19th Annual National Online Meeting & IOLS '98
Tuesday, May 12     —     * Track A     * Track B     * Track C
• Sutton Parlor South •
Free coffee and tea is being served, compliments of WinStar Telebase, Inc., in the exhibit area from 10:00 AM to 11:00 AM.
WINE MIXER
A wine mixer, sponsored by Information Today, will be held from 5:15 to 6:00 on Tuesday evening (May 12) in the exhibit hall. All attendees are invited.
Welcome
9:00 a.m. - 9:10 a.m.
Tom Hogan, Information Today, Inc.

Awards

9:10 a.m. - 9:20 a.m.
D & B Online Champion Award
UMI/Data Courier Library Technology Award
OCLC Award

Online Trivia Quiz
9:20 a.m. - 9:30 a.m.

Highlights of the Online Database Industry and the Internet
9:30 a.m. - 10:00 a.m.

Martha E. Williams, University of Illinois

The Knowledge Management Challenge
Keynote Speech

Ronald F. E. Weissman, Verity, Inc.
10:00 a.m. - 10:45 a.m.

In the post-industrial age, knowledge is the capital from which products and services are created. As companies extend their global operations, the sharing of information becomes more critical. An organization's collective memory can no longer be summoned around a conference table, or updated at the office water cooler. Size and separation subvert an enterprise's ability to mobilize all of its information and human resources. If all relevant information were accessible to all who would benefit from it, it would not only raise productivity, but stimulate creativity and foster innovation.





Track A
• Sutton Parlor North •
Managing Organizational Knowledge

With the Internet, Web technology, intranets and extranets fast becoming key management tools, librarians have been quick to use them in building solid infrastructures in their organizations. This track presents case studies of organizations who are utilizing today's tools to manage their knowledge bases, Webmasters, intranet developers and managers, all highlighting and sharing their experiences and providing tips. Organized and moderated by Jane I. Dysart, Principal, Dysart & Jones Associates.

11:15 a.m. - 12:15 p.m.
A-1 Session:
Organizing Knowledge Assets: Strategies and Tools
Chair: Jane I. Dysart, Dysart & Jones Associates
Beth Phillips, Corporate Library Group, Digital Equipment Corp.
Fred Isbell, Internet Business Group, Digital Equipment Corp.

Getting the most out of information for successful business decisions requires a partnership between the information professional, the business professional, and the content provider. Together, they can maximize the impact of their work and leverage those skills within their organization and those possessed by their suppliers. In this session, Digital Equipment Corporation provides several case studies showcasing successes in addressing the information needs of their environment, and presenting tips for successful organization, dissemination, learning from mistakes, and the transference of information for decision-making.

12:15 p.m. - 1:45 p.m.
Lunch Break - A Chance to Visit the Exhibits

1:45 p.m. - 2:45 p.m.
A-2 Session:
Intranet Case Study: Boeing

Chair: Jane I. Dysart, Dysart & Jones Associates
Mike Crandall, Boeing Corporation

Crandall discusses the use of web technology as an organizing principle for information and knowledge delivery at an aerospace company with multiple sites. He uses examples from Boeing to illustrate the collaborative computing environment and how the information professionals have developed the skills to integrate their function into the enterprise.

3:00 p.m. - 4:00 p.m.
A-3 Session:
Intranet Case Studies: The Publishers

Chair: Jane I. Dysart, Dysart & Jones Associates.
Mary Ann Skinner, Newsday, Inc.
Madeline Cohen, Newsweek
Lany McDonald, Time Warner, Inc.

Speakers from major publishing enterprises describe their strategies and experiences in developing and implementing intranets within large and traditionally text-oriented organizations. In addition to sharing their secrets, they provide the top three lessons they learned in the process of managing information and knowledge within their organizations.

4:15 p.m. - 5:15 p.m.
A-4 Session:
Intranet Case Studies: Solutions Enabling International Business

Chair: Jane I. Dysart, Dysart & Jones Associates.
Peter Suib, Senior Manager, Information Services, KPMG
Renee A. Massoud, Manager, Research Services, KPMG

Intranets are becoming a necessity in communicating and doing business in today's global environment. Working at KPMG, the world's largest professional services firm, has allowed the presenters to serve on the development team for an intranet with international access and information sources for its professionals. A collaborative process between the firm's IT professionals and librarians was instrumental in implementation of international content into various internet/intranet technologies. The session describes the identification of end-user and business requirements, the technology implications in enabling global business solutions, as well as the process used to identify, select, and recommend international content in context with technology, cost, and on-going maintenance considerations. Successes and lessons learned during implementation will be shared.



Track B
• Sutton Parlor South •
CD-ROM, Online and Multimedia Databases

11:15 a.m. - 12:15 p.m.
B-1 Session:
What Your Mother and Publisher Never Told You About Databases: Sins

The Sins of the Fee-based Databases

Péter Jacsó, University of Hawaii

Fee-based online and CD-ROM databases are expected to provide reliable and predictable coverage of core journals, clean and consistent indexing and record content, and timely updating. The tutorial discusses and illustrates that you don't always get what you are promised and what you pay for.

12:15 p.m. - 1:45 p.m.
Lunch Break - A Chance to Visit the Exhibits

1:45 p.m. - 2:45 p.m.
B-2 Session:
What Your Mother and Publisher Never Told You About Databases: Virtues

The Virtues of Free Web Databases
Péter Jacsó, University of Hawaii

The increasing number of mega-size databases available free of charge on the Web often can provide more useful information through better and more intuitive software than the expensive commercial alternatives. The tutorial demonstrates the best content and search features of free Web databases.

