| Features
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Fitting the Pieces
Together: Developing Better Service for End-Users
![[Abstract]](../ab.gif)
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When management
asked these corporate librarians to develop and publicize library services
that would empower end-users, they were up to the challenge. They soon
realized that the facets of their services fit together like pieces of
a puzzle, and that they had just begun to put them all together ...
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by Peggy
Bass Bridges and Suzette Morgan
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26
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Advice for Teaching
Hands-On Computer Classes to Adult Professionals
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Teaching students or patrons is one thing, but teaching
adults who work at or above your own level is altogether different. This
experienced librarian tells how she teaches computer skills to doctors,
nurses, and the like.
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by Linda E. Masek
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32
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Letting the PC Be
the Instructor
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Teaching classes at your library? (And who isn’t these
days?) So why not let the PC do the teaching for you? Whether your users
will be learning solely with a computer-based tutorial or whether they
will be using one as a backup for live instruction, read this article to
find out how to make the most impact with the lesson you create.
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by Beth Evans
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40
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Reflections on
What Happens When Librarians Become Teachers
![[Full Text]](../ft.gif)
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When information literacy became part of their college’s
curriculum, a group of librarians was forced into serious teaching positions.
Now, a few years after the fact, they reflect on the changes, for better
and for worse.
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by Kimberley Donnelly
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46
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| Columns
|
|
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The View from the Top
Left Corner
Better Service Through
Creativity and Technology
by Michael Schuyler
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50
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Techman's Tech Page
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Do the Means Justify
the End-User Searching?
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by D. Scott Brandt
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54
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Online Treasures
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Technology Training
for All
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by Janet L. Balas
|
58
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Building Digital Libraries
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From Information
Finders to Product Designers
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by Kim Guenther
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61
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| Departments
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Editor's Notes
How You Reinvent
Your Jobs
by Kathy
Miller
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6
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Newsline
|
8
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People & Places
|
64
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| Special
Sections
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How
to Contribute to CIL 2000 |
38
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CIL 2000 Exhibit Directory |
69
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| Advertising
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|
Library
Tech Connection
|
66
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Index
to Advertisers
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72
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