Issue 48/October 2003
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SPONSOR _ KMWorld & Intranets 2003 Conferences & Exposition
Don’t Miss This Mega-Event Dedicated to Knowledge Management, Intranets, 
and Portals
October 14-16, 2003
Santa Clara Convention Center, Santa Clara, CA

KMWorld & Intranets 2003 features more than 120 speakers in six
simultaneous tracks, 100 in-depth sessions, 12 pre-conference workshops,
and leading-edge KM, intranets, and portal solutions providers. The event
provides an unsurpassed opportunity to gain new insight, increase your
return on investment, and accelerate development and innovation in your
evolving enterprises.

Register today at


Welcome to the October 2003 issue of NewsLink, Information Today, Inc.'s
FREE e-mail newsletter for library and information professionals.

In this month’s spotlight article, Paula Hane analyzes two new upgrades to
Endeca’s enterprise search products: Endeca InFront 4.0 and Endeca ProFind

Fall conference season is just around the corner. Check out our Conference
Connection section for the latest dates and info for industry events.
We are very excited about the upcoming KMWorld & Intranets Conferences &
Exposition. The event, taking place October 14-16 in Santa Clara, Calif.,
will be host to dynamic keynote speakers and leading-edge KM, intranets,
and portal solutions providers. We hope all those attending enjoy the
conference and exposition. There is still time to register. Go to You can also register on-site at the Santa
Clara Convention Center.

If you have any comments or suggestions on any special content you would
like to see covered or on how to improve this newsletter and the
information held in it, please reply to

Best Wishes,
Tom Hogan, Jr.

Have you implemented (or are you planning to implement) a blog within your
organization? Please comment at

Endeca Upgrades Its Enterprise Search Products
By Paula J. Hane

Endeca, based in Cambridge, Mass., is a relative newcomer in the
enterprise search arena. The company was founded in 1999 and spent the
first 2 years or so in R&D before building a sales and marketing team for
its fledgling products. By mid-2003, the company, now up to 100 employees,
announced that, since the launch of its first commercial product, it had
done $20 million in business bookings in just 18 months.

On Oct. 1, Endeca announced version 4.0 of its two cornerstone products,
Endeca InFront, an e-commerce and catalog search solution, and Endeca
ProFind, an enterprise search solution. The upgrades offer enhanced
enterprise-class search capabilities; additional security; an enhanced
Developer Studio; new multilingual support; and Compound Dimension Search,
a patent-pending new approach to multiword queries.

The heart of Endeca’s products is its Endeca Search and Guided Navigation
engine, which combines full-text searching with navigation capabilities.
The company says that this easily integrated platform is different from
other search engines because of its ability to discover relevant
relationships in data and find accurate and precise results with
unprecedented speed.

Endeca InFront 4.0 lets businesses use the power of Endeca Search and
Guided Navigation to provide customized search to site visitors and
utilize dynamic merchandising for highlighting products on a site (to
encourage more purchases). It’s used for catalogs, directories, and
retailers. Customers include, Eddie Bauer, and PC

Endeca first launched Endeca ProFind in the third quarter of 2002. Version
4.0 offers new security features; three new adapters for increased
integration capabilities; added language support, including Japanese and
Chinese (in partnership with Basis Technology); and increased performance,
scalability, and reliability.

ProFind can handle all types of content within an enterprise, both
structured and unstructured, including databases, documents, or e-mail.
Business partners like ClearForest provide rules-based, native, entity,
and concept extraction from the content. ProFind can be integrated with
existing taxonomies. According to Endeca, ProFind 4.0 also introduces a
new patent-pending search technique that addresses multiword/natural
language queries—without the high cost of NLP setup and maintenance.

David Gourley, CTO of Endeca, said: "ProFind 4.0 is the result of
extensive research and development into what companies and business users
require to locate and access information across the enterprise, regardless
of location or format type. As a result, the new and enhanced features in
Endeca ProFind 4.0 allow businesses to search, navigate, retrieve, and use
their data in groundbreaking ways."

Last fall, Information Handling Service (IHS) Engineering adopted Endeca
ProFind. According to IHS, it has helped eliminate the "million or none"
problem in which the burden is placed on the user to describe items in a
way that’s recognizable to the system. This often results in a long list
of irrelevant results or no results at all.

