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Conferences > Internet Librarian 2004
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Internet Librarian 2004 Starring Info Pros in Content, Context, & Communities

Monterey, CA • November 15-17, 2004
Opening Keynote Track A:
Info Discover/Search
Track B:
Web Design
Track C:
Track D:
Program Contents Registration IL 2004 Home

Monday, November 15th

9:00 a.m. - 9:45 a.m.

Internet Librarians Own the Future
Lee Rainie, Director, Pew Internet and American Life Project

In the information age, people who know how to find, assess, and use information are the ones to leap ahead. The future is custom-made for the skills and sensibilities of librarians. Rainie discusses his project's current findings about how people use the Internet and looks at the profound impact ubiquitous connectivity will have on the way people interact, participate in groups, and influence their surroundings.

Coffee Break
9:45 a.m. – 10:15 a.m.

Monday, November 15
Track A: Information Discovery & Search [Steinbeck Forum]
Discovering and finding information are the goals for everyone, even if we Internet librarians like to search and search and search! This series of programs looks at what’s new for researchers, including both tools and content streams, provides tips for efficient information discovery and findability, and highlights ways to avoid scams and bad information.

Moderated by Anne Mintz, Forbes Inc.
What’s New for Online Researchers
10:15 a.m. – 11:00 a.m.
Charlie White,
VP, Alliances, Dialog
Anne Caputo,
Barbara Barclay,
VP Marketing Operations, LexisNexis

This panel of distinguished information suppliers brings together all the news of the latest content and cutting-edge tools into one forum for Internet librarians, searchers, and all those interested in the most-recent online developments.

Favorite Tools & Useful Freebies
11:15 a.m. – 12:00 p.m.
Gary Price,
Co-Author, The Invisible Web, Publisher, and News Editor, Search Engine Watch

Up-to-the-minute tips and suggestions from an expert who reviews more resources than anyone we know! Take away lots of ideas for productivity tools, free information resources, and cool search strategies.

Lunch Break
12:00 p.m. – 1:15 p.m.

Thirty Search Tips in 40 Minutes
1:15 p.m. – 2:00 p.m.
Mary Ellen Bates,
Bates Information Services

Want to turbo-charge your Web research? This session is jampacked with valuable tips about how to search the Web more effectively. You don’t need to be an expert to use these techniques, but even long-time researchers will learn some new tricks!

Replacing Z39.50 at Last
2:15 p.m. – 3:00 p.m.
Avi Rappoport, Search Engine Consultant,

SRW (Search/Retrieve Webservice) is a distributed search protocol, allowing access to multiple search engines, databases and catalogs at the same time. For example, a library consortium could search across systems, even if members are using different OPACs, or a library could search book and journal article databases at the same time. SRW uses modern standards such as HTTP, SOAP, and XPath and is designed to be robust and straightforward. It replaces the Z39.50 standard, implemented in so many different ways that few systems could interoperate. This talk describes the values of distributed search, provides a brief overview of the SRW protocol, and shows some examples of implementation.

Research Tools: Turning Search into Research
3:15 p.m. – 4:00 p.m.
Marydee Ojala,
Editor, ONLINE Magazine
Darlene Fichter,
Data Library Coordinator, University of Saskatchewan
Sebastian Gard,
Product Marketing Manager, Onfolio

With 91 percent of wired Americans regularly going online to do research, it is clear that millions of people today are embracing the power and scope of the Internet. However, for most, finding the information is only half the battle—making that information useful is a key next step. This session explores the current Internet landscape with respect to using new technologies for managing Web resources to maximize organizational and sharing capabilities for research purposes. Berrey looks at new categories of research tools, how to
maximize productivity by using the right research tools, and trends in Web research in 2005. Fichter shares new Web applications/social bookmarking services such as Furl, Spurl, Frassle, Feedmelinks, and, while Ojala discusses desktop tools: Pluck, AskSam, ContentSaver, NetSnippets, Surfbot, and kee<p>oint.

