Day 1 Monday, November 17th Digitizing Resources Tools & Techniques Managing Organizational      Knowledge Monday Evening Session:      Internet Librarians in Action

Organized and moderated by Rebecca Jones, Dysart & Jones Associates.

9:00am - 9:45am
Digitizing Resources: An Overview Of Where We Are And Where We're Going!
Richard P. Hulser, Digital Library Consultant, Libraries and Museum
IBM Corporation

After a brief re-introduction to a description of digital libraries, examples and demonstrations will be used to provide an update on various recent worldwide implementations using IBM's approach to digital libraries. Projections on future applications of digital libraries, their effect on information services, and why it is important for us to care about such things will also be discussed.

10:00am - 10:45am
Copyright Issues Impacting Digitizing: What's legal, What's not
Laura N. Gasaway, Director of the Law Library & Professor of Law
University of North Carolina

Converting an existing work into digital form raises a myriad of copyright issues that must be addressed when considering a digital library project. These range from ownership of the copyright in the various literary and photographic works, locating the owner, seeking permission, licensing, rights obtained by the library when it acquired works in its collections and fair use.

10:45am - 11:30am
Coffee Break—Visit the Exhibits

11:30am - 12:15pm
Creating Digital Collections: Berkeley's Case Study
Terence K. Huwe, Director of Library and Information Resources
University of California, Berkeley

This presentation will discuss and demonstrate some of UC Berkeley's most recent digital library projects, each one designed to highlight a specific set of tools and structures. Berkeley's approach is to use the simplest and most effective tools for the job. Since all of these projects make use of publicly available software and techniques that can easily be replicated by any technically savvy librarian, this presentation will be useful for librarians from institutions of all sizes and types.

12:15pm - 2:00pm
Lunch Break—Visit the Exhibits

2:00pm - 2:45pm
Archiving & Accessing Digital Resources: Experiences at National Library of Sweden and University of Wisconsin - Madison
Frans Lettenstrom, Executive Officer, Information Technology
The Royal Library, National Library of Sweden
Web Site: http://kulturarw3.kb.se/
Slides: http://kulturarw3.kb.se/IL97.ppt
Amy Tracy Wells, Coordinator, Scout Report Signpost, Computer Science Department
University of Wisconsin-Madison
Web Site: http://www.signpost.org/signpost/index.html

By law, the National Library of Sweden collects all Swedish publications, but the law does not cover electronically published information on networks. To avoid the loss of this information the project "Kulturarw3" was initiated in 1996, downloading and saving all Swedish web pages (html, images, video clips etc), usenet discussions and listserv lists on digital media. This is the world's first national library to do this kind of archiving.

Supported by the National Science Foundation, the Scout Report critically evaluates interdisciplinary Internet resources for the R&E community. In its 4th year of publication, the archive is quite extensive. To facilitate access, the Scout Report Signpost was created using AACR2, Library of Congress standards and the Dublin Core. Additionally, Signpost will serve as a test bed for URN and directory services development.

3:00pm - 3:45pm
Archiving Digital Resources: Illusions & Issues
Darlene Fichter, Coordinator Data Library Services
University of Saskatchewan Libraries
Web Site: http://library.usask.ca/~fichter/internetlib/digital/index.htm

The actual cost of digitizing collections can vary widely from project to project and our knowledge of the costs for digital projects is still developing. We need to consider not only the cost of the initial conversion but also the cost of long term archiving and access issues. The goals and purposes of digitizing the collection often determine what future migrations may be required.

3:45pm - 4:15pm
Coffee Break—Visit the Exhibits

4:15pm - 5:00pm
Digging for cost-benefits: Penn State Harrisburg's experiences
Gregory A. Crawford, Head of Public Services
Gary W. White, Business Reference Librarian
Heindel Library, Penn State Harrisburg
Web Site: http://www.hbg.psu.edu/library/intlib97/index.htm

Too often, the decision to acquire or use electronic information is made without a full understanding of the actual costs involved and without knowledge of whether the electronic resources are better economic choices than other, perhaps traditional, sources. This case study has two objectives: first, a cost/benefit analysis of Business PeriodicalsOnDisc and second, establishing a cost/benefit model for use when considering any type of electronic information resources.