3:00 p.m. - 4:00 p.m.
B-3 Session:
What You always Wanted to Know About Cypershopping but Were Afraid to Ask: Agents

Shopping Agents and Shopping Robots

Péter Jacsó, University of Hawaii

Smart shopping agents on the Web can guide you to relevant products and advise you about their features faster than sales people can understand your need. Shopping robots collect price and product information from Web merchants and present the result of their comparison shopping in a structured format with a hotlink to the sites. The best of the genre are discussed and demonstrated to illustrate that traditional search engines could learn new tricks in query formulation, output formatting and cross database searching.

4:15 p.m. - 5:15 p.m.
B-4 Session:
What You always Wanted to Know About Cypershopping but Were Afraid to Ask: Money

Cybermoney and E-Commerce Transactions

Péter Jacsó, University of Hawaii

The shopping agents and shopping robots of the Web induce impulse buying. The variety of cyber currencies (Netcash, Cybercoin, NetCheck, Intercoin) held in Cyberwallets will allow customers to show and spend the money safely. The major alternatives for electronic payments are demonstrated.



Track C
• Regent Parlor •
Copyright and Intellectual Property

More and more people are seeking online WWW publishing avenues for the written word, while the creators — photographers and artists, publish electronically through image databases and image delivery web sites. These two avenues bring forth many issues regarding intellectual property and data rights, and who owns what, how can my work be protected, how will I receive royalties for the use of my work, etc. This track will be moderated by Kristin Giordano, Copyright Clearance Center.

11:15 a.m. - 12:15 p.m.
C-1 Session:
Copyright in a Digital Age: Practical Guidance for Information Professionals in the Midst of Legal Uncertainty

Robert S. Weiner, Copyright Clearance Center (CCC)

The World Intellectual Property Organization (WIPO) concluded — with active encouragement by the U.S. government — that electronic transmission of materials should be protected by copyright. Opposition to "electronic copyrights" rages on. As experts struggle with the question of how to ensure the protection of copyrights, others — such as the Electronic Frontier Foundation — are fighting for a user's right to unobstructed information access over the Web. The second challenge, then, is how to protect copyrights and ensure ready access to information. CCC can provide practical advice on the steps to take to maximize the value of the information while minimizing the risks with recommendations on how to handle these electronic issues for publishers, corporations, authors and creators alike.

12:15 p.m. - 1:45 p.m.
Lunch Break - A Chance to Visit the Exhibits

1:45 p.m. - 2:45 p.m.
C-2 Session:
Intellectual Properties, Data Rights, and the Web

International Copyright and Electronic Copyright Management Systems

Daniel Gervais, Copyright Clearance Center

Copyright Protection in the Electronic Age

Jonathan Tasini, National Writers Union

This session will cover Electronic Rights Management (ERM) that will allow both content owners/providers and users to use digital broadband networks easily and without compromising their rights. Any digital network that permits public access to copyrighted material, whether it be text or multimedia combinations of other types of information needs an ERM system. A model for the optimal system will be presented as well as other types of copyright protection that are specific to the electronic age.

3:00 p.m. - 4:00 p.m.
C-3 Session:
Protecting Intellectual Property

A Survey of Copyright Management Practices on the WWW

Jay Ven Eman and Heather M. H. de Pastino, Access Innovations, Inc.

The Digital Object Identifier (DOI) & Intellectual Property Rights
Thomas T. Surprenant, Virgil L.P. Blake and Shelly Warwick, Queens College

Not In MY House!: Building Hackproof Firewalls for Library Record Security
Bruce A. Shuman, Consultant

Putting large collections of useful information into your Web site carries the risk of misappropriation of your data. Protection of intellectual property rights takes on radical new dimensions when you are dealing with the Internet. Information can be easily copied by an unknown entity and distributed throughout the Internet at lightning speeds. There are technological solutions, but for every barrier you place between you and your audience, the smaller the audience you will have. A balance must be struck between protection and access. A survey of copyright and permissions management practices on the Web reveals that most Web sites are not using technology to facilitate permissions management. The recent introduction of the "Digital Object Identifier (DOI) has brought the promise of a high security system that will protect digital data from theft. This system has the potential to create an Internet environment that will be both more secure and serve as a basis for an upsurge in digital commerce. Library and information professionals have a big stake in this technology because, inevitably, the issues of access/usage charges and perceived threats to intellectual freedom will be hotly debated. An overview of library security, illegal access methods and effective countermeasures will be provided.

4:15 p.m. - 5:15 p.m.
C-4 Session:
Copyright, Censorship & Protective Measures

Beyond Copyright: Database Protection and the Web
Shelly Warwick, Queens College, CUNY

Student Perceptions of Sexual Content on the Internet and World Wide Web
James A. Nelson, New Mexico State University

Shelly Warwick will examine database protection legislation and initiations in the context of the Web in relationship to, and in contrast with, copyright. Implications for authors, publishers, libraries and users will be explored in light of the database protection legislation now pending in Congress. During recent years the government, public, and computer professionals have been involved in frequent and often emotional debate on the content of WWW and Internet sites. Often these concerns are related to access of sites that some find objectionable by children. Others go beyond concerns for children and want to regulate the content of Web and Internet sites for all people. James A. Nelson surveyed 150 undergraduate students at a 15,000 student western university with a long history of free and heavy Internet usage by the student body. Findings will be given.


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