A CD-ROM is available for purchase through The Digital Record (www.digitalrecord.org).
The CD-ROM features audio and supplemental materials (such
as PowerPoint slides) for many of the sessions at Internet Librarian. Orders are shipped approximately 6 weeks after the event.
Workshop 1 — Creating Online Tutorials in Less
Than 30 Minutes 1:30 p.m. – 4:30 p.m. Greg Notess, Montana State University
Online tutorials used to be extremely time intensive to create. With the
increase in reference and instruction to distant users in all types of libraries,
and the need for just-in-time learning in many organizations, we need quicker
ways to create tutorials to transfer information and demonstrate online library
resources. New tools make it quick and easy to create online demonstrations
and tutorials with a minimum of effort, to record screen actions and to add
a voice commentary. Explore using software such as Camtasia, Captivate,
and even PowerPoint to quickly create online tutorials for your distance users.
Workshop 2 — Organizational Weblogs: Opportunities,
Strategies, Tools 1:30 p.m. – 4:30 p.m. Darlene Fichter, Data Library Coordinator, University of
Michael Stephens, Technology Librarian, St. Joseph County Public
Many libraries are experimenting with Weblogs for marketing, staff development,
knowledge sharing, and news. Hear about some of the ways Weblogs
have benefited large and small libraries. Learn about Weblog software choices
and features to look for when choosing blogging software. Discuss features
such as RSS syndication, comments, permalinks, and editorial roles. Pick up
some practical do’s and don’ts of blog publishing. Keep on top of this new
software and its applications by listening to our experts who share real-world
case studies. Stay ahead of your users who are creating Weblogs at a furious
pace and consider how your library can offer better services to Webloggers
in the community who want to link and comment on information in library’s
storehouses of licensed content.
Workshop 3 — Collaborative Approach to Solving
Information, KM & Intranet Issues 1:30 p.m. – 4:30 p.m.
Deb Wallace, Principal, Wallace Consulting & Co-Author, Leveraging
Communities of Practice for Strategic Advantage
Using on-site teams of practitioners registered for the conference, this interactive
workshop starts on Saturday afternoon with a half-day workshop and concludes on Tuesday evening with team solutions presented to an expert
panel for feedback and suggestions. If you are tousling with an issue in your
organization and want a team of peers to work collaboratively on a potential
solution, then sign up for this exciting new experiment at the conference.
Prior to arrival at the conference, participants will be polled regarding issues
they’d like to pursue. Workshop leaders will group these into challenge
themes that will form the basis of the collaborative problem-solving approach.
This workshop requires critical thinking, collaboration, and a real desire to
complete a mission. The results of the process will be exhilarating!
Workshop 4 — Implementing Federated Searching and
OpenURL-based Linking Services 1:30 p.m. – 4:30 p.m. Frank Cervone, Assistant University Librarian for Information
Technology, Northwestern University
Federated searching is the next major service libraries will offer on the
web. At this workshop, using a case study approach, you'll learn how federated
searching provides a single, unified interface to multiple products
which results in better use of resources by your patrons. In addition to
looking at what providers are available today, you'll explore what’s
involved in implementing a federated search service and how it impacts
the library overall. Finally, this workshop will demystify how new technologies
and standards, such as OpenURL, OAI-PMH, SRU/SRW, and DOI
relate to these new services.
Workshop 5 — Navigating the Multimedia
Multi-Format Web 1:30 p.m. – 4:30 p.m. Ran Hock, Author of The Extreme Searcher's Internet Handbook &
The Extreme Searcher’s Guide to Web Search Engines
Among current Web trends, one of the most significant and exciting is the
growing importance, quantity, and searchability of non-HTML content. This
includes video, audio, and images, plus a number of other non-HTML formats
such as RSS/XML and other file types. This workshop explores the availability
and searchability of such content and provides attendees with skills,
techniques, and tricks for most effectively accessing it. Hock also covers the
increasing role of RSS, speech recognition, and other technologies in providing
extensive metadata, searchable transcripts, improved relevance, and
other valuable features that can accompany these resources.
PreConference Workshops — Sunday, October 23rd
Workshop 6 — Searchers Academy 9:00 a.m. – 4:30 p.m. [FULL DAY]
MODERATOR: Mary Ellen Bates, Principal, Bates Information Services
FACULTY: Gary Price, Publisher, ResourceShelf.com, & News Editor,
Search Engine Watch
Greg Notess, Publisher, Search Engine Showdown
Mary Ellen Bates, Author, Super Searchers Cover the
World & Super Searchers Do Business
Ran Hock, Principal, Online Strategies, & Author, Yahoo!
to the Max
Want to sharpen your skills? Learn from the experts? Join search veterans,
speakers, authors, and columnists from Searcher, ONLINE, and EContent magazines and the "Super Searcher" series of books to learn the latest strategies
and techniques for searching online. This fast-paced, day-long event
introduces you to the experts who share their searching secrets and expertise
as they focus on the most current practices in the field of Web research.
