system.
Management wrestles with the dilemma of intelligently selecting
from all the information that is currently available. The
Internet/intranet discussion of who gets the information, who pays for
it, and why do we need all of it is being held at firms throughout the
world. Information professionals must convince upper management of
what is needed and determine what they are willing to spend for it.
Case studies will be provided.
9:00 a.m. - 9:45 a.m.
• Trianon Ballroom (3rd Floor) •
Opening Plenary Session
Search Engines: Lost and Found in Cyberspace
Chair: Martha E. Williams, University of Illinois
Stephen Arnold, Arnold Information Technology (AIT)
Track A
• Beekman Parlor •
Search Engines and Internet Searching
10:00 a.m. - 11:00 a.m.
A-1 Session:
Search Engines
Chair: Ev Brenner, Consultant
Search Engines for Intranets
Nina Platt, Consultant
Search Engines: The New Generation
David Evans, CLARITECH Corporation
11:15 a.m. - 12:15 p.m.
A-2 Session:
Tools for Search and Retrieval
Chair: Ev Brenner, Consultant
Beyond Retrieval
Elizabeth D. Liddy, TextWise/MNIS
Browsing vs. Surfing: The Next Generation Search and Retrieval
Paul S. Jacobs, IsoQuest, Inc.
Internet Search-Off
Susan Feldman, Datasearch
12:15 p.m. - 1:45 p.m.
Lunch Break - A Chance to Visit the Exhibits
1:45 p.m. - 2:45 p.m.
A-3 Session:
Research to Aid Web Searching
Chair: Tefko Saracevic, Rutgers University
An Exploration Study of Users' Interaction with the World Wide Web Resources: Information Skills, Cognitive Styles, Affective States, and Searching Behaviors
Peiling Wang and Carol Tenopir, University of Tennessee Knoxville
Users Searching Behavior on the Excite Web Search Engine
Amanda Spink, Judy Bateman, & Bernard J. Jansen, University of North Texas
Cognitive Relevance In Citation Index and Citation-Semantic Searching: Antibiotic Resistance
Jian Qin, University of Southern Mississippi
3:00 p.m. - 4:00 p.m.
A-4 Session:
Research to Improve Web Searching
Chair: Nick Belkin, Rutgers University
Customizing Information Systems for Individuals and Tasks
Bryce Allen, University of Missouri, Columbia
Enhancing Information Retrieval: Relevance Feedback as User-System Communication
Colleen Cool, Queens College
User-Computer-Librarian Interaction in End-User Online Searching
Soo Young Rieh, Rutgers University
4:15 p.m. - 5:15 p.m.
A-5 Session:
Internet/Online/CD Searching and Output Ranking
Chair: Ron Rice, Rutgers University
Post-search Aids for Relevance Ranking of Results by the User in the Experimental Search System of the Library of Congress
Péter Jacsó, University of Hawaii
Internet Search Services vs. Online Database Services
Heting Chu, Long Island University
Track B
• Sutton Parlor North •
CD-ROM, Online and Multimedia Databases
10:00 a.m. - 11:00 a..m.
B-1 Session:
How to Find Multimedia Content on the Web: Images
Searching for Images
Péter Jacsó, University of Hawaii
11:15 a.m. - 12:15 p.m.
B-2 Session:
How to Find Multimedia Content on the Web: AV
Searching for Audio and Video
Péter Jacsó, University of Hawaii
12:15 p.m. - 1:45 p.m.
Lunch Break - A Chance to Visit the Exhibits
1:45 p.m. - 2:45 p.m.
B-3 Session:
What Software and Hardware Do You Need for the Multimedia Experience: Software
The Software Side of Multimedia
Péter Jacsó, University of Hawaii
3:00 p.m. - 4:00 p.m.
B-4 Session:
What Software and Hardware Do You Need for the Multimedia Experience: Hardware
The Hardware Side of Multimedia
Péter Jacsó, University of Hawaii
4:15 p.m. - 5:15 p.m.
B-5 Session:
CD-ROM and Other Media
Chair: Donald T. Hawkins, InfoResources Corporation
CD-ROM versus Online: Issues and Implications for Libraries, Librarians and Library Patrons
Gregory A. Crawford, Penn State Harrisburg
An Exhibition Catalog Celebrating the New Bibliotheque Nationale de France, from the Real to the Virtual: Comparing CD-ROM, WWW and Print Catalogs
Tula Giannini, Catholic University
Track C
• Sutton Parlor Center •
Wall Street Online
With the heavy demand for instaneous information on Wall Street,
the Internet and web technology has provided these financial
organizations with key tools for enhancing their business. This track
focuses on online financial information, intranets, strategies, and
case studies of successful firms on the street. Organized and
moderated by Michael L. Gruenberg, Senior Vice President, Oxford
Analytica.
10:00 a.m. - 11:00 a.m.
C-1 Session:
Content & Intranets
Brad Singer, NewsEdge Corporation
Andrew Nibley, Reuters New Media
Gary Mueller, Internet Securities
11:15 a.m. - 12:15 p.m.
C-2 Session:
New Technologies for Corporate Desktops
Lee Greenhouse, Greenhouse Associates, Inc.
Daniel Hoogterp, Retrieval Technologies, Inc.
Maureen Fleming, The Gartner Group
Dan Schimmel, OneSource Information Services, Inc.
12:15 p.m. - 1:45 p.m.
Lunch Break - A Chance to Visit the Exhibits
1:45 p.m. - 2:45 p.m.
C-3 Session:
Integrating Business Information into the Organization: Lehman Brothers Case Study
Rich Willner, Tom Fearon, and Ric Riccomini, Lehman Brothers
3:00 p.m. - 4:00 p.m.
C-4 Session:
Integrating Business Information into the Organization: World Trade Case Study
Robert C. DiChiara, Denise J. Murillo, and Jennifer L. Rogers, World Trade Center Association
Kent Weber, Oxford Analytica
4:15 p.m. - 5:15 p.m.
C-5 Session:
Creating Support for Online Initiatives Within the Organization
Barbara Fody, Paine Weber
Tamara Gilberto, J. P. Morgan
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