The Art of Detection: How to Avoid Scams and Bad Information
4:15 p.m. – 5:00 p.m.
Genie Tyburski,
Web Manager, The Virtual Chase, Ballard Spahr Andrews & Ingersoll, LLP

Professional researchers recognize that inaccurate, incomplete or otherwise bad information exists on the Web. But as researchers become more sophisticated, so do the con artists. What gives bad information away? How can you avoid falling prey to scams when technical trickery lends legitimacy to the information? What search strategies can you apply to avoid bogus Web sites? Hear what our PC World magazine pin-up has to say!

5:00 p.m. – 7:00 p.m.
Exhibit Hall Grand Opening and Reception

Monday, November 15
Track B: Web Design & Development [DeAnza I]
This series of talks focuses on new tools, best practices, and strategies for creating effective Web sites. Join Webmasters from many different organizations who share their knowledge and experience.

Organized and moderated by Darlene Fichter, University of Saskatchewan
Library Web Site Meets
10:15 a.m. – 11:00 a.m.
David King,
Web & IT Project Manager, Kansas City Public Library (KCPL)

KCPL recently started tracking Web links, our Internet “list of links” pages. We discovered that local links, such as our subscription databases, links to sports teams, and area job sites, were heavily used, and hundreds of other links were not used at all. Rather than still gathering thousands of links that won’t be used, the library Web team changed to an “” strategy. We are now building daily-updated topic guides with a localized focus. These guides feature local content, area news, and events relating to the topic, as well as library resources relating to the topic.

Usability Research Update
11:15 a.m. – 12:00 p.m.
Darlene Fichter, President, Northern Lights Internet Solutions

This session provides a look at key usability research findings and scientific studies in the past year. Capitalize on these findings and incorporate their results into your development to create better-designed Web sites, applications, and interactive tools. Our usability expert peppers her talk with study examples of library home pages, navigational systems, subject pages, subject portals, and live reference services. Up-to-the-minute tips and suggestions from an expert who reviews more resources than anyone we know!

Lunch Break
12:00 p.m. – 1:15 p.m.

Building a Business Case for Web Standards
1:15 p.m. – 2:00 p.m.
Dinah Sanders,
Innovative Interfaces

The growing trend in Web design is the separation of presentation from structure and behavior. Use of XHTML, the current HTML standard, and CSS (cascading style sheets) facilitates this process. But why should it matter to libraries? Because standards-compliant Web sites are faster, more accessible, more reliable, and cheaper to maintain and improve. This session provides the information you need to convince your organization that clean code is an investment that pays off.

Choosing the Right CMS for Your Library Web Site
2:15 p.m. – 3:00 p.m.
Jeff Wisniewski, Web Services Librarian, University of Pittsburgh
Andrew White, Associate Director, & Joseph Balsamo, Systems Administrator, Health Sciences Center Library, Stony Brook University

Library Web sites are evolving rapidly to keep pace with new user demands. Wisniewski describes why his library selected Dreamweaver Contribute and how it’s working to support multiple authors. White and Balsamo describe how their library tackled the problem by switching to Plone, an open source content management system requiring little knowledge of HTML codes. Get a jump-start on demystifying CMS for library Web sites.

Cool Tools Update for Library Web Sites
3:15 p.m. – 4:00 p.m.
Darlene Fichter, Data Library Coordinator, University of Saskatchewan
Frank Cervone, Assistant University Librarian, Northwestern University

Hop on board and look at some great tools to make a Webmaster’s life simpler. What new open source or low-cost tools could be used on your library Web site? Come to this action-packed session and learn what’s new, useful, and critical for having an outstanding Web site. Pack your toolbox with inexpensive (or free) Web tools to put to use when you return.

Webmasters Roundtable
4:15 p.m. – 5:00 p.m.
Sarah Houghton, E-Services Librarian, Marin County Free Library
Mike Creech, Web Development Coordinator, Johns Hopkins University
Sarah Rice, Information Architect, Seneb Consulting

Navigation tips and tricks from a range of Webmasters are discussed, including working in a pre-set frame, designing for multilingual sites, usability-driven Web design, improving search and findability, and more.

5:00 p.m. – 7:00 p.m.
Exhibit Hall Grand Opening and Reception

Monday, November 15
Track C: E-Resources & Digital Libraries [DeAnza III]
Delivering content electronically to customers is foremost on the minds of Internet librarians. This track enables you to learn from those who have been pioneers in digitizing content or in leveraging Web resources.
E-Book Update
10:15 a.m. – 11:00 a.m.
Donald T. Hawkins,
Information Today, Inc., & EBSCO Publishing
Bruce Connolly,
Reference Librarian, & Gail Golderman, Electronic Media Librarian, Schaffer Library, Union College

Part documentary video, part archival repository of primary source documents, part directory of hyperlinks to external, research-quality Web resources, part reference companion, and part customizable toolset for researchers at all levels of sophistication, the contemporary e-book represents an integrated (and ever-evolving) matrix of technologies. This presentation offers an assessment of the current state of the e-book market, an overview of the major participants, and an opportunity to communicate your own experiences and insights.

Digitizing Collections
11:15 a.m. – 12:00 p.m.
Christopher Warnock, CEO and CTO, ebrary

The future is here. It’s now possible to scan a book—without cutting the binding—at a rate of 1,000 pages an hour. Moreover, you can now digitize over 10,000 documents in less than 1 day, put them online, and make them accessible simultaneously to multiple users. Do you know how to manage that kind of staggering technology? Do you know the basics of building and managing a complete digital collection? Warnock talks about the process and his client provides tips on digitizing and accessing digital content.

Lunch Break
12:00 p.m. – 1:15 p.m.

SESSIONS C103 & C104
Federated Searching & OpenURL
1:15 p.m. – 2:00 p.m. & 2:15 p.m. – 3:00 p.m.
Frank Cervone, Assistant University Librarian, Northwestern University
Athena Hoeppner, Electronic Resources Librarian, University of Central Florida
Marlene Porter, Head of Information Services, Medical College of Ohio
Cindi Trainor, Director, Information Technology, Libraries of The Claremont Colleges

Federated searching is the next generation in library services on the Web. Cervone describes how federated searching provides a single, unified interface to multiple products resulting in better use of resources, relates what is available today, what’s involved in implementing a federated search service, its impact on the library, and how the OpenURL standard and other linking initiatives relate to these new services. Hoeppner and Porter compare the different OpenURL implementations available, emphasizing the public interface, features available, and implementation processes. They cover different OpenURL services, including SFX, OLink, and more. Trainor discusses how a small library system supporting seven colleges uses the library catalog, Web site, and an OpenURL Link Resolver to streamline access to expensive electronic journal resources.

Digital Video: Streaming & Archiving
3:15 p.m. – 4:00 p.m.
Marshall Breeding, Library Technology Officer, Vanderbilt University

The Vanderbilt Television News Archive, established over 35 years ago to preserve U.S. national news broadcasts, has recently undertaken a major transition away from videotape in favor of digital technologies. This change has involved a number of technological, financial, and legal challenges. Breeding describes the digital technologies used for the preservation of and access to the collection, producing high-quality MPEG-2 digital files, digital workstations for encoding the broadcasts, and the streaming video delivery system for providing access. He discusses the strategies implemented to make the operation financially self-sufficient and the legal obstacles faced in providing access to the digital content.

Accessibility of ARL Academic Libraries’ Digital Library Projects
4:15 p.m. – 5:00 p.m.
Chad Kahl, Coordinator, Library Instruction and Information Literacy, &
Sarah Williams, Science Librarian, Illinois State University, Milner Library

Discover results of a study focusing on accessibility of over 1,000 digital library projects from 100-plus academic members of the Association of Research
Libraries. The study noted number, titles, types and URLs of projects; type of access; terminology; level of access from the library’s home page; whether content was restricted, and if so, if it was explained; whether metadata was included, and if so, if it was searchable; if the project was developed through a partnership; and was the project affiliated with a library unit. Learn more about the surprising findings that indicate digital library resources, despite considerable funding and resources, are not easily accessible.

5:00 p.m. – 7:00 p.m.
Exhibit Hall Grand Opening and Reception

Monday, November 15
Track D: Partnerships & Collaborations [DeAnza II]
Sponsored by the Medical Library Association (MLA)

Thinking outside the box is critical for success in any organization today. Libraries and information services are exhibiting creative skills by doing just that. Join us for some interesting looks at partnerships and collaboration in the information industry.

Organized and moderated by Micki McIntyre, UMDNJ HealthyNJ
Innovative Partnerships for Digital Collections: Expanding Your Library’s Reach and Finding Funding
10:15 a.m. – 11:00 a.m.
Victoria Harriston, Library Manager, Christine Rasmussen, Information Systems Librarian, & Lisa Loyo, The National Academies (National Academy of Sciences)

As costs for services continue to skyrocket, one possible solution, and innovative mind-set, is that libraries stop relying on their organizations to provide total funding for their services. Learn how one library is using its existing digital collections to launch an outreach program for libraries in developing countries. Through an innovative partnership within its own organization, the National Academies Library is providing free access to its collections for libraries and like organizations in developing countries. Learn how the project got off the ground, the road to finding funding to expand the reach of the project, and how to apply similar principles to your own library. Use their experience to help you rethink your existing resources and how they can be repackaged; consider partnership opportunities within your organization; and gain knowledge of some fundamental steps to take when seeking grant funding.

Partnering to Improve Patient Safety
11:15 a.m. – 12:00 p.m.
Lorri Zipperer, Cybrarian, Zipperer Project Management

Healthcare has embraced the need to include nonclinical staff in order to establish a robust culture of safety. Librarians could improve the safety of medical care through greater participation in patient safety initiatives. Librarians would be full partners in the patient care arena if asked to contribute with the tasks they do best: data mining, knowledge management, research support, and evaluating results using the best practices of evidence- based medicine.

Lunch Break
12:00 p.m. – 1:15 p.m.

SESSIONS D103 & D104
Partnering for Health
1:15 p.m. – 2:00 p.m. & 2:15 p.m. – 3:00 p.m.
Sandra Kendall, Mount Sinai Hospital, Toronto
Kay Deeney, Education Coordinator, National Network of Libraries of Medicine, Pacific Southwest Region
Micki Mcintyre, UMDNJ HealthyNJ

Join these three librarians for a lively discussion of partnerships among and between hospital libraries, public libraries, academic libraries, private businesses within the community, multi-type library councils, and big corporations. They share their strategies, lessons learned, and tips for dealing with accessibility for diverse clients, bilingual sites, and health information literacy. Partnerships are beneficial but need proper tending.

Partnerships with Users & Communities
3:15 p.m. – 4:00 p.m.
Denise M Watkins, Client Development, Information Management, GlaxoSmithKline Pharmaceuticals
Sharyl McMillian-Nelson, Reference Manager, & Erica Reynolds, Web Content Manger, Johnson County Library

Many of our users and communities have undergone a major paradigm shift in the delivery of information services. From face-to-face contact to a predominately virtual environment, our users are used to the traditional model of library services, regardless of the library setting, be it special or corporate or academic. While there are both supporters and those who decry this shift, it continues to be an ongoing trend and has changed and redefined relationship and partnerships. Watkins focuses on how librarians in her environment
are working to develop a new partnership with their primary users. McMillian-Nelson and Reynolds discuss developing and maintaining partnerships to increase access to local resources and services via the Web.

Volunteer Web Teams: Making the Most of a Good Thing

4:15 p.m. – 5:00 p.m.
Cynthia Beuselinck, Webmistress, Inet-Toolbox & Dianne Guidera, Library Trustee

Web teams have become an essential part of the landscape for those responsible for Web sites. Many smaller organizations struggle with the idea as they can’t afford to get the people they need. Volunteer Web teams can help fill the gap, but knowing who you need and how to mobilize them is essential to your success. This inside view of the AALT WebTeam demonstrates how to set up a team of volunteers with virtually no Web skills to produce incredible results for your Web site.

5:00 p.m. – 7:00 p.m.
Exhibit Hall Grand Opening and Reception

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