There’s always something new to be learned from leading-edge panelists.
Participants should have basic experience with Web searching, but even
searchers with extensive Internet background will find tips to polish and
advance their skills and will certainly come away with new resources and
tools. Academy topics include:
Search Engine Review: A look at key features of general-purpose and
highly specialized search engines, specialized directories, and guides
Searching the Invisible Web: Learn about new resources for finding hidden
Tips for Using Top SEs: An in-depth review of the hidden and undocumented
features of Google and Yahoo!
Cool Tools & Techniques: Learn how to get the most from your Web
searches, manage search results, and stay updated on info industry trends
Ask an Expert: Hear an interactive discussion, including favorite tips, target
Web sources, and advanced techniques from the faculty and have a
chance to follow up with your questions.
Workshop 7 — Web Managers Academy: Building
Next-Generation Library Web Sites 9:00 a.m. – 4:30 p.m. FULL DAY Darlene Fichter, Data Library Coordinator, University of
Frank Cervone, Assistant University Librarian for Information
Technology, Northwestern University
Jeff Wisniewski, Web Services Librarian, University of Pittsburgh
Marshall Breeding, Library Technology Officer, Vanderbilt University You’ve done usability testing, you’ve done some redesign, but you still need
to make your site more responsive to your customer’s needs. Come and learn
about the latest trends and techniques to create more customer/patronfriendly
Web sites. Leave with a clear understanding of what federated searching
and OpenURL resolvers are and how both can improve your Web site;
how to enable publishing of customized and personalized content; and the
latest in good design and usability research and practice.
Maximizing the ROI for a library’s Web site
Web content management systems
Designing with Web standards: CSS and XHTML
Usability research update
New tools such as federated search, link resolvers, and Web services
The session provides opportunities for discussions and sharing expertise with
other attendees. Taught by experienced experts, this workshop is a good, 1-day crash course for Web development managers wanting to move to the
Workshop 8 — Service Strategy: How to Get
the Right "Mix" of Services 9:00 a.m. – 12:00 p.m. Rebecca Jones, Partner, Dysart & Jones Associates
Libraries and information centers have a long tradition of adding new services
or enhancing existing services and programs in response to client needs
and wants. This tradition results in a portfolio of services and products that
grows with more "addition" than "subtraction." But as resources continue to
tighten, libraries need to make tough decisions that better balance the
"adding" with "subtracting." In the nonprofit and business environments, this
is called service portfolio management. This workshop outlines what libraries
can learn from other sectors by using a systematic method to make those
tough decisions and effectively manage their service portfolios. The focus is
on developing a service strategy and portfolio that best serves clients, today
and tomorrow, without draining financial or human resources and is driven
by the library’s mandate and goals.
Workshop 9 — Advanced Weblogs:
Applications, Technology, Cases 9:00 a.m. – 12:00 p.m. Steven M. Cohen, Library Scientist, PubSub Concepts, Inc., & Editor,
LibraryStuff.Net; Jenny Levine, The Shifted Librarian
This workshop focuses on the more advanced features of Weblogs and RSS.
Topics include how to get the most out of Weblogs and RSS (marketing, creating
a user community), resources for a more customized approach to RSS,
and ways in which both can be implemented into the library environment.
It uses case studies to illustrate applications and best practices and highlights
the affordable, applicable technology for making these applications work. It
provides opportunities for peer discussions as well as working with the
advanced features of the tools discussed.
Workshop 10 — Technology Planning for Libraries: Avoiding Technolust & Technobust 9:00 a.m. – 12:00 p.m. Michael Stephens, Technology Librarian, St. Joseph County
Aaron Schmidt, Reference Librarian, Thomas Ford Memorial Library
Deploying new technologies requires effective technology planning. How
do we serve our users with innovative technology and still remain within our
budgets? Michael Stephens discusses current hot technologies such as RFID,
WiFi, MP3, DRM, and federated searching and how these technologies might
fit into library technology plans. He covers what to consider when planning
new technology initiatives, including cost, training, ROI, staffing, etc. Technolust
(defined as wanting technology for the sake of technology) is a frequent
pitfall for technology enthusiasts. Learn how to create a well-written
technology plan that serves as a guide to help you avoid technobust!