Organized and moderated by Walt Howe, Delphi Internet Services and Hope Tillman, Babson College.

9:00am-9:45am
Librarians Talk to Search Engines: Part 1
Sue LaChance, Infoseek
Louis Monier, AltaVista
Srijina Srinivasan, Yahoo
Joyce Ward, Northern Light Technology
Mindy Rosenbaum, HotBot
Greg Notess, Montana State University - Bozeman Library
Walt Howe, Delphi Internet Services Inc.
Hope Tillman, Babson College

A look at Internet search tools from the creator/provider and user perspectives. The providers address how their search engine is designed, how sites are selected and how many there are included, how frequently they are updated, and what kind of improvements and new functions/features are planned. The librarians describe their experiences, their favorite tools, and what they would like to see in the future.

10:00am-10:45am
Librarians Talk to Search Engines: Part 2
Continued from 9:45am

10:45am - 11:30am
Coffee Break—Visit the Exhibits

11:30am-12:15pm
Evaluating the Quality of Information on the Net
Maksimiljan Gerkes, Institute of Information Science, Slovenia
Hal Kirkwood, Assistant Management & Economics Librarian, Purdue University
Hope Tillman, Babson College
Web Site: http://www.tiac.net/users/hope/findqual.html

Is the information available getting better as the Internet grows, or is the burden of more and more junk becoming a larger problem? Speakers focus on the criteria for evaluating quality providing a framework for looking at coping mechanisms and techniques to get to usable information, on content analysis to assist customers in evaluating information, and on techniques for evaluating information by user level and interest, appropriateness of source, and verification of accuracy.

12:15pm - 2:00pm
Lunch Break—Visit the Exhibits

2:00pm-2:45pm
Filtering Tools: Limiting Access
Gordon Ross, Net Nanny Software International Inc.
J.D. Fugate, Preston Gates & Ellis LLP

A look at the tools librarians are using to manage and optimize access, dealing with the contrasting interests of protecting youth without interfering with valid research. How will the law be reformulated given the 1997 Supreme Court decision to prevent political problems? What strategies should librarians use?

3:00pm-3:45pm
Filtering Tools: From Pull to Push
Lauri Shafer, Webmaster, Microsoft Corp. Library
Paul Pinella, Director, Enterprise Product Management, Individual, Inc.

SDI is back! This session will cover implications of webcasting/netcasting on the roles traditionally played by librarians and how librarians can make good use of the tool.

3:45pm - 4:15pm
Coffee Break—Visit the Exhibits

4:15pm-5:00pm
New Applications & Views: Webcasting and Navigation
George Schlukbier, President, Total Sports
Tamas Doszkocs, Computer Scientist, National Library of Medicine
Web Site: http://sis.nlm.nih.gov/~doszkocs/visualize.html

Former news librarian and founder of Nando.Net, Schlukbier has capitalized on his skills as a librarian to create a new venture, sports information cybercasting. He demonstrates and talks about this real-time sports event coverage of college football, NCAA Basketball and World Cup Soccer. Doszkocs describes his research in visualizing subject access in web navigation.

TRACK C: MANAGING ORGANIZATIONAL KNOWLEDGE
• De Anza Ballroom II
This is one of the most discussed topics today. The Net, web technology, and Intranets are fast becoming key knowledge management tools. These tools require building a solid infrastructure; careful design; keeping it fresh with meaningful content; useful navigation and work tools; involving users; links to internal and external partners and the outside world; and above all being flexible. This track presents case studies, library webmasters, intranet developers and managers, highlighting and sharing experiences and tips.

Moderated by Monica Ertel, Apple Computer Inc.

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9:00am-10:45am
Organizing Knowledge Assets: Strategies and Tools: Part 1
Mary Lee Kennedy, Corporate Library Group, Digital Equipment Corp.
Fred Isbell, Internet Business Group, Digital Equipment Corp.
Paul Pinella, Product Development Manager, Individual, Inc.

Getting the most out of information for successful business decisions requires a partnership between the information professional, the business professional, and the content provider. Together, they can maximize the impact of their work and leverage those skills within their organization and those possessed by their suppliers. In this session, Digital Equipment Corporation provides several "case studies" showcasing successes in addressing the information needs of their environment, and presenting tips for successful organization, dissemination, learning from mistakes, and the transference of information for decision-making.