"Endeca offers a comprehensive solution that combines search and
navigation—something that other vendors are lacking—allowing users to
search through our more than 1.5 million online technical information
documents and products catalogs and easily find what they are looking
for," said Randy Weil, president and COO of IHS Engineering. "We’ve seen
incredible results much faster than we had anticipated. The fact that we
were able to get up and running quickly, combined with improved user
experience and significant cost savings, is a competitive edge in today’s
economic climate."

Not the Only Game in Town
Nearby, outside Boston, another company offers what it calls its
Synchronized Search and Navigation platform. EasyAsk, a provider of
information access software for Global 2000 enterprises, recently
announced EasyAsk Enterprise 9, its platform for "unifying all forms of
enterprise content and enabling information access across commerce,
service, and decision-support activities." EasyAsk is used by companies
like Lands’ End and GlaxoSmithKline.

Also, don’t forget about some of the big-name players in the enterprise
search space that have been around longer, including Autonomy, Verity
(which purchased Inktomi’s enterprise search), Convera, and FAST (which
also purchased the AltaVista enterprise search business from Overture).
Google also operates in this market with its Google Search Appliance. None
of these companies is standing still.

It’s obviously a big need to fill (and there’s a lot of money to be made)
with the right products that do much more than just offer keyword
searching. The trend in products now is to integrate entity extraction,
linguistic technologies, taxonomies, and classification to provide better
search results with less work. So there’s a lot of room for competitors,
innovators, and upstarts.

Paula J. Hane is Information Today, Inc.’s news bureau chief and editor of
NewsBreaks. Her e-mail address is

For a complete listing of previous NewsBreaks visit the Information Today,
Inc. Web site at

NewsBreaks for Monday, September 29, 2003
Moreover Introduces New Blog Monitoring Tool
By Barbara Quint

Moreover Technologies based in the U.K., has announced a new business
information service called Weblog Content Pack. The database service scans
some 25,000 Web logs (aka blogs) for enterprises eager to expand their
competitive intelligence and market research to encompass this new form of
information. The new package adds to Moreover’s Connected Intelligence
(ci) product suite. For an additional fee, users will be able to receive
near real-time (15-minute delay) updates on blog content filtered for
profiled interests through standard delivery options offered in Moreover’s
ci services.

Antarctica Upgrades Its Visual Net Software
By Paula J. Hane

Antarctica Systems, Inc., one of the leading developers of visualization
technology, has just announced version 4.0 of its Visual Net (VN)
software, which provides a map interface to information of all kinds. The
upgrades to Visual Net were aimed at maximizing the screen real estate to
put as much information at a user’s fingertips as possible, while
maintaining visual clarity and usability. The company redesigned the entire
user interface, upgraded the underlying technology, and built in additional
interactivity. The changes made by Antarctica position the product to handle
the key business issues and data complexities of large enterprises—a market
it is now heavily targeting.

NewsBreaks Weekly News Digest 
Stellent Releases Content Management 7.0
Stellent, Inc. announced the release of Stellent Content Management 7.0.
The company says this new version provides the only solution supporting
each aspect of content management within a single, common product

CISTI to Offer Secure Web Delivery of Documents
The Canada Institute for Scientific and Technical Information announced it
will launch a new delivery method in December 2003. Secure Desktop
Delivery (SDD) will enable Web delivery of copyright-cleared electronic
documents directly to the end user. According to CISTI, clients have been
asking for electronic delivery for years, and CISTI now has the technology
and agreements in place to make this possible.

Company Dossier Now Available in LexisNexis Academic
LexisNexis U.S. has announced the release of LexisNexis Company Dossier
into the academic market. The research tool has been available to the
corporate market and LexisNexis has now expanded its availability to the
academic sector.

For full-text coverage of the following articles please use the hotlinks

The Great Copyright Debate
By Gail Dykstra

The Seybold San Francisco 2003 seminar featured "The Great Copyright
Debate" as one of its keynote sessions.

ONLINE Magazine
Information Quality, Liability, and Corrections
By Stephen Adams

Just as the garden weeds are more robust than the desired plants, bad
information rears its ugly head more virulently than good information.

The Librarian Is In and Online
By Jessamyn West

Feel threatened by the Google Answers service? Learning more about it from
an insider might ease your mind. Get the scoop here.