Workshop 11 — Practical XML & XSLT 9:00 a.m. – 12:00 p.m. Roy Tennant, User Services Architect, eScholarship Initiative,
California Digital Library
This workshop turns up the heat on XML for those who are beyond an introduction
and ready to learn how to do useful work with XML. Learn the basics
about XSLT, the XML transformation engine, and how you can use it today
to serve up XML-encoded information to standard Web clients in XHTML
and CSS. Learn about free software available to do these transformations, see
demos of live applications, and come away with an understanding of the
power and utility of XML and XSLT. This instructive half-day workshop illustrates
the tools and techniques necessary to take advantage of XML in the
Workshop 12 — Open Source Communication
& Collaboration Tools 9:00 a.m. – 12:00 p.m. May Chang, Web Development Librarian, NCSU Libraries There has been a tremendous growth in Web-based applications, particularly
in the areas of communication and collaboration. These applications
include discussion forums, Weblogs/RSS, wikis, and instant messaging systems.
This workshop focuses on lightweight, inexpensive, and practical tools
which are readily available as open source software, and can be easily
implemented in libraries as part of client and staff services. It draws on the
experience of current real-world implementations and covers the applications
and technology, best use cases, installation, and implementation
processes. Current developments such as podcasting and photoblogging are
also be highlighted.
Workshop 13 — Current Awareness Delivery Options 9:00 a.m. – 12:00 p.m. Gary Price, Co-Author, The Invisible Web, Publisher,
ResourceShelf.com, & News Editor, Search Engine Watch
Genie Tyburski, Web Manager, The Virtual Chase, Ballard Spahr
Andrews & Ingersoll, LLP
Electronic current awareness services are critical for users of all types of
libraries and information services. This practical, half-day workshop provides
an overview of the many options for delivering specialized current information.
Nationally known experts Price & Tyburski examine current awareness
needs and choices from start to finish; look at strategies, tools, and resources
for gathering new information; and investigate delivery technologies. Learn
about the pros and cons of initiating such services via e-mail and Web-based
newsletters, Weblogs, k-logs, and RSS/XML newsfeeds. Get up-to-speed on
the latest techniques and thinking on this crucial topic.
Workshop 14 — The Mechanics of Licensing Digital Information 9:00 a.m. – 12:00 p.m. K. Matthew Dames, Founder & Principal, Seso Group Digital Information Advisors, & Executive Editor, SNTReport.com
License agreements have become as common as the electronic information
being protected. If you use Lexis or JSTOR, Microsoft Word, or an iPod, you
have consented to a license agreement. Many info pros do not totally understand
license agreements—the terms contained; their relation to copyright
law; or their impact on customers, institutions, or themselves. This workshop
explains what license agreements are, how these agreements impact the traditional
model of acquiring information, how to read and interpret license
agreements, and how to negotiate the terms and conditions of a license agreement
so that many of your critical rights are preserved.
Workshop 15 — Marketing Library & Information Services:
A Practical Approach 1:30 p.m. – 4:30 p.m. Christie Koontz, Director, GeoLib Program, Florida State University Marketing is a process you do over and over again, a tried and true systematic
approach for matching services and products (offers) to a customer’s
wants, needs, and desires. Customer satisfaction is the goal; increasing the
acquisition of goods or services is typically the objective. Marketing is one
of the primary forces of any successful business. And it is the key ingredient
in the success of any library or information agency, physical or virtual. Successful
marketing is the systematic process of identifying a customer group(s)
and what they want, efficiently delivering that offer, effectively communicating
the offer, and evaluating success, based upon measurable objectives.
Participants will develop an understanding of marketing, identify marketing
activities in their organization through in-class exercises, consider how to
implement marketing, and generally debunk the myths of marketing. Bring
your experience and common sense, along with a readiness to develop a
Workshop 16 — Communities of Practice &
Knowledge Exchange 1:30 p.m. – 4:30 p.m. Deb Wallace, Principal, Wallace Consulting & Co-Author, Leveraging
Communities of Practice for Strategic Advantage
Creating strategic advantage by leveraging information and managing knowledge
within an organization is a primary responsibility of information professionals/
librarians. With new business rules emerging in a global, knowledge-based economy, organizations are developing innovative knowledge
and learning strategies to create a sustainable competitive advantage. A
prominent strategy is to develop and support communities of practice. Learn
how information professionals/librarians can contribute to the success of a
community strategy by supporting information navigation and brokering, creating
expertise networks, and facilitating knowledge access and exchange.