10:00am-10:45am
Organizing Knowledge Assets: Strategies and Tools: Part 2
Continued from 9:45am

10:45am - 11:30am
Coffee Break—Visit the Exhibits

11:30am-12:15pm
Knowledge Resources Mapping
Nancy Lemon, Leader, Knowledge Resource Services
Owens Corning Technical Center

This session describes how the library (Knowledge Resources) and the Webmaster (Corporate IS) at Owens Corning created a web navigational tool which matches the practical way people really want, and need, to find information resources within the company as well as externally. It includes "free" web sites of value to the business, and links to subscription-based resources available through web technology. The goal of InfoMap is to make accessible desktop resources that people need to use, regardless of their awareness of the tool, or knowledge of it's location and physical form. From an information management perspective, the Map allows innovative management of enterprise-wide information tools, as well as licensing and cost-reduction opportunities

12:15pm - 2:00pm
Lunch Break—Visit the Exhibits

2:00pm-2:45pm
A Tale of Two Sites
Brian Reilly, Manager &
Patricia Daze, IRN Webmaster
Global Information Access and Network Tools (GIANT), Nortel Information Resource Network

This presentation contrasts two different development strategies for Nortel's corporate library's web site. The initial design was driven by a divisional re-organization and was constrained by a tight 3 week deadline. A re-design of the same site a year later followed a more systematic approach including a global user, staff survey and individual interviews. Speakers discuss the two design processes involved in their web site development, highlighting the advantages and disadvantages of each process, as well as their impact within the organization.

3:00pm-3:45pm
Intranet Case Studies
Peter Basofin, Sacramento Bee Editorial Library
Web Site: http://home.inreach.com/pbasofin/intranet.htm
David Chaplin, Manager, IT, KPMG

With the proliferation of intranets, many librarians are recognizing the potential of combining library management with document management to deliver comprehensive information services. An intranet solution ensures that the library is an integral part of managing the organizations' knowledge assets. Chaplin discusses developing a site-wide design and easy-to-use templates, integrating current awareness content and database access for Apple, and developing and integrating internal and external subject content as indicated by research requests. Basofin focuses on internal web services and creating library intranets in newsrooms. He talks about creating web links to relational databases at the Sacramento Bee, and other issues around TCP/IP and corporate LANs.

3:45pm - 4:15pm
Coffee Break—Visit the Exhibits

4:15 p.m. - 5:00 p.m.
Intranet Case Studies, Part 2
Jack Harris, Mitchell Madison Group

Harris discusses the use of the Web as an organizing principle for information and knowledge delivery at a consulting firm with 14 locations worldwide, using examples from Mitchell Madison to illustrate the collaborative computing environment and how the information professional is required to develop an additional set of skills in order to integrate their function into the enterprise.

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West Group is sponsoring the reception in the Exhibit Hall on Monday,
November 17th from 5:00pm to 6:00pm.

West Group is sponsoring the refreshments before the Monday evening session (November 17th) outside the De Anza Ballroom I from 7:00pm to 7:30pm.

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Monday Evening Session: Internet Librarians in Action
• De Anza Ballroom I — 7:30pm - 9:00pm

As the premier tool for libraries these days, the Internet is being used in many creative and exciting ways. This session highlights four case studies:

• Kidding Around in a Science Library — a scientific and technical library that reached out to children and parents
• Attorneys on the Net
• A Successful Volunteer Run Internet Program which has involved over 60,000 volunteer hours so far, mobilized the community, become a state-wide Internet public access model, and developed unbelievable training expertise
  Web Site: http://www.ci.seaside.ca.us/sealib/index.htm
• The Net & the NERD (Newcastle Electronic Reference Desk)

Moderator:

Barbara Quint, Editor, Searcher magazine

Speakers:

Sharon E. Smith, Los Alamos National Laboratory Research Library

Elizabeth Kenney, Librarian, Dechert Price & Rhoads, Attorneys-At-Law

Cecil Andrews, Information Manager, Seaside Library Internet Project

Chris Hagar, Environment and Social Sciences Liason Librarian, University of Newcastle upon Tyne, UK

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Internet Librarian '97 Home Page