Issue 47/September 2003
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"Delivering Content that Makes a Difference", a FREE White Paper from

This paper, prepared by the Gilbane Report, describes the key components
of an effective content management system and illustrates how companies
benefit from improved decision making by providing users with access to
well-organized, highly relevant and timely information.

Download your white paper at


Welcome to the September 2003 issue of NewsLink, Information Today, Inc.'s
FREE e-mail newsletter for library and information professionals.

In this month's spotlight article, Paula Hane analyzes some of the new
partnerships that are pairing traditional information providers with
mainstream software and search engine companies like Microsoft and Google.

Labor Day has come and gone, and that means it's time for the fall
conference season. Check out our Conference Connection section for the
latest dates and info for industry events. We're very excited about next
weeks Web Search University event. The event, taking place at the
Washington Hilton in D.C., will boast the best attendance the conference
has had since 2001. We hope all those attending enjoy the conference.
There is still time to register. Go to You can
also register on site at the Hilton on Sunday or Monday.

If you have any comments or suggestions on any special content you would
like to see covered or on how to improve this newsletter and the
information held in it, please reply to

Best Wishes,
Tom Hogan, Jr.

Have you implemented (or are you planning to implement) a blog within your
organization? Please comment at

Traditional Information Providers Branch Out 
By Paula J. Hane

I've been noticing some interesting partnerships lately that are pairing
traditional information providers with mainstream software companies and
popular search engines. It looks like content could really become
accessible to the masses-if they want it and will pay.

Last spring, Barbara Quint reported on the beta 2 version of Microsoft
Office 2003, which offers a new Research Task Pane that incorporates
commercial data from third-party vendors
( The research
feature allows users to highlight words or phrases in a document and
search databases from within the program. Some research sources are built
into Office, such as a dictionary, a thesaurus, translation services, MSN
Search, MSN Money Stock Quotes, and Microsoft Encarta Encyclopedia. Others
are external services requiring an Internet connection.

The initial vendor offerings announced at that time included Factiva's
Publications Library, Gale's Company Profiles, and Alacritude's eLibrary.
All the vendors partnering with Microsoft require payments, either
subscriptions or pay-per-view. Users who want access to vendor services
can subscribe online immediately.

In July, LexisNexis announced that it would partner with Microsoft to add
legal research to the 2003 release of Microsoft Office. Users selecting
LexisNexis will be able to match their search term against the company's
free database of summaries of court decisions found on its LexisONE legal
portal. For a fee, users can then expand their research using the
LexisNexis Shepard's Citation Service to determine the validity of a case.
Future releases will let users access their full LexisNexis subscription.
(Back in 1991, LexisNexis inaugurated its Smart Tag connections through
Microsoft Office.)

Recently, Microsoft announced that a number of healthcare industry
software vendors, solution providers, and organizations have developed a
range of solutions that take advantage of the 2003 release of Microsoft
Office as a platform to increase productivity and improve quality of care.
According to Microsoft, these solutions "automate paper-based processes,
streamline workflow, and enable workers throughout the healthcare industry
to focus on what they do best: healthcare." The technologies implemented
in Office position it as a front end to work processes and integrated
access to information.

Ovid, an operating company of Wolters Kluwer Health, is integrating
journal content from its Journals@Ovid database into various Microsoft
Office 2003 applications. Healthcare professionals will have access to
full-text content from more than 900 medical and health sciences journals.
Clinicians or researchers can select an article and view the entire full
text, if their institution is an Ovid subscriber, or they can purchase the
material through Ovid's PayPerView feature. Bette Brunelle, executive vice
president of Ovid, said, "Ovid is dedicated to finding new and innovative
methods of integrating content into the enterprise environment that
enhance end-user work flow and, by extension, the medical research

Elsevier announced that it has developed a healthcare reference package
compatible with the 2003 release of Microsoft Office. The package includes
two of the company's medical reference titles: Dorland's Medical
Dictionary and Mosby's Drug Consult.

Some of the other healthcare companies that are partnering with Microsoft
include Gold Standard Multimedia (which will offer its interactive drug
information solution, Clinical Pharmacology, as an add-on product);
Allscripts Healthcare Solutions; NextGen Healthcare Information Systems,
Inc.; and MICROMEDEX, a division of the Thomson Corp. (which will offer
its SaveNotes feature to customize CareNotes Patient Education documents).

According to information on the Microsoft site, the Research Task Pane,
which uses XML to provide access to data sources, can also search
customized corporate data sources. For example, an organization can build
a database of information about its products and services, and offer that
information through an intranet to its employees. Employees can also
incorporate additional third-party data services into their data sources.

Microsoft, which had planned to launch Office 2003 in the summer, now says
this has been delayed until Oct. 21, 2003, though Office will be
pre-installed on some PCs by the end of this month.

Google and IEEE 
Finally, Google, never out of the media spotlight for long, announced that
researchers will be able to locate technical papers published by The
Institute of Electrical and Electronics Engineers (IEEE) using the Google
search engine. Google is currently crawling, or indexing, the abstract
records for all online IEEE technical documents and standards available
through the IEEE Xplore online delivery platform
( There are now nearly 1 million documents
in the IEEE database. The project is expected to be completed this month,
at which time Google users will see the linked content in their search
results. Abstracts will be available free to everyone, and full-text
documents are available to IEEE subscribers or through individual online

Opportunities for Publishers?
While it looks like publishers are lured by the wide distribution
possibilities these mainstream partnerships can bring, one industry
analyst has warned that there are as many dangers as there are
opportunities. Check out John Blossom's recent commentary
which cautions vendors to beware of neglecting other distribution channels
that might provide them "better opportunities to increase the contextual
value of their content."

Paula J. Hane is Information Today, Inc.'s news bureau chief and editor of
NewsBreaks. Her e-mail address is

For a complete listing of previous NewsBreaks visit the Information Today,
Inc. Web site at

NewsBreaks for Tuesday, September 2, 2003
Thomson Acquires Techstreet
By Barbara Quint

Thomson Scientific and Healthcare has acquired a new operation in a move
aimed at adding the standards and specifications literature to its
document delivery services. Techstreet, Inc., founded in 1997, provides a
digital full-text collection of over 500,000 technical information titles,
including a master collection of some 150,000 industry standards and
specifications. The Techstreet titles also include technical books,
materials property data, and technical training material from over a
thousand publishers, industry associations, and technical societies.

NewsBreaks Weekly News Digest 
Elsevier and ACS Agree to Link
Elsevier and two divisions of the American Chemical Society-Chemical
Abstracts Service (CAS) and Publications-announced that they have agreed
to provide linking between their services by the end of 2003.

ebrary Launches Library Center
ebrary has launched a new Library Center to provide librarians and
students with research materials, industry news, and information related
to librarianship and related fields.

ALA and Others Request Public Input on Homeland Security Procedures
On Aug. 26, 2003, 75 organizations representing librarians, journalists,
scientists, environmental groups, privacy advocates, and others, sent a
letter to Homeland Security Secretary Tom Ridge calling on the Department
of Homeland Security to allow public input on procedures for safeguarding
and sharing information between firefighters, police officers, public
health researchers, and federal, state, and local governments.

For full-text coverage of the following articles please use the hotlinks

Impressions of IFLA
By Dick Kaser

Delegates from all over the world gathered to promote libraries and
discuss the barriers to information access.

ONLINE Magazine
O'Leary Online: E-Book Scenarios Updated
By Mick O'Leary

Almost 3 years ago in this column O'Leary made sweeping forecasts for the
future of e-books. Some of them have occurred exactly as predicted. As for
others...well, let's not dwell on the past.

Training Technology Trainers: Lessons from the River 
By Stephanie Rawlins Gerding

Training can be a daunting undertaking-unless you are properly prepared
and go in with the right attitude. This author explains that training
other trainers is a lot like learning to raft, and how with planning and
flexibility it can be just as exciting and rewarding.

SEARCHER Magazine 
Criminology Web Sites: An Annotated "Webliography"
By Kenneth Fink

Whether you're after information on "prosaic" crimes such as murder, rape,
arson, and fraud, or more high-tech ones like chemical and biological
warfare and nuclear attacks, Ken Fink's article will tell you where to go
on the Web to get the facts, from government sites to university holdings
and think tank offerings.

The Online Educator: Connecting the Classroom and the Library
By Mike Terry and Diane Spear

Take a look at how this Dallas, Texas, school uses Web-based library
projects to build information-literacy skills.

All About Canada
By Pauline Clark

The Internet is a great source for facts and fun trivia about our Northern

Get the latest event information available for the library and information
fields in the Conference Connection. The Conference Report/Update gives
you an inside look at the most recent information industry events, while
the Conference Calendar is updated monthly to provide you with important
contact information for up-and-coming industry events.

KMWorld & Intranets Conferences & Exposition
October 14-16, 2003, Santa Clara, California

The exciting combination of KMWorld 2003 and Intranets 2003 offers
attendees a powerful one-stop opportunity to explore the strategic
potential of knowledge management and/or master the related technologies
of intranets and portals. The complementary aspects of the fields of
knowledge management and intranets are numerous, and the workshops,
tracks, and sessions you'll find in both conferences combine to offer you
a robust selection of expert speakers and relevant topics that will
enhance your skills and maximize your on-the-job proficiency.

September 8-9

September 16-18 
PC EXPO, New York, NY

September 2123
ASIDIC Fall 2003 Meeting, Montreal, Canada

October 14-16

November 3-5

December 2-4

For the complete Conference Calendar visit

Assessing Competitive Intelligence Software: 
A Guide to Evaluating CI Technology
By France Bouthillier and Kathleen Shearer 
Foreword by Chun Wei Choo

As commercial software products for Competitive Intelligence (CI) have
begun to emerge and gain acceptance, potential users find themselves
overly dependent on information supplied by the software makers. Reviews
and surveys are published from time to time, but CI is not a
"one-size-fits-all" process and the software that supports it must be
highly customized. This new book is the first to propose a systematic
method firms can use to evaluate CI software independently, allowing them
to compare features, identify strengths and weaknesses, and invest in
products that meet their unique needs. Authors Bouthillier and Shearer
demonstrate their 32-step methodology through an evaluation of four of the
most popular CI software packages. In addition, they identify important
sources of information about CI software, map information needs to
intelligence outcomes, and describe key analytical techniques.

Order your copy today!

September 2003/hardbound
ISBN 1-57387-173-7
Price: $39.50


"Delivering Content that Makes a Difference", a FREE White Paper from

This paper, prepared by the Gilbane Report, describes the key components
of an effective content management system and illustrates how companies
benefit from improved decision making by providing users with access to
well-organized, highly relevant and timely information.

Download your white paper at

2003 Information Today, Inc. all rights reserved. 
This newsletter is published by Information Today, Inc.
Editor in Chief: Tom Hogan, Jr.
Managing Editor: Stacey Sochacki
Phone: 609-654-6266 Fax: 609-654-4309
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