Workshop 17 — Teaching the Internet 1:30 p.m. – 4:30 p.m. D. Scott Brandt, Purdue University Libraries
Michael Stephens, Technology Librarian, St. Joseph County
Public Library It's 2005 ... do you know where your staff and patrons are? No doubt
immersed in technologies like blogs and wireless! And no doubt you could
use some help sharpening your knowledge in tech areas, and enhancing your
skills in teaching them. That's why two savvy and experienced technology
trainers bring you the latest in techy skills! New content covers blogs, cookies,
e-books, firewalls, iPods, messaging, metadata, mobile devices, podcasts,
RSS, search engines, spoofs & spyware, and wireless. A new format
presents mini-training sessions covering each topic! New techniques offer
more exercises and evaluations for students, with new take-aways! Is it possible
for Stephens and Brandt to be even more energized about teaching the
Internet in 2005? Come find out! Can you keep up? All are invited: The objective
is to teach trainers how to teach these topics, but non-trainers are invited
to attend to learn as well.
Workshop 18 — Harvesting Metadata Using OAI-PMH 1:30 p.m. – 4:30 p.m. Roy Tennant, User Services Architect, eScholarship Initiative,
California Digital Library
Over 3 million digital objects (research papers, historical photographs, digital
maps, etc.) are available for anyone to use from open access repositories. Many of these repositories comply with the Open Archives Initiative
Protocol for Metadata Harvesting (OAI-PMH). This workshop shows you how
to use free software to create your own searchable collection of these useful
online resources. Also covered are practical tips and cautions about harvesting
metadata, as well as future trends.
Workshop 19 — Building Taxonomy Structures that
Support Your Enterprise Goals 1:30 p.m. – 4:30 p.m. Katherine Bertolucci, Taxonomy & Information Management
Consultant, Isis Information Services
Taxonomies arrange knowledge for superior information retrieval. This entertaining
program teaches client-centered methods that support enterprise goals
by emphasizing the selection and arrangement of vocabulary, categories, and
organizational structure. Learn innovative techniques that personalize taxonomies
from the perspective of the user and persuasive techniques for
designing your taxonomy to support enterprise goals. The program includes
examples from Bertolucci’s experiences as Snoopy’s librarian and her 25
years in taxonomy development. She presents the latest ideas from her
research into the nature of organizational structures and their influence on
successful information retrieval. Come away with a deep appreciation of and
framework for building taxonomies.
Workshop 20 — Technology Planning for Public Libraries 1:30 p.m. – 4:30 p.m. Christopher Jowaisas, US Libraries Program Officer, Bill and Melinda
Anna Leavitt, Project Coordinator - TechAtlas, WebJunction, OCLC
Brenda Hough, Technology Coordinator, Northeast Kansas Library
Keeping up with computer technology is a challenge for anyone, and particularly
for busy librarians who have to work with modest budgets and staff
resources. And computer technology itself is only part of the picture—you
also need to understand and manage technology skills and training for your
staff. Join WebJunction members who share their experiences, challenges,
lessons learned and provide practical guidelines for building and maintaining
your own technology plan with the aid of TechAtlas, a suite of Web-based
technology management tools that are available for libraries through WebJunction. You will walk away from this workshop with a solid foundation for
creating and maintaining a Technology Plan for your library.
Workshop 21 — School Librarians = Information Gurus 1:30 p.m. – 4:30 p.m. Deb Hunt, Senior Information Specialist, Exploratorium In our schools today, ever-changing curriculum, new technologies, and
shrinking budgets can seem overwhelming at times. Take heart. School librarians
are the information gurus of the district. Not convinced? Come to this
half-day workshop to find out how you can:
Effectively teach others what they need to know about the resources in your library.
Cultivate support from teachers, parents and your principal.
Learn about cool Web tools that are free or inexpensive.
Be your own best cheerleader.
IL Demo Derby @ Monterey Public Library 5:00 p.m. – 6:00 p.m. — Monterey Public Library, 625 Pacific Street, Monterey, CA 93940
Presentations and Library Tours MODERATOR: Stephen M. Cohen, PubSub Concepts Inc.
Internet Librarian’s first Demo Derby is being hosted by Monterey
Public Library. Participants share creative initiatives in short, nuggetfilled
presentations. Those showing off their creative projects include:
Web-Based Skills Assessments
for Library Staff Joe Kaju & Charles Gimon, Minneapolis
Middle School Students Using
Leading Edge Technology Chris Quintana, Assistant Professor,
Learning Technologies, School of
Education, University of Michigan & Sally J. Roof, Madison Meadows
Preview Guide Susan Dahl, Education Specialist,
Fermilab Lederman Science Center