Coinciding with the 2000.1 release of Voyager, the new ILL product gives libraries the means to share even more information, regardless of locations or content. The new ILL module reduces staff involvement through the integrated management of requesting and tracking and increased patron-initiated services. The Voyager ILL module combines Voyager’s proven reporting capabilities with robust patron validation and requesting tools. According to the company, the union of the powerful communication and tracking capabilities of an ILL system with the clear interface of the Voyager system ensures that patrons quickly receive needed materials with less staff effort.
Patron-initiated requests are automatically delivered to ILL staff and easily transferred to the ILL database without the re-keying of information, minimizing the staff time required to process ILL requests. Phase 2, planned for the 2001 release of Voyager’s ILL module, goes even further in this effort by automatically creating bibliographic and item records needed to place holds, properly managing the library’s valuable statistics. The 2001 release will be ISO 10160/10161 compliant.
Endeavor takes an active role in organizations such as NAILLD (North American Interlibrary Loan and Document Delivery) and IPIG (Interlibrary Loan Protocol Implementers Group), to continue to develop an ILL solution compatible to the changing needs of libraries.
“We spoke extensively with ILL departments to discover how to simplify the daily ILL work-flows, and the simple answer was to eliminate the re-keying of data,” said T.J. Urbanski, Voyager’s access services manager. “The Voyager ILL module gives our customers what they want: patron-initiated requesting coupled with intelligent ILL trans-actions and seamless interface to the existing Voyager technology.”
“Endeavor has expedited the release of the Voyager ILL add-on capability, which was originally planned for 2001,” said Jane Burke, Endeavor’s president and CEO. “The Voyager ILL module acknowledges the immediate needs of libraries who want to provide full access to information through interlibrary loan capabilities.”
Source: Endeavor Information Systems, Des Plaines, IL, 847/296-2200;
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