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VOLUME 29 • NUMBER 4 • April 2012
Information Today
The Newspaper for Users and Producers of Electronic Information Services

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FEATURES
Apple’s iBooks: New Kid on the Block by Alexa Mantell	Page 1
R&D: Achieving New Virtual Benchmarks by Barbara Brynko	Page 1
*Special Report* Libraries: Coping With ‘Digital Squeeze’ by Barbara Brynko	Page 1
*INSIGHTS*
Editor’s Note Good to Hear From You by Barbara Brynko	Page 3
Behind the Lens Practicing What They Preach by Dick Kaser	Page 3
Viewpoint Ownership Clouds by Barbara Quint	Page 8
Letters to the Editor	Page 8
*Insider’s Perspective* Structured Content and Why It Matters for Global Companies by Howard Schwartz	Page 11
BlogBuzz	Page 21
*Legal Issues* Apple and Ebook Price Fixing Investigated by George H. Pike	Page 24
Internet Waves Dazed and Confused by Shirley Duglin Kennedy	Page 25
*NEWS*
NewsMakers	Page 6
Executive Profile Deanna Marcum, Managing Director, Ithaka S+R by Jamie Babbitt	Page 6
*NewsWatch* Privacy Issues in a Digital Age by Paula J. Hane	Page 10
*Special Report* Hyperconnected: Pros and Cons by Alexa Mantell	Page 10
NewsBytes	Page 12
Infotrieve: Giving Clients What They Want by Alexa Mantell	Page 12
Vivisimo: On-the-Go Customer Service by Barbara Brynko	Page 13
SpyderLynk: A Vision of SnapTags by Alexa Mantell	Page 13
*International Report* The Next Steps in Digitization by John Charlton	Page 14
World of Libraries	Page 17
*CONFERENCES*
Information Today, Inc. Conferences	Page 16
*Report From the Field* TOC: Change/Forward/Fast by Donald T. Hawkins	Page 16
*Report From the Field* SMX West 2012: Social and Mobile Change Search by Jean Bedord	Page 17
*Report From the Field* NFAIS: Disruption and the New Normal by Barbara Brynko	Page 18
*Report From the Field* Living Online: Highlights From the 2012 NFAIS Miles Conrad Memorial Lecture by Donald T. Hawkins	Page 19
Global Outlook	Page 19
*TECHNOLOGY*
Redefining Search By Jingo: Search Catchphrases by Stephen E. Arnold	Page 20
Database Review John Henry and Online News by Mick O’Leary	Page 22
Tools of the Trade Video Editing Made Easy by Karen C. Knox	Page 23
*Intellectual Property* The Red Herring of a Media-Technology Industry War by K. Matthew Dames	Page 26
Product News	Page 30
BloomReach: Bridging the Digital Discovery Divide by Alexa Mantell	Page 30
Leadership Directories: Focused on Healthcare by Alexa Mantell	Page 31
*COVER TO COVER*
In Other Words Taking Stock by Lauree Padgett	Page 27
*Book Review* Just What Is Fair Use? Copyright Law for Librarians and Educators: Creative Strategies & Practical Solutions, third edition by Kenneth D. Crews reviewed by Gwen M. Gregory	Page 28
LiteByte A Site Laden With Baseball Quotes by David King	Page 38

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