|FileNET Corp. and Arbortext (http://www.arbortext.com)
have announced a partnership to integrate FileNET's Panagon family of enterprise
content-management products with Arbortext's Epic software. The two companies
are working together to combine Panagon's process-management and enterprise
content-management services with Arbortext's XML-based authoring, conversion,
and multichannel publishing of customized documents. With the integration,
customers will be able to create content once and repackage and deliver
that content for multiple audiences and multiple types of media.
According to the announcement, FileNET and Arbortext will help customers
quickly access specific information to re-purpose and deliver that information
in a variety of applications. Customers will be able to create documents
that leverage content created in many disparate forms and bring this content
together to deliver fresh, consistent, and complete information to multiple
types of media, including Adobe PDF, the Web, CD-ROM, and wireless devices.
Panagon's eProcess capability adds the automation factor to the planned
end-to-end solution. For example, in a product launch application, multiple
authors can use Arbortext's Epic Editor to collaboratively create an XML
document containing all of the content critical to the release of a new
product. The XML document can then be separated or "burst" into multiple
components based on their reuse requirements. The individual components
of the compound document, such as product descriptions, installation instructions,
warranty statements, pricing, and support policies, are packaged as needed
and can be automatically routed to the appropriate function within the
organization (sales, order processing, inventory control, customer service,
and accounting) as well as to corporate Web sites. Arbortext's XML publishing
enforces the document structure, defines the bursting blueprint, and enables
publishing into the appropriate format (HTML, Adobe PDF, WML, and others).
According to the announcement, FileNET's Panagon eProcess automates this
procedure, saving time, eliminating costly mistakes, and ensuring appropriate
FileNET and Arbortext will also offer other systematic and repeatable
applications, such as dynamic catalogs, on-the-fly insurance-policy generation,
complex publishing, policies and procedures, securities research, and automated
Sue Feldman, director of content and retrieval technologies at IDC,
believes that the partnership effectively addresses business applications
that require complex document creation and publishing support. "The purpose
of content management and retrieval is to deliver the right information
to the right person at the right time. Increasingly, this means that information
must be pulled from all over the enterprise, personalized for the role
and interests of the recipient, and delivered to the appropriate device.
Largedocuments that have multiple authors, experience frequent updates,
or require a high degree of navigation often create complex management
problems. If we add to that the need to show some information to one group
of recipients but not to another, the management problems are compounded
still further. The Arbortext capabilities provide access to structured
information within the FileNET repository on a more granular basis than
the whole document, resulting in more intelligent documents that can be
assembled and reformatted to address different purposes or audiences."
Source: FileNET Corp., Costa Mesa, CA, 800/FILENET; http://www.filenet.com.