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Magazines > Information Today > April 2017

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VOLUME 34 • NUMBER 3 • April 2017
Information Today
The Newspaper for Users and Producers of Electronic Information Services

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A Librarian’s Guide to QSCClick for FREE full-text article.
Librarians can learn a lot from McDonald’s employees. Anthony Aycock shows how using their philosophy of QSC—quality, service, and cleanliness—can help libraries better serve their patrons.

Page 1

Conversations From the ALIA Information Online Conference
Text and photos by Ray Lewis

Page 1
The Future of Cybersecurity Under the New Administration
by Nancy K. Herther
Page 1
Alexander Street Strikes a Chord With Open Music Library
by Brandi Scardilli
Page 28
Editor’s Note
Certain and UncertainClick for FREE full-text article.
by Brandi Scardilli
Page 3

We the People
New FCC Chairman Pushes Back Against Net Neutrality
by George H. Pike

Page 6

Insider’s Perspective
Mitigating the Challenges of Big Data
by Tammy Bilitzky

Page 9

Book Review
Disrupting Academia
Reimagining the Academic Library

by David W. Lewis
Reviewed by Gwen M. Gregory

Page 18

The Onion Helped Internet Humor Evolve
by Thomas Pack

Page 31


Page 3


Page 6
Product News Page 20
Words at Work Page 25
Internet Waves
My Desire to Remain Sane
by Shirley Duglin Kennedy
Page 8

The Razor's Edge
Libraries in a Time of Crisis: Remaking the Social CompactClick for FREE full-text article.
by Brendan Howley

Page 18

Database Review
Opportunity Scorecards Measure the American Dream
by Mick O’Leary

Page 14
Truth: A Comeback Plan
by Barbara Quint
Page 15
Legal Issues
Changes in the Battle Over Illegal File Sharing
by George H. Pike
Page 16

In Other Words
Word for Word
by Lauree Padgett

Page 17

International Report
A Million-Dollar U.K. Digital Library
by John Charlton

Page 22
Information Today, Inc. Conferences Page 10

Report From the Field
Marching the Midwinter Blues Away
Text and photos by Brandi Scardilli

Page 10
Global Outlook Page 11
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