Net Effects: How Librarians Manage the Unintended Consequences of the
By Marylaine Block

Web filters, user expectations, access problems, disappearing data ...
Marylaine Block offers advice on how to deal with all types of Net-induced

How to Create a Standards-Driven, Technology-Based Collaborative Media
By Peggy Milam

The information explosion doesn't just affect baby boomers. Today's
students are no less susceptible to this overload of information than are
today's workers.

Computer Crisis! What to do when your hard drive is destroyed or your
laptop is stolen
By J.A. Hitchcock

When disaster strikes in the form of a hard drive crash, damage to your
computer, or loss of your laptop, do you have a way of recovering
everything saved onto your hard disk?

Get the latest event information available for the library and information
fields in the Conference Connection. The Conference Report/Update gives
you an inside look at the most recent information industry events, while
the Conference Calendar is updated monthly to provide you with important
contact information for up-and-coming industry events.

KMWorld & Intranets Conferences & Exposition
October 14-16, 2003, Santa Clara, California

The exciting combination of KMWorld 2003 and Intranets 2003 offers
attendees a powerful one-stop opportunity to explore the strategic
potential of knowledge management and/or master the related technologies
of intranets and portals. The complementary aspects of the fields of
knowledge management and intranets are numerous, and the workshops,
tracks, and sessions you’ll find in both conferences combine to offer you
a robust selection of expert speakers and relevant topics that will
enhance your skills and maximize your on-the-job proficiency.

Internet Librarian Conference & Exhibition
November 3-5, 2003, Monterey, California

New and cool tools are always important to Internet Librarians and
Internet Content Pros—and this year the program is filled with new tools
and techniques, applications and opportunities to help us streamline our
operations, improve and enhance our customer relationships, develop new
applications, and more. Our seventh annual Internet Librarian conference
is a mixture of leading-edge ideas, tools, expert speakers, and exciting
new events—all focused on information professionals and Internet-related


October 14-16

October 14-16

October 19-22
The European Association of Information Services (EUSIDIC), Prague, 
Czech Republic

October 20-23
Long Beach, CA 

October 22-26

November 3-5

December 2-4
ONLINE INFORMATION, Olympia Grand Hall, London, U.K.

For the complete Conference Calendar visit

Information Representation and Retrieval in the Digital Age, by Heting Chu

This new book offers a comprehensive and current view of Information
Representation and Retrieval (IRR), a key topic for developers and users
of online and Internet data retrieval systems. With an emphasis on
principles and fundamentals, author Heting Chu first reviews key concepts
and major developmental stages of the IRR field, then systematically
examines retrieval techniques, models, and Internet systems. Chu explains
the retrieval of multilingual, multimedia, and hyperstructured
information; explores the user dimension and evaluation issues; and
analyzes the role and potential of artificial intelligence (AI) in IRR.
Meticulously researched and organized, the book is designed as a guide for
developers and users of information retrieval systems and as a textbook
for scholars and students in library and information science.

"Professor Chu has done an outstanding job dealing with virtually all
facets of the field, intellectual and automated, covering both input and
output activities, and not neglecting the historical context," said F.W.
Lancaster, Professor Emeritus at the University of Illinois Graduate
School of Library and Information Science. "It's an impressive

Order your copy today!

September 2003/hardbound
ISBN: 1-57387-172-9
ASIST members $35.60, Nonmembers $44.50

SPONSOR _ KMWorld & Intranets 2003 Conferences & Exposition
Don’t Miss This Mega-Event Dedicated to Knowledge Management, Intranets, 
and Portals
October 14-16, 2003
Santa Clara Convention Center, Santa Clara, CA

KMWorld & Intranets 2003 features more than 120 speakers in six
simultaneous tracks, 100 in-depth sessions, 12 pre-conference workshops,
and leading-edge KM, intranets, and portal solutions providers. The event
provides an unsurpassed opportunity to gain new insight, increase your
return on investment, and accelerate development and innovation in your
evolving enterprises.

Register today at

©2003 Information Today, Inc. all rights reserved. 
This newsletter is published by Information Today, Inc.
Editor in Chief: Tom Hogan, Jr.
Managing Editor: Stacey Sochacki
Phone: 609-654-6266 Fax: 609-654-4309
Web site:

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