InfoToday 2003
The Global Conference and Exhibition on Electronic Information & Knowledge Management
InfoToday 2003
PostConference Workshops
Friday, May 9th
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Workshop 12 — IT Project Management [Cancelled]
9:00 a.m. – 4:30 p.m. — FULL DAY COURSE OUTLINE [PDF]

John Stenbeck, President, Pareto Principals, Inc.

This full-day, practical workshop will help you acquire the knowledge and skills that you need to be a successful project manager. Learn how to lead, manage, and motivate project teams and how to stay on budget and in control. Share ideas and participate in case studies and exercises in these critical areas of project management:

  • Setting clear objectives that increase management buy-in
  • Staying on top of schedules, workloads, and people problems
  • Increasing senior management commitment
  • Communicating with stakeholders and getting results
  • Developing realistic estimates for complex, technical tasks
  • Accelerating project delivery and quantifying risk
  • Identifying required skills and getting the right team members
  • Controlling your team, your time, and your budget
John Stenbeck is a business management consultant and corporate trainer for Fortune 1000 companies and the American Management Association.

Workshop 13 — Content Management Interactive
9:00 a.m. – 12:00 p.m. — HALF DAY

Bob Boiko, Author of Content Management Bible

Are you facing a content management issue or challenge? Bring your questions and problems to this half-day interactive workshop, where a content management expert will discuss ideas, strategies, and implementation tips. Learn about the different aspects of content management—collection, management, publishing, authoring, syndicating, templates, and more. Using real-world examples of strategies, techniques, and tools for tackling these challenges, Bob Boiko illustrates content management in action in this interactive workshop.

Workshop 14 — Self-Organization: Personal KM [Cancelled]
9:00 a.m. – 12:00 p.m. — HALF DAY

Steve Barth, Author of “The Power of One,” KMWorld “Personal Toolkit” columnist, & former editor-at-large for Knowledge Management Magazine

This intensive half-day workshop is about personal knowledge management. What are the critical competencies every knowledge worker needs in order to survive and thrive in the new economy? Collaboration and teamwork are more important factors in value creation than ever before, but the dynamic nature of today’s professional networks requires new abilities and responsibilities at the individual level. While KM cannot succeed unless every knowledge worker takes personal responsibility for what he or she knows and doesn’t know, management has to take responsibility for cultivating an atmosphere in which everyone has reason to share while building an infrastructure that makes it easy to share. This interactive session explores the new information skills and new social skills that must go hand in hand.
Workshop 15 — Starting and Running a Successful Research Business
9:00 a.m. – 12:00 p.m. — HALF DAY

Mary Ellen Bates, Bates Information Services

Learn how to plan for, set up, market, and run your own independent information research business. This half-day seminar is taught by a successful, long-time independent info pro and author of a new book on the subject. Learn about all the aspects of preparing to launch your business, developing products or services that your clients will value, marketing yourself and your company, managing and cultivating clients, and running your business. You will leave equipped with the tools you need to launch your own research business.
Workshop 16 — Web Finding Tools for the Extreme Searcher
9:00 a.m. – 12:00 p.m. — HALF DAY

Ran Hock, Principal, Online Strategies, & Author, The Extreme Searcher’s Guide to Web Search Engines

Web search engines, Web directories, metasites, and portals are all useful tools for finding the right sites efficiently and effectively. For a specific question, however, one tool may be much more appropriate than another. A knowledge of the finer searching aspects of each tool provides the serious searcher with unique search advantages. This workshop looks at which tool to use when, and the relative strengths, weaknesses, and applications of each type. As for metasites, you’ll see why this category of tool needs more recognition and how to easily locate the best metasites in any area. The emphasis is on practical applications and on knowledge that will help attendees to effectively and efficiently find the answers they need.
Workshop 17 — The Knowledge Value Chain
9:00 a.m. – 12:00 p.m. — HALF DAY

Tim Powell, Managing Director, The Knowledge Agency

In the business world, knowledge or information is only as good as its usefulness to business decision-making. Too often, organizational “knowledge people” and business leaders stand on opposite sides of a wide cultural and hierarchical gap. Bridge the gap in this workshop, and understand how the other side sees the world. The Knowledge Value Chain (KVC) is a model with many applications in the business world. It describes the steps that go into “manufacturing” business value out of data and information, and it allows the user to identify and correct any weaknesses that may exist in this process. Topics covered include the essential elements of the KVC model, ways in which the model is currently being applied, how the KVC is similar to, and different from, other models of knowledge, how to apply the model to your own work and professional situation, the ROI of knowledge, and how a CEO or CFO looks at the value of knowledge.

Workshop 18 — Practical Taxonomy: Developing Workable Knowledge Classification Systems
1:00 p.m. – 5:00 p.m. — HALF DAY

Wendi Pohs, IBM Lotus Software
Seth Earley, President, Earley & Associates, Inc.

This half-day workshop takes participants through the necessary steps in creating an effective taxonomy for an organization, understanding both the technical and social processes required, and coming away with a blueprint that can be immediately used in knowledge management implementations. The workshop is designed for content owners, technical writers, Web managers, librarians, publishing editors, and others whose primary role is to facilitate sharing of information within an organization. Bring several members of your team and build your own taxonomy. You will learn how to do the following:

  • Develop an action plan for your organization’s content management process.
  • Identify the issues surrounding the creation of a taxonomy.
  • Understand how to avoid common mistakes in creating a taxonomy.
  • Understand the role of technology in the taxonomy creation process.
Workshop 19 — Developing Requirements for Content Management Systems Projects
1:30 p.m. – 4:30 p.m. — HALF DAY

Tony Byrne, Founder, Managing Editor, CMSWatch

The word is out: CMS projects can be difficult and expensive...and very often they don’t live up to expectations. In post-implementation surveys, respondents repeatedly counsel those following in their footsteps to better define their requirements. This half-day workshop provides a practical guide to defining your Web CMS objectives and requirements before you start, helping predispose you to a successful project. It gives you a checklist of 16 steps to the CMS life cycle, the knowledge of which questions to ask to elicit key information, and the understanding of where CMS vendors and integrators fit in the broader solution landscape.
Workshop 20 — How Super Searchers Find Business Information
1:30 p.m. – 4:30 p.m. — HALF DAY

Mary Ellen Bates, Principal, Bates Information Services

This half-day workshop tackles how to find reliable, high-quality information on business and financial topics on the Net. Mary Ellen Bates, the author of five online research books, including Super Searchers Cover the World and Mining for Gold on the Internet, looks at issues related to conducting business research online efficiently and cost-effectively, validating sources, using Web-only information resources, and staying current on new business and finance information. The workshop provides practical, innovative ways to mine the Net, as well as tips on when to use the free or nearly free Web sources and when to open up your wallet and use the big-ticket information sources. The focus of this workshop is on the resources found exclusively on the Net, but it also covers unusual or unique resources from the traditional online services. Learn improved business research skills, ideas on new ways to drill for information, and take home a collection of links to the best business resources on the Web.
Workshop 21 — HTML for Librarians [Cancelled]
1:30 p.m. – 4:30 p.m. — HALF DAY

Ran Hock, Principal, Online Strategies, & Author, The Extreme Searcher’s Guide to Web Search Engines

Knowing about HTML isn’t just for Webmasters anymore. Whether you are responsible for creating Web pages for your organization or just for yourself, or you want to be “in the loop” in discussions of Web page construction, it is useful to have a basic knowledge of HTML. For those who build Web pages using editors, a knowledge of HTML is useful for solving problems, plugging in JavaScript, etc. This half-day workshop covers the basics, including formatting, links, tables, lists, images, etc. This course will be “hands-on,” as you use your own laptop. Attendees should bring their own battery-powered laptop, loaded with either Netscape or Internet Explorer, and either Notepad or Wordpad. No Internet connection will be necessary. The workshop helps attendees understand the basic structure of HTML code, become familiar with the main HTML tags and features, understand how to modify existing code, “plug in” JavaScript features, and